Settings and activity
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2 votes
Freya Pieroz
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3 votesFreya Pieroz
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2 votesFreya Pieroz
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18 votesFreya Pieroz
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4 votesFreya Pieroz
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2 votesFreya Pieroz
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2 votesFreya Pieroz
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7 votes
An error occurred while saving the comment Freya Pieroz
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7 votes
Thanks for the added detail, Becky. This is good to know when sharing back with the team. While this may be something we look closer at down the line, I want to be open that we don't have direct change planned in the near term.
Understand it's a few more clicks at present, potentially to save tabbing 8 time clicking on the Tax Rate column and then tabbing once may save a little time atm. Completely get it's not a resolve though.
Account Team - Is it possible that this would be when you're copying an invoice to a new draft invoice? If so, and you select the same Contact defaults aren't automatically applied and you'd need to remove and re-add the contact on the new draft invoice to trigger defaults to be applied. Otherwise, I'd recommend raising a case with our team of specialists for a closer look as…
An error occurred while saving the comment Freya Pieroz
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@Kelly Munro, I'd like to note that for those with Accessibility needs, clicking may not be an option at all, and tabbing x8 is the only available method
Freya Pieroz
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272 votes
An error occurred while saving the comment Freya Pieroz
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@Lusiana Kisnanto having to click instead of being able to use the keyboard is a breach of Web Content Accessibility Guidelines (WCAG) international standards. Specifically success criterion 2.1.3 Keyboard (No Exception).
Freya Pieroz
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2 votesFreya Pieroz
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3 votesFreya Pieroz
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4 votesFreya Pieroz
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2 votesFreya Pieroz
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20 votes
Hi Olga, really appreciate all the detail in your steps and the screenshots you provided.
I tried testing this myself with a Chrome browser and did get the same errors and behaviour you described, so have raised this with our product team. I'll keep you updated of any information I get back from them on this, here.
Freya Pieroz
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6 votesFreya Pieroz
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2 votes
An error occurred while saving the comment Freya Pieroz
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Especially since Xero isn't set up to allow large PAYG withholders, only monthly and quarterly reporters.
For Xero's reference, here's the Australian Tax Office information on withholding cycles: https://www.ato.gov.au/businesses-and-organisations/hiring-and-paying-your-workers/payg-withholding/paying-and-reporting-withheld-amounts/when-to-pay-and-report-on-activity-statements
Large PAYG Withholders are those who are, or have in the recent past, withholding more than 1 million per year in tax, which works out to a bit over $83k withheld per month. Which is easy to do in industries with a bunch of high income earners, like IT - it takes fewer than 20 employees in the top tax bracket.
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4 votesFreya Pieroz
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2 votesFreya Pieroz
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4 votes
An error occurred while saving the comment Freya Pieroz
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Don't we need to keep certain records for a minimum of 5 or 7 years (or possibly more) depending on the country? Removing our access to these records means we may be in breach of our legal responsibilities through no fault of our own.
Freya Pieroz
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When we're creating a report for the client to give to an employee or to a government body on behalf of an employee, we do not want the practice logo on the report. We want the client's logo!
By the same token, we don't want to edit the practice branding to show the client logo, because it may get used for other clients before it gets changed back.
Practice branding should have the practice logo for use when producing reports as the practice with many clients.
Client branding should have the client logo for use when producing reports as the specific client.
Having only one option - the practice branding - is not sufficient for the needs of the client.