169 results found
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Invoice template - Ability to remove "View Online"
"View Online" is still in the template for Australia and I don't want to see it. I also operate in other Xero Entities in US, Singapore, UK, Canada, India. I can toggle it off there what's Australia's issue?
44 votesThanks for your recent comment, Alexander.
I'd like to share an update as our team have released a change to Invoice templates so now all users have the option to toggle off 'Text links'.
The one caveat is if the invoice itself has a payment method attached the links will still show.
To change this. open the Invoice template, and go to the Content section where you'll have the toggle for Text links.
We appreciate all the feedback we received about this through this idea. Thanks!
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Invoices - Email | Remove '' View Online'' option
We’re happy with the new edit template invoicing experience, but would like full control over what appears on PDF invoices, specifically the ability to remove the “View Online” button.
Many invoices are printed or saved for offline use, where web links don’t make sense and can look unprofessional. For some businesses and customers, digital links on formal invoice documents are unnecessary or confusing.
Suggested solution:
Add a simple setting or template option to enable/disable the “View Online” button on PDF invoices, so businesses can choose what works best for them.Since it is our business, we need to have more…
90 votesHi team, very pleased to be able to share an update with you all here! Our product team have been continuing to make enhancements to the new Invoice editor, and you'll now find there are options to simply remove the Online invoice links, including Text links and the QR code 😁
Invoice editor is currently available to all organisation in AU, NZ, US, and UK, with remaining regions to follow in the coming months.
We really appreciate all your input and raising feedback on this through the forums here. Thanks
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Invoicing - Paste Multiple Cells into Invoice Lines
Why can’t Xero do basic spreadsheet-style paste???
This is honestly ridiculous: in 2026, Xero still can’t handle basic multi-cell paste like every normal grid on the web.
Everyone uses Excel, Google Sheets, Airtable. We copy blocks of rows and columns all day. In Xero, the same paste either dumps into one field or doesn’t work, so we’re forced into CSV import or manual entry. That is a massive waste of time for something that should be a baseline feature.
There is no technical excuse here. Airtable/Sheets don’t do anything magical. In a browser, multi-cell paste is just:
Clipboard text in…
69 votesHey team, I'd like to confirm drag and filling a column of your invoice from one cell is now released to all users.
You can click the blue dot in the bottom-right corner of a cell and drag up or down the column. Alternatively, hold Shift on a cell and use the up or down arrows to select cells, then press Enter to apply. 😁
You'll find this feature within invoices, quotes, purchase orders, sales credit notes, and when editing bills in quick view. Thanks for your support and contributions to the idea here.
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E-invoicing - United Arab Emirates
E-Invoicing in the UAE.
This will soon be a requirement in the UAE with legislation to be passed on this.
Please can we as Xero users have a standard process template for this.65 votesHi everyone, thanks for your support and feedback on UAE e-invoicing. We appreciate wanting more information on the timing.
We’re pleased to confirm that the capability requested here is now available through Invoici by Xero.
You can now connect your Xero organisation, register for the UAE e-invoicing, appoint Casim as your Accredited Service Provider, and test sending and receiving structured e-invoices over the Peppol test network.
Invoici is currently in pre-live. Production-network sending and receiving, plus tax-data submission to the UAE Ministry of Finance, will be added before the relevant mandate dates.
Thanks again for helping us prioritise this.
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Invoice - Ability to edit phrasing on the new branding theme
The New Invoice Template looks good but when you get stuck into it, it isn't.
Why does Xero always introduced a half-baked "upgrades" that are not fully functional?
In the UK I do not want to see the phrase "Tax Invoice" - here it is just an Invoice, the old template I could delete the unnecessary word but not in the new template! Why?
I tried to set up a new Standard template but we get warning messages about it every time an invoice is entered, again why? If something is missing then tell me what - even support was…
7 votesHi team, rounding back on the idea here we'd like to share that we released a change in August so you can now customise the title of your invoices.
Within the Advanced section of the Invoice editor, you'll see a couple of common selection, along with the ability to add your own custom title for both approved and draft invoices. 🙂
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New Invoicing - History to include if invoice is resent
When an amendment is made and the invoice resent it needs to record who it has been sent to
394 votesHi community, we want to return to the idea here to share; having ironed out the niche scenarios mentioned in my last update this feature has now rolled out to all orgs.
Just to confirm - the history of the invoice will record an event that includes the primary email address entered in the 'To' field and date/time the invoice was sent from Xero. This includes when it is first sent, as well as any additional sends of the invoice from Xero.
We appreciate the feedback we received around this necessity for our customers in the community here, and thank you for contributing to improve Xero.
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New Invoicing - Reduce number of steps and clicks
New invoicing has introduced more clicks, taps, steps at almost every level.
Please remove the added friction as it increases processing time.The "new invoicing" messages are full of comments regarding where these pressure points have been added.
We are paid subscribers, and beta testing/seeking feedback is wonderful, but being forced onto an inferior model is.. suboptimal.865 votesHi everyone, thanks for continuing to share and keep us informed of the differing flows and actions that could be improved in how you invoice with Xero. All feedback through these forums and across Xero Central discussions has been shared with our product team and will be carefully considered as we continue to build on your invoicing experience.
About a month ago we changed the behaviour of how defaults are applied, so now when you copy an invoice for the same Contact their defaults will automatically be applied to the new draft invoice.
Most recently, and as you may have noticed we've released a new line item grid (where you enter the details of your invoice). Many changes that come with the new grid are based on feedback we've received from our customers the most prominent for this idea being that we've optimised padding, font size and column widths to…
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Invoice - Set the calendar to Sunday to Saturday
Set the calendar to Sunday to Saturday for everything, including Invoices. - Xero recently changed the Calendar for only the invoices. The week day now starts on Monday. I was informed this change was intentional and is currently not going to be changed back. Credit Notes, Recurring payments, quotes, bills, reports, literally everything else has the week starting on Sunday. This is very cumbersome for our business. My staff are constantly putting the wrong date on invoices. We operate at very high speeds because we have a lot of customers come in at a time, and a lot to do…
18 votesHi team, we appreciate all the feedback we've received on the invoice calendar here. I want to confirm that our team have released an update and you'll find the calendar now runs Sunday - Saturday consistently with other areas of Xero. Thank you again for feeding back with us, here.
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Invoicing - Make the History & Notes the same as in Classic Invoicing
Please leave the history of an invoice EXACTLY as it was in the classic invoicing.
The new invoicing doesn't show the invoice that it was copied from or copied to and this is very important as a trail.
I really don't understand why so many important features from the classic invoicing has been omitted.
OR
let your customers continue using the classic invoicing as they like
789 votesHi team, we appreciate there are many differing views of what our customers would like to see recorded in the history of transactions throughout Xero. Since this was initially started we've replced multiple enhancements to improve how and what history is recorded in invoicing.
A more recent update is that history is now recorded when an invoice is initially sent as well as each subsequent send.
Each event in the history of that invoice will show the primary email address entered in the 'To' field as well as a reference to the date and time the invoice was sent.
We thank everyone that's shown interest and supported this idea. While all feedback here's been shared with our product teams, it's now best for us to have individual ideas raised that we can gauge interest and share updates through on more specific changes - There are a few existing ideas I've…
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Quotes - Ability to assign tracking to multiple lines at once
Ability to apply a tracking category to all items listed on a quote rather than having to manually enter the tracking catergory for each item line.
Eg a tick box that would apply tracking category to all, but you could then still change some of the tracking catetgories if needed at a later date.5 votesHi everyone, I'd like to come back and share a change we released not long ago that allows you to now bulk assign tracking within your invoices.
You can now drag and drop a cell to duplicate it's contents don a column!
So in this instance you'd just select the tracking option in the first row, and then you can put your cursor toward the bottom right and drag and drop down to the row you want that tracking option applied. 😁
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AI everywhere - Use AI to add details on bills uploaded to Files
Many of my clients upload supplier invoices directly to Xero, where they appear in the Files section.
Currently, when selecting an uploaded invoice and choosing Add to new → Bill, Xero creates a blank bill rather than extracting and pre‑filling the invoice details. In contrast, invoices received via Email to Bills are automatically processed and prefilled using OCR/AI.
It would be extremely helpful if invoices uploaded to Files could be processed in the same way, allowing Xero to prefill a new bill using AI or OCR. This would avoid the need to ask clients to change the email address they…5 votesHi team, I'd like to return to share that Smart Document capture has now been fully rolled out to all customers.
Documents are now available from the Accounting menu drop down.
As mentioned in my last update - Once you upload documents to your inbox Xero will analyse and create transactions on your behalf including invoices, bills, spend and receive monies for your to Review.
We are also in the process of moving all our data extraction features, such as email to bills, bills upload and mobile uploads to be driven by the same technology that is used for smart document capture. 🙂
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Invoices - View Inventory availability when selecting item
It would be very helpful to be able to see the availability of inventory items when raising an invoice or quote.
I know this is possible once an item has been selected but it would be even better to see availability of all the items on the suggestions list, in order to select only available items.3 votesHi team, returning to the idea here - as previously mentioned Xero will show available stock on hand when selecting tracked items in your invoice.
This is also shown before selecting the item in the Item column
Since this idea was started we have also delivered back order capability so if you invoice more of a quantity of an item then you have on hand this is counted as a back order and will be allocated to the invoice as soon as the stock becomes available.
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Branding - Increase the number of branding themes available
Many companies have far more than 5 requirements for different formats/types of regular invoice templates.
1 voteAppreciate your feedback, Alex. Our team have recently released an update so you can now have up to 25 branding themes in your organisation (this can be across standard and docx themes), so you should be able to create those other formats you need now 🙂
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Deposit Invoice - Add due date
Deposit Invoice: This is a fantastic new feature, however there is currently no effective way to track whether a deposit has become overdue or remains unpaid.
It would be extremely beneficial if the deposit invoice functionality allowed for:
• a separate due date for the initial deposit payment; and
• a separate due date for the final balance payment.It would also be very helpful to allow invoices to be split into three or more staged payments, rather than only a deposit and final payment structure.
This additional flexibility would greatly improve cash flow tracking, debtor management and usability for…
3 votesThanks for the feedback here, Myra. We appreciate how having a separate deposit due date from the invoice due date is useful and I'm happy to share this is something our product team have recently released. 😊
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Customer statements - Allow customers to view live statements online
At the moment, when we email a statement from Xero, the customer only receives a static snapshot plus invoice links that reflect the balance at that point in time. If a payment or new invoice is issued after we send it, we must send another statement manually for them to see the updated balance.
It would be extremely helpful if Xero offered a secure link or customer-facing portal where each customer could view a live statement of their account at any time — showing all outstanding, overdue, and paid invoices in real time — without us needing to resend updated…
15 votesHi team, last year we released the ability to send and enable your customer to view and pay from an online statement. This is available through the use of Stripe.
An online statement will be live for 90 days from the time it is sent, and the online statement will be reflective of the current invoices for that customer at the time - so if updates are made to invoices between the time it is sent the online statement will still be up to date. 😊
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New Invoicing | Files - Drag & drop anywhere on the page
In old invoicing, you can just drag and drop the file into the window and it uploads. In new invoicing, you have to drop it in the box at the bottom of the page. Fair to say this is tedious!
451 votesHi team, returning to confirm that the ability to drag & drop files anywhere on the page in new invoicing has now been released to everyone. We hope you find this enhancement helps speed up and make attaching your files more efficient as you invoice.
Just a reminder that you'll need to add a contact to the invoice first, and if you'd like to include files when sending to your customer, select the 'Attach files to email' checkbox once uploaded.
Thank you all for your engagement, votes and staying updated with us through this idea.
We understand some customers workflows mean they would like to attach files before adding contacts and while this isn't something that's available right now, I'd recommend making sure you've joined this idea for any updates.
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New Invoicing - Reduce the amount of empty space on screen
Have less white space on new invoicing as it fills screen. The notes section which is in contacts 4000 chars make visable and editable on the new invoice page so we can see it whilst creating and invoice. We dont then have to keep jumping from one page to the next.
437 votesHi team, taking a lot of our customers feedback onboard we've just released a new line item grid that encompasses many improvements our customers have been asking for. With this change, our product team have optimised padding, font size and column width, reducing the amount of white space and providing a more compact view. For many customers this means less scrolling and better visibility of the contents of fields like Account and Tax Rate which are now wrapped so you can see the full contents.
We value all the feedback we've received from customers as we keep developing this experience. Please continue to add your votes to what matters most to you, our product teams continuously lean into your feedback and trending ideas from the forums here as they plan more improvements.
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Invoicing - Add Payment details on invoice screen
When using the new style of invoicing, it is no longer possible to enter a customer payment which having to click on the receive payment option. Using classic invoicing, the fields to enter the payment are present on the invoice screen. The classic invoicing method is much more efficient when entering a large number of customer invoices, so it would be great if these fields could be added to the invoice screen on the new style.
378 votesHi everyone, the update to move the make a payment section beneath the invoice has now been rolled out to all customers!
Our product teams are monitoring it's use and keeping a close eye on feedback.
If you do have any issues please raise a case with our Xero Support team on Xero Central so they can get details and a closer look to investigate 🙏🏻
We're really grateful for all our community's engagement on this topic here. ❤️
Taking in the recent comments around attaching files when making a payment - we'd love to hear your feedback and get more support on this through this idea.
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New Invoicing - Keep the previous Contact when using Copy
Please change the new invoicing so when we copy the invoice, the previous contact automatically appears as default
We should not be choosing the customer each time we copy an invoice
382 votesHi everyone, we've introduced a change to new invoicing so you now have the ability to copy an invoice to a draft invoice and keep the existing contact. 🙂
When you select this option, you'll see a pop up where the current contact is selected by default, however you can choose another contact or leave this blank if you'd prefer.
Thank you for all your support and sharing back on the idea for this feature, here.
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New invoicing - Option to use Xero Network
xero to xero Invoicing
We use the Classic Invoicing version on Xero to send Invoices to our inter-companies and clients who are also registered with Xero.
On 02 Sept 2024 this version will retire and only New Invoicing will be available.
We are not able to select "send via Xero Network" from the New Invoicing option (using our Xero Network Key).Are the technical teams still working on this to have the option available or will this option fall away?
Thank you
ChantelleMichael
Support specialist
Yesterday 5:05 PM
Hi ChantelleAs you’ve found, there’s no functionality in New Invoicing…
210 votesHi everyone! Back to share that Xero to Xero is now live within invoicing. Thank you for all your valuable contributions and sharing in product ideas.
As mentioned in my last update, with the way that we've built this within invoicing we've been able to also enable the ability to include file attachments when sending via the network 😊
See more details on how to send via a single invoice, or multiple, on Xero Central.
Right now, this is live to all but Singapore organisations. We're still doing a bit of work to provide this capability to Singapore and I'll update again when available in this region.
- Update July 2026: This feature is now live to all organisations including Singapore!
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