Email Settings - Specify date/time to send transactions
Ability to specify date/time when users’ want to send emails from Xero.
Purpose: So clients/customers can receive the email during the working hours and not at random time.
Hi everyone, I'm pleased to share that we're moving forward with the ability to schedule the send of an invoice from Xero.
We're in the early phase of releasing our new invoicing scheduler to customers, and appreciating the direct interest you've all shown here we've included everyone that's voted on this idea in our initial rollout!
You'll see a tool tip on the invoice page for email scheduling, and be able to choose the right date/time when you go to email an invoice (from the send email dropdown). 😊
We're really keen to hear your feedback.
We appreciate there are asks within this idea for being able to schedule the send of other document type such as payslips and want to be upfront that this isn't in the roadmap at present. However, once our invoice scheduler is out to all, we'll be monitoring it's use closely and consider how this feature may be expanded to other features overtime.
I'll be back to let you all know when the invoice scheduler is live to everyone.
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Marita-Jane O'Donnell
commented
Hi, Can't wait till we can use this. It is critical to our business.
Thanks -
Elizabeth B. Accounts Admin
commented
Some further feedback on the invoices I scheduled to go out. Looking in the history and notes section I can see that the invoice was sent by email at the date and time I'd specified. However the status of the invoice remains 'Submitted for approval' rather than 'Awaiting Payment'
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Rebecca Rosnick
commented
Could we also have early access to this feature?
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Sharon Bonnici-Roberts
commented
Could I also please have early access to this feature.
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Victoria Hibbs
commented
This is a great addition, FINALLY!!!! However, it only works for individual invoices. I send all my invoices at the end of the month. I would have to go into each invoice and schedule each time (30+ plus I know that is small fry but its 30 invoices I need to access independently which is a right pain). Is there scope for a block schedule function? And totally agree that you need a place to view those which havent been sent yet but are scheduled to go - where do they sit currently?
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Bee Hesketh
commented
I still don't see how to do this for repeating invoices? Our repeating invoices are still being sent out automatically at 2am (seriously unprofessional). So we are still having to send our hundreds of monthly repeating invoices manually.
Why is it that repeating invoices are constantly left in the dark ages? I don't understand why you merged these product ideas to then totally ignore the hundreds of votes on this specifically for repeating invoices.
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Elizabeth B. Accounts Admin
commented
@kelly munro - Great development and thank you for including us in the release. I've just tried it and worked easily. I've got an invoice scheduled for a few days time.
One immediate observation to feed back to you is that once an invoice has been scheduled there doesn't appear to be an obvious way that a user would know this. The history and notes aren't updated to say it's been scheduled.
On the Sales Overview -> Invoices page, the invoice remains under the Awaiting Approval menu. A new menu would work better such as Scheduled or if a new menu isn't an option then maybe on the Awaiting Approval page a new column to flag that it has been scheduled.
Hope this is helpful.
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evince Accounts
commented
@Eleanor Russell - Thank you!!
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Shannon Walsh
commented
I would like to be able to draft and approve invoices and have this set to email to a customer on a specific day.
For example, if I can prep invoices on a friday, but all invoices are to be emailed on Mondays, I would like to be able to prep and schedule these on the friday so i don't have to log in on the monday again to send the emails to customers -
Bee Hesketh
commented
Great to hear that this is finally in development. I hope repeating invoices are being included in this development.
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Eleanor Russell
commented
@AR or anyone else looking for it - you have to press the Email function on your approved invoice, go as far as the email dialogue where you edit the email body you're sending with the invoice, in the bottom right corner the Send has Send and then a V arrow next to it - that gives you a suggested alternative time or build your own custom time.
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Andrew Syme
commented
To Add to whats not there. The Date / time function is NOT on the Sales Overview -> Invoices Screen (awaiting Payment / Paid Tabs), so Bulk sends cannot be delayed, only each individual invoice.
Not sure what happens if you send an invoice on Scheduled time, and then resend it ?? -
A R
commented
Thank you for adding this and letting us test it.
- I see the "Schedule Email" options in the 🔽 dropdown.
- I don't see any "tool tip on the invoice page".
- I don't see any option to set the scheduled time for Repeating Invoices.
- Is the date/time for the recipient or the sender's time zone? (Ideally this could be chosen, but it should, at least, be explained in the dialog.) -
Angela Fernandez
commented
I can not believe the day has finally come. Not even James Cameron leave you hanging for this long. Game changer!
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Nick Shorter
commented
Will there be any planned functionality to do the same/similar via API? i.e. you make the request to send an invoice via email, with one or more additional parameters flagging that you want it scheduled?
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Marian Radu
commented
This would be an amazing addition.
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Kylie Dunn
commented
It would be very handy if the function to email invoices included a schedule send option. I create invoices on weekends for our small business due to other commitments during the week, however it is best for our clients to receive their invoice emails on a business day. Because there is no function to schedule the send for another time I need to log in again just to send the invoices.
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Lisa Diaz
commented
Schedule Send
Would be great if there was a Schedule Send option on invoices instead of having to log into XERO.
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Biliana Rodrigues
commented
Being able to set the date and time the sales invoice is sent to the customer/client. Just like we can with our emails and now with our text messages.
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Jacqueline Temme
commented
Would love to create an invoice at the time of a booking and schedule the day i would like it to be emailed.