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  1. 301 votes

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    Hi everyone, we appreciate all your feedback on how we could evolve roles for customers using Xero. As you can see through the ideas on the platform, there are a wide range of combinations of permissions our customers want to see us build. As user roles impact all areas of the product, there are many considerations we must factor in when assessing how to solve for majority of our customers needs.
    We’re beginning to conduct research on the current landscape and how we might approach some of the most predominant needs in roles for our customers. Front footing this, the discovery of this work will be long winded and there will be multiple phases of research and forms of engagement with users that’ll help shape the path ahead in this space.
    We’d like to invite you, our community to be part of this research and discovery. This may involve interviews…

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    Lalit Gopwani commented  · 

    This needs to be dealt with ASAP. Your next product updates better include this fix

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    Lalit Gopwani commented  · 

    How has this not been fixed yet? My client's business can't expand and have controls in place with differing levels for segregation of duties. Its quite embarrasing.

    Lalit Gopwani supported this idea  · 
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    Lalit Gopwani commented  · 

    Wasted time with a new bills look, but no action on something so critical as having a broader range of user access. Really disappointing