169 results found
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Branding - Increase the number of branding themes available
Many companies have far more than 5 requirements for different formats/types of regular invoice templates.
1 voteAppreciate your feedback, Alex. Our team have recently released an update so you can now have up to 25 branding themes in your organisation (this can be across standard and docx themes), so you should be able to create those other formats you need now 🙂
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Invoice template - Ability to remove "View Online"
"View Online" is still in the template for Australia and I don't want to see it. I also operate in other Xero Entities in US, Singapore, UK, Canada, India. I can toggle it off there what's Australia's issue?
44 votesThanks for your recent comment, Alexander.
I'd like to share an update as our team have released a change to Invoice templates so now all users have the option to toggle off 'Text links'.
The one caveat is if the invoice itself has a payment method attached the links will still show.
To change this. open the Invoice template, and go to the Content section where you'll have the toggle for Text links.
We appreciate all the feedback we received about this through this idea. Thanks!
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Invoice - Ability to edit phrasing on the new branding theme
The New Invoice Template looks good but when you get stuck into it, it isn't.
Why does Xero always introduced a half-baked "upgrades" that are not fully functional?
In the UK I do not want to see the phrase "Tax Invoice" - here it is just an Invoice, the old template I could delete the unnecessary word but not in the new template! Why?
I tried to set up a new Standard template but we get warning messages about it every time an invoice is entered, again why? If something is missing then tell me what - even support was…
7 votesHi team, rounding back on the idea here we'd like to share that we released a change in August so you can now customise the title of your invoices.
Within the Advanced section of the Invoice editor, you'll see a couple of common selection, along with the ability to add your own custom title for both approved and draft invoices. 🙂
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Invoices - View Inventory availability when selecting item
It would be very helpful to be able to see the availability of inventory items when raising an invoice or quote.
I know this is possible once an item has been selected but it would be even better to see availability of all the items on the suggestions list, in order to select only available items.3 votesHi team, returning to the idea here - as previously mentioned Xero will show available stock on hand when selecting tracked items in your invoice.
This is also shown before selecting the item in the Item column
Since this idea was started we have also delivered back order capability so if you invoice more of a quantity of an item then you have on hand this is counted as a back order and will be allocated to the invoice as soon as the stock becomes available.
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Upload multiple documents
Allow uploading more than one images or PDF for receipt. Sometimes there are just more than one supporting materials in various formats & file location. It's inhumane to restrict to only one supporting document per expense
1 voteHi Qiuyang, thanks for sharing here. Recently we released a new feature that allows you to upload multiple documents as either a combined or separate files to the Xero Files inbox.
We're also in the process of releasing our new Smart Document Capture feature which is already available in UK, US, NZ and AU and soon to be rolled out to remaining regions. This means that once your files are uploaded to the Files library, Smart Document Capture can help review and create or match transactions for you within Xero!
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Deposit Invoice - Add due date
Deposit Invoice: This is a fantastic new feature, however there is currently no effective way to track whether a deposit has become overdue or remains unpaid.
It would be extremely beneficial if the deposit invoice functionality allowed for:
• a separate due date for the initial deposit payment; and
• a separate due date for the final balance payment.It would also be very helpful to allow invoices to be split into three or more staged payments, rather than only a deposit and final payment structure.
This additional flexibility would greatly improve cash flow tracking, debtor management and usability for…
3 votesThanks for the feedback here, Myra. We appreciate how having a separate deposit due date from the invoice due date is useful and I'm happy to share this is something our product team have recently released. 😊
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Quotes - Ability to assign tracking to multiple lines at once
Ability to apply a tracking category to all items listed on a quote rather than having to manually enter the tracking catergory for each item line.
Eg a tick box that would apply tracking category to all, but you could then still change some of the tracking catetgories if needed at a later date.5 votesHi everyone, I'd like to come back and share a change we released not long ago that allows you to now bulk assign tracking within your invoices.
You can now drag and drop a cell to duplicate it's contents don a column!
So in this instance you'd just select the tracking option in the first row, and then you can put your cursor toward the bottom right and drag and drop down to the row you want that tracking option applied. 😁
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AI everywhere - Use AI to add details on bills uploaded to Files
Many of my clients upload supplier invoices directly to Xero, where they appear in the Files section.
Currently, when selecting an uploaded invoice and choosing Add to new → Bill, Xero creates a blank bill rather than extracting and pre‑filling the invoice details. In contrast, invoices received via Email to Bills are automatically processed and prefilled using OCR/AI.
It would be extremely helpful if invoices uploaded to Files could be processed in the same way, allowing Xero to prefill a new bill using AI or OCR. This would avoid the need to ask clients to change the email address they…5 votesHi team, I'd like to return to share that Smart Document capture has now been fully rolled out to all customers.
Documents are now available from the Accounting menu drop down.
As mentioned in my last update - Once you upload documents to your inbox Xero will analyse and create transactions on your behalf including invoices, bills, spend and receive monies for your to Review.
We are also in the process of moving all our data extraction features, such as email to bills, bills upload and mobile uploads to be driven by the same technology that is used for smart document capture. 🙂
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Invoices - Email | Remove '' View Online'' option
We’re happy with the new edit template invoicing experience, but would like full control over what appears on PDF invoices, specifically the ability to remove the “View Online” button.
Many invoices are printed or saved for offline use, where web links don’t make sense and can look unprofessional. For some businesses and customers, digital links on formal invoice documents are unnecessary or confusing.
Suggested solution:
Add a simple setting or template option to enable/disable the “View Online” button on PDF invoices, so businesses can choose what works best for them.Since it is our business, we need to have more…
90 votesHi team, very pleased to be able to share an update with you all here! Our product team have been continuing to make enhancements to the new Invoice editor, and you'll now find there are options to simply remove the Online invoice links, including Text links and the QR code 😁
Invoice editor is currently available to all organisation in AU, NZ, US, and UK, with remaining regions to follow in the coming months.
We really appreciate all your input and raising feedback on this through the forums here. Thanks
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calculate exchange rate from sum due and sum received
I have multiple customers who are charged in US dollars. When they pay via Stripe the money is immediately converted to Australian dollars.
When I mark invoices as paid I am presented with an interface that creates more work than it need do.
I know the amount charged, I know the amount received. What I don't know without calculating is the exchange rate.
Allow me to enter the amount received OR allow me to calculate the exchange rate in the exchange rate field by allowing calculations, but don't ask me what a 6 digit exchange rate is.
I spend a…
2 votesHi Sean, appreciate your feedback here and happy to share an update with a recent release we've made for the make a payment section on an invoice - Along with moving the placement of this section we have made a change to the way we handle exchange rates in the record payment field.
You'll find you can now type the amount paid on the invoice and we'll calculate the exchange rate 😊
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Invoicing - Paste Multiple Cells into Invoice Lines
Why can’t Xero do basic spreadsheet-style paste???
This is honestly ridiculous: in 2026, Xero still can’t handle basic multi-cell paste like every normal grid on the web.
Everyone uses Excel, Google Sheets, Airtable. We copy blocks of rows and columns all day. In Xero, the same paste either dumps into one field or doesn’t work, so we’re forced into CSV import or manual entry. That is a massive waste of time for something that should be a baseline feature.
There is no technical excuse here. Airtable/Sheets don’t do anything magical. In a browser, multi-cell paste is just:
Clipboard text in…
69 votesHey team, I'd like to confirm drag and filling a column of your invoice from one cell is now released to all users.
You can click the blue dot in the bottom-right corner of a cell and drag up or down the column. Alternatively, hold Shift on a cell and use the up or down arrows to select cells, then press Enter to apply. 😁
You'll find this feature within invoices, quotes, purchase orders, sales credit notes, and when editing bills in quick view. Thanks for your support and contributions to the idea here.
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Invoicing - Ability to move add payment pop up modal
Move add payment popup window so not to cover reference numbers
You closed the comments section after asking for a reply @Haroon Subhani
Single screen you can move the popup window which needs the reference number but it is covered by the pop up
4 votesHi team, rounding back on this idea I'm pleased to share that we have made an update to making payments on an invoice and you'll now find that this section sits beneath an approved invoice. Meaning you can see everything on your invoice to help enter the payment 🙂
Thanks again for your feedback on this and engaging through Product Ideas.
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Customer statements - Allow customers to view live statements online
At the moment, when we email a statement from Xero, the customer only receives a static snapshot plus invoice links that reflect the balance at that point in time. If a payment or new invoice is issued after we send it, we must send another statement manually for them to see the updated balance.
It would be extremely helpful if Xero offered a secure link or customer-facing portal where each customer could view a live statement of their account at any time — showing all outstanding, overdue, and paid invoices in real time — without us needing to resend updated…
15 votesHi team, last year we released the ability to send and enable your customer to view and pay from an online statement. This is available through the use of Stripe.
An online statement will be live for 90 days from the time it is sent, and the online statement will be reflective of the current invoices for that customer at the time - so if updates are made to invoices between the time it is sent the online statement will still be up to date. 😊
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E-invoicing - United Arab Emirates
E-Invoicing in the UAE.
This will soon be a requirement in the UAE with legislation to be passed on this.
Please can we as Xero users have a standard process template for this.65 votesHi everyone, thanks for your support and feedback on UAE e-invoicing. We appreciate wanting more information on the timing.
We’re pleased to confirm that the capability requested here is now available through Invoici by Xero.
You can now connect your Xero organisation, register for the UAE e-invoicing, appoint Casim as your Accredited Service Provider, and test sending and receiving structured e-invoices over the Peppol test network.
Invoici is currently in pre-live. Production-network sending and receiving, plus tax-data submission to the UAE Ministry of Finance, will be added before the relevant mandate dates.
Thanks again for helping us prioritise this.
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Invoice - Set the calendar to Sunday to Saturday
Set the calendar to Sunday to Saturday for everything, including Invoices. - Xero recently changed the Calendar for only the invoices. The week day now starts on Monday. I was informed this change was intentional and is currently not going to be changed back. Credit Notes, Recurring payments, quotes, bills, reports, literally everything else has the week starting on Sunday. This is very cumbersome for our business. My staff are constantly putting the wrong date on invoices. We operate at very high speeds because we have a lot of customers come in at a time, and a lot to do…
18 votesHi team, we appreciate all the feedback we've received on the invoice calendar here. I want to confirm that our team have released an update and you'll find the calendar now runs Sunday - Saturday consistently with other areas of Xero. Thank you again for feeding back with us, here.
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Malaysia E-Invoicing - Two columns to show when validated versus viewed
Regarding the Invoice interface on the Sent Column, perhaps can Xero make it into two instead? One is for the Validated E-Invoicing & the other one is for customer. The reason is now, when we send to MyInvoice, every thing has become "viewed" instead. So now I don't know whether my customer did view or not.
I also suggest the MyInvoice under the Sent column, once the e-invoice validated, can it changed to "validated" instead of "viewed"? Like that we do not need to open another tab at the History and Notes to look up for it.
13 votesHi team, apologies it's been a while since we update here. As I'm sure some would have aseen and been making us of, we released our e-Invoicing Dashboard toward the end of 2025.
This dashboard simplifies your monthly invoice workflows by providing a clear, real-time overview of your e-invoicing status.
It improves visibility into which transactions have been submitted and what needs your attention, the key pain point in this idea.
From the e-invoices tab you can see the status of each invoice or bill in Xero, whether it’s been submitted to MyInvois as an e-Invoice, self-billed e-Invoice, credit note, refund note or debit note, and the validation status.
We appreciate your input and sharing with us about your needs here. Thanks
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Custom Invoice Templates - Allow More Contact Fields on Templates
Allow all feilds to appear on a Xero invoice not just the select few.
currently there can be added https://central.xero.com/s/article/Fields-you-can-insert-into-a-custom-template-AU#InvoicetemplatefieldsShould include everythig in the contact cards, like Fax, 2nd mobile, and all the other fields.
4 votesThanks again for raising the idea with us here. We know it’s important to have the right customer and business details on your invoices, especially when your needs go beyond a standard format.
Our new invoice layout editor provides more flexible ways to control and include business and customer contact details on invoices.
You can add extra business details, control how information such as your phone number and email is displayed, choose which parts of a customer’s address appear, and customise branding, columns and additional notes to suit your workflow - See my attachment for available customer fields.
These improvements give you more ways to tailor invoices with the details that matter to your customers. Thanks again for helping us make invoicing more flexible and useful.
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Invoice payments - Only offer ACH (not credit card)
I'd like to enable one-click payments from customers when I send them an invoice, but only ACH, not credit card. As it is, if I enable ACH payments via Stripe, the system displays credit card options to the customer. When I try a custom branding theme without the credit card display, Xero will not allow any Stripe payment mechanism.
9 votesHi team, returning to the idea here we'd like to provide an update.
It's possible to set up your payment method so customers can only pay by ACH.
From an invoice, select 'Manage' on the Online payment methods. Within the Manage screen you'll be able to toggle credit card off and leave ACH on.
At checkout your customer will only see the ACH payment option and not card.
You can also turn card off in your payment settings if you never want to offer this option. 🙂
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Invoice - Set due date to 28 days
Please can you include an option on the invoices for payment due date -28 days. We have an option for 7 and 14 days but the majority of our invoices are 28 days from invoice date.
1 voteThis is possible from within the Invoice Settings page, Emily 😊 From here there is an option to set Invoice due date based on days after the invoice date, where you can enter a number anywhere between 0 - 99.
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Invoicing – Enable full keyboard entry (date + account number) without mouse clicks
The current “Add Payment” workflow in invoices is inefficient for keyboard users. While manual entry of payment dates has been improved, the account selection still forces users to use the mouse, which breaks the flow.
We need a smoother, full keyboard-navigable process when adding a payment to an invoice:
1.Enter date manually (already possible )
2.Press Tab to move to the Account field
3.Type the account number directly
4. Press Tab or Enter to confirm selection without needing to click the search bar or manually select the account with a mouse
Right now, even after typing the account number into…11 votesHi team, coming back to this idea we want to share that each of the points noted in the initial post of this idea has been solved with the updates we made to add the Payment section back into Invoice page.
I've done a quick test to check but you should find you can;
- manually type to enter a payment date
- Tab to move between payment section fields
- type to search the Account code or name
- arrow up or down to highlight and press Enter/ return to select
Very soon we'll be releasing an update so you can more freely navigate your invoice line items, where you'll be able to press esc and then use up or down arrows to move between rows.
We throughly appreciate the differing needs of our users and hope these changes support your use of Xero. 🙂
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