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  1. 725 votes

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    Hi community, we appreciate this idea has collected a fair amount of votes and commentary. This has all been feedback and taken seriously by our product teams.

    Currently, there are ways to record a bad debt in Xero, depending on your tax registration status and how you want the transactions to be recorded in your reports - We have help for this on Xero Central you can draw into.

    We don’t have any plans in the near term to expand functionality to develop a button to write off invoices or bills as 'bad debt'. If anything changes in this space, we’ll update you on this idea!

    Marita-Jane O'Donnell supported this idea  · 
  2. 947 votes

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    Hi community, thanks for the strong support in being able to attach files within Xero Payroll, both for employee records and pay runs. We really appreciate you sharing the value and efficiency this could create for you when working with Xero. It's evident that being able to store important documents like licenses, sick notes, and onboarding papers directly in Xero would remove the need for external storing systems or manual processes.

    We acknowledge it's not the end goal but wanted to highlight the use of apps, as some have shared like Dext, to help bridge this gap in the meantime.

    I want to assure you that enabling attachments in payroll is part of our long-term intentions. However, to deliver this functionality effectively and reliably, we first need to develop some foundational elements within our payroll platform.

    We understand your frustration with the timeline and the limited updates, and we're…

    Marita-Jane O'Donnell supported this idea  · 
  3. 450 votes

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    Marita-Jane O'Donnell supported this idea  · 
  4. 205 votes

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    Hey everyone, we thank you for the detailed feedback on improving how leave requests work for part-time employees in Australian payroll. 

    We understand the value of shifting the task of adjusting hours to employees, freeing up payroll administrators’ time for other priorities and we also appreciate the points raised around accuracy and compliance.

    While we don’t have current plans to deliver exactly what’s been suggested here, our product team is continuing to focus on developing working patterns within AU Payroll. Based on what we’ve seen in other regions, this'll likely address many of the needs discussed here.

    We’ll move this idea to Not in pipeline for now, but we’ll keep you posted on any updates that could help achieve what’s being asked.

    Marita-Jane O'Donnell supported this idea  · 
  5. 18 votes

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    Marita-Jane O'Donnell supported this idea  · 
  6. 19 votes

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    Thanks for sharing your idea to schedule pay slips being emailed to employees.

    We've reviewed your idea and it's now in the process of gaining support from other members who can vote and comment to share their support. We'll keep you updated.

    Marita-Jane O'Donnell supported this idea  · 
  7. 51 votes

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    Hi everyone, while not directly from an employee's record it's possible to view an employees payslip without having to download it. If you select Pay employees from the Payroll menu, choose the required pay run you'll be able to click View Reports where you can choose the 'Payslips' option.

    From here you can see the payslips for all employees in that pay period.

    We don't have direct plans for adding this capability from within an employee's record atm, but we'll track the interest of this here and let you know if any change is planned.

    Marita-Jane O'Donnell supported this idea  · 
  8. 244 votes

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    Hey everyone 👋 Thanks so much for all the detailed feedback on applying work patterns for part-time employees. We’ve been following the conversation and understand that manually adjusting pay runs for pro-rata entitlements can be a real challenge. It’s clear that having this automated could save time and give you greater peace of mind.

    I’m pleased to let you know our product team has reviewed this idea and we’re updating the status to ‘Accepted’. This means that while it’s not on our immediate roadmap, it’s something we see real value in and want to bring into Xero when we can prioritise the work.

    In the meantime, the workarounds shared here, like manually adjusting hours in each pay run, remain the best approach. We really appreciate you taking the time to share your thoughts, as your feedback plays a crucial role in shaping Xero. We’ll keep you updated on any developments…

    Marita-Jane O'Donnell supported this idea  · 
  9. 649 votes

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    Hey everyone, we've seen all your votes and comments, and we totally get it – not being able to schedule one-off invoices or pick specific send times is a real pain point. Your feedback makes it clear how much time it costs you and how it can affect your client relationships.

    Right now, repeat invoice templates go some way to providing some automation. But we know that's not quite what you're asking for when it comes to those one-off invoices or more precise timing for all your emails.

    The good news is, our product team is digging in to the work that'd be needed to develop a solution, and figuring out the best way to make this happen. While we can't give any promises just yet, please know that your feedback is a huge part of this discovery process. Keep those comments and votes coming!

    We'll post another update here…

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    Marita-Jane O'Donnell commented  · 

    It is hard to understand why Xero is so slow to implement such a simple request and only now is moved to : "Under Review". This has been raised time after time.
    It is obvious due to the number of comments that Xero's clients see this as very important to their business.
    Xero increase fees expecting customer loyalty, without providing value for money. You would think in the current market they would listen to their customers.
    The ability to schedule emails is integral for small business.

    MYOB appears to provide more small business friendly functions like these and have for a long time.
    Make you think....

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    Marita-Jane O'Donnell commented  · 

    We are considering changing to another platform. Do not understand why this was not a priority considering most of the competition has had this feature for a long time.
    Please make this a priority...

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    Marita-Jane O'Donnell commented  · 

    The ability to schedule email invoicing would be invaluable.

    Marita-Jane O'Donnell supported this idea  ·