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  1. 412 votes

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    Hi team, we appreciate the on-going support and feedback we're receiving on this idea and pleased to be able to share this update. Our product team are actively exploring how we can best solve for the needs raised here, although at this time are unable to provide any set timeframes.

    They are very much aware of the appetite from our community on this, and as part of their exploration have reached out some users here as they gather insights.

    For the time being we'll shift to In discovery and I'll return as soon as there is more on this to share.

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    Freya Pieroz commented  · 

    I sent 13 invoices to one customer of a client yesterday; if I get through my tasklist today, I'll have sent another 11. Because of the volume of invoices - every contractor is required by their systems to be invoiced separately, and there's a LOT of them - their email systems have automatically flagged message-service@post.xero.com as spam. As a result, I have to send each invoice individually to me, forward individually to the customer (modifying the email to make it look more professional and aligned with my client's brand), and then individually mark each invoice in Xero as sent, to whom, and that delivery and read receipts were enabled.

    That's doubling my workload for no benefit to the client. Other than being able to add delivery and read receipts, which I was comfortable foregoing for the ease of invoicing that Xero offered before the domain got flagged.

    I'd ask the client's customer to whitelist the domain, but frankly they shouldn't have to.

    Freya Pieroz supported this idea  · 
  2. 15 votes

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    Thanks for your idea, Karen. Understand how this would improve efficiency if you regularly create multiple batches in your workflow. We'll get a sense of the wider community interest in this from your idea here.

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    Freya Pieroz commented  · 

    I do batches so that bills are paid on different days, grouped by when they are due, so that we don't go over the daily banking limits. It is a pain to do the bills to be paid today, then go all the way to the start to do the bills to be paid tomorrow, then all the way back to the start to do the day after tomorrow, and so forth.

    I also will often split multiple bill payments to the same supplier into separate batches, if I want that supplier to receive five payments for five bills, each with their own invoice number, instead of one payment for all five bills, with a random choice of invoice number from the five options.

    Freya Pieroz supported this idea  · 
  3. 5 votes

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    Thanks for sharing images, Fiona.

    Taking a look into your communications with our support team it does appear there was a bit of confusion and oversight by our team when you first got in touch. We apologise for this and I'd like to provide some clarification around the idea you've raised here.

    What is currently possible within the Xero Accounting app does differ between Sales and Purchases.

    While it's possible to view Sales credit notes that are awaiting approval, this hasn't yet been built into the Purchases side. To approve a Supplier credit note, you'll currently need to log into the web version of Xero.

    We're working to develop the Xero Accounting app to add more functionality with growing needs from our customers in what they need to do on the go. We'll start to get a sense of interest from the community in this here, and I'll update if…

    Freya Pieroz supported this idea  · 
  4. 16 votes

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    Thanks for your feedback on this change, Patricia. Out of interest is there a particular reason or workflow for why you prefer to enter your bills manually rather than via an upload?

    Appreciate, will take a little getting used to a different flow. A couple of other options for navigating to the new bill screen could also be;

    • Using the keyboard shortcuts (Alt+Shift+N) from the bills screen
    • Using the '+' icon in the navigation header to quickly Create a new Bill from any screen
    • Using '/' and typing 'b' in the global search where you'll get the option of New bill from any screen

    While we'll get a sense of interest in this through your idea, we want to be open that there aren't any plans for changing this back.

    Freya Pieroz supported this idea  · 
  5. 12 votes

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    Thanks for sharing your idea, and letting us know the changes that matter most for you, Paul.

    We've reviewed your idea regarding the account codes visibility and now it's up to the community to get behind and support it. Feel free to share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

    Freya Pieroz supported this idea  · 
  6. 12 votes

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    Hi Kim, thanks for your feedback here.

    I want to be open that we don't have any intentions of reverting back to the old experience - new purchase orders are built on updated technology and allow us to better maintain and release further developments to this feature.

    Our product team have been listening closely and are making iterative changes taking on board feedback from our customers.

    An examples of this is that, since released we have updated purchase orders to reduce the max width and pixels making it slightly smaller.

    We also have plans to reduce this further, so I will keep you updated on this here.

    We've also made an update so now when you Approve a purchase order you will remain on the same page where you can then take other actions as needed. We hope these changes help improve your use of purchase orders.

    Freya Pieroz supported this idea  · 
  7. 22 votes

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    Thanks for sharing your idea, and letting us know the changes that matter most for you. We appreciate hearing the option to convert a draft bill into a credit note will improve your workflow.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

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    Freya Pieroz commented  · 

    We create a repeating draft bill for each of our clients for their quarterly BAS (that allows us to attach paperwork and documentation for audit trail purposes). Of course, some quarters, those BAS are refunds. Being able to click on a button and convert to a credit note would make those quarters MUCH easier!

    Freya Pieroz supported this idea  · 
  8. 14 votes

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    Hi team, we do appreciate hearing your feedback on the new Purchase orders experience. In order for our product teams to get a good understanding of the direct changes that our customers would like to see, as well as help others in community understand what they've voting for we ask that each idea be created as a separate post. I've updated the title of the idea here to reflect the first point that Carl noted around the centring of the product line. We welcome you to each create a new idea for each change you'd like to see.

    Freya Pieroz supported this idea  · 
  9. 26 votes

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    Hi team, while we appreciate hearing your feedback on the new purchase orders experience we do request that each post be limited to a single idea to help other members know what they're voting for, as well as sharing back with our product teams and considering changes. I've updated the title of the idea here around the whitespace and welcome you to create new ideas for other specifics you'd like to see.

    To provide an update around the attachments - our team recently implemented a change to move the placement of this button to the top of the page next to Save and Approve options.

    Relating to lines - with how this new experience now works when you add an item, or enter an amount in a line the Quantity will default to '1', also adding an item will automatically add a new row beneath. Thanks

    Freya Pieroz supported this idea  · 
  10. 32 votes

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    Thanks for the continued engagement with this idea, everyone. Taking on board feedback we're receiving on the new experience our product team are looking into the formatting of the delivery address atm. I'll share more news around this with you all, here.

    Freya Pieroz supported this idea  · 
  11. 84 votes

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    Hi team, thank you for your continued feedback and we understand the importance of this change for some customers (especially everyone that's voted here). I want to assure you that the ability to add and a save addresses in the new Purchase orders experience is in the works and our product team are aiming to release this within the next couple of months. As soon as there are further updates I'll share news with you here.

    Freya Pieroz supported this idea  · 
  12. 2 votes

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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

    Freya Pieroz supported this idea  · 
  13. 3 votes

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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

    Freya Pieroz supported this idea  · 
  14. 4 votes

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    Hi Alan, thanks for sharing this idea. This would be useful for situations when a payment fails, allowing a nominated user to be notified as well so action can be taken quickly and avoid being locked out.

    A simple workaround for now is setting up an email forwarding rule from noreply@post.xero.com

    or subscription.notifications@post.xero.com

    to your bookkeeper or Billing Contact. It’s not a permanent fix, but it can help make sure the right person sees the alert sooner.

    I’ve moved this idea to Gaining Support so we can see how many in the community would value more flexibility in who receives these notifications. If this would help your team, please add your vote or share your experience—it really helps us understand the impact.

    Freya Pieroz supported this idea  · 
  15. 12 votes

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    Aah I see what you mean now, and appreciate you sharing more detail, Anna.

    In terms of the original idea, you can reply directly to the email update you received about the status if there is extra detail you'd like to share with the team - In this case I've merged your original idea with this one to keep the information all together.

    We don't have immediate plans for this, but will keep considering how we improve their efficiency when engaging and sharing feedback. We'll track the support here and share if there are any updates. Thanks

    Freya Pieroz supported this idea  · 
  16. 7 votes

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    Thanks for sharing your idea and letting us know what changes matter most to you.


    We’ve reviewed it, and now it’s over to the Xero community to show their support. Be sure to share your idea with any colleagues who might benefit, so they can add their vote too.


    Community members can also leave comments to explain how this idea could improve their experience with Xero.


    Quick tip in the meantime: You can use the Timesheet Summary Report to quickly identify which employees haven't submitted hours for a specific period, which might help with your chasing process!

    Freya Pieroz supported this idea  · 
  17. 8 votes

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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

    Freya Pieroz supported this idea  · 
  18. 8 votes

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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

    Freya Pieroz supported this idea  · 
  19. 10 votes

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     ·  System responded

    Thanks for submitting your idea on Xero Product Ideas. We appreciate you taking time to let us know how we could improve Xero for you.

    Your feedback will soon be reviewed by our Community team, and in the meantime this can begin to build support with votes from other community members.

    If you're interested to see recent releases or get a pulse on what's coming soon see The Long and Short of it. 🙂

    Freya Pieroz supported this idea  · 
  20. 7 votes

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

    Freya Pieroz supported this idea  · 
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