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  1. Xero Mail - Send as @company-name.com not message-service@post.xero.com

    350 votes

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    292 comments  ·  For small businesses » Settings & user roles  ·  Admin →
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    Accepted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi community, thanks for sharing your continued interest here. We appreciate the importance of having assurance that mail you send from Xero is being received, and that being able to send from your own company email would increase confidence in this process.

    I can confirm this idea has been continually reviewed by our product teams, and being able to send from your own company email is on their radar. Currently there are other priorities, and platform work that requires their attention, before they can consider this more deeply.

    When there is opportunity to pick this up, I will share any news with you all here.

    Deborah Jeffray supported this idea  · 

  2. Email Settings - Specify date/time to send transactions

    625 votes

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    255 comments  ·  For small businesses » Settings & user roles  ·  Admin →
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    In discovery  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hey everyone, we've seen all your votes and comments, and we totally get it – not being able to schedule one-off invoices or pick specific send times is a real pain point. Your feedback makes it clear how much time it costs you and how it can affect your client relationships.

    Right now, repeat invoice templates go some way to providing some automation. But we know that's not quite what you're asking for when it comes to those one-off invoices or more precise timing for all your emails.

    The good news is, our product team is digging in to the work that'd be needed to develop a solution, and figuring out the best way to make this happen. While we can't give any promises just yet, please know that your feedback is a huge part of this discovery process. Keep those comments and votes coming!

    We'll post another update here…

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    Deborah Jeffray commented  · 

    This is one of the most fundamental features an accounting system could have. There are several thousand people who have requested this feature and yet you just ignore them.

    You make other features that a huge amount of us don't even care about. It is so hard to get any help from you which I find appalling Directing people to an online forum is a cop-out. This is such a shame as for the most part, you have a brilliant product.

    Might you please explain why other online accounting systems have this capability but you won't entertain the idea of making it happen in Xero?

    As per usual, I don't expect a reply.

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    Deborah Jeffray commented  · 

    Sorry Joe, That doesn't work on a one off invoice. There is no choice for a preference date.

    Deborah Jeffray supported this idea  ·