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  1. 250 votes

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    Thanks for all the engagement and sharing how valuable this feature is to managing your clients with Xero.

    I understand the desire for another update and am pleased to share that this is something our product teams will be addressing and are working on developing within the new unified client experience.

    I'll share more news here as this gets closer to release.

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    Oriel Kraska commented  · 

    The removal of this feature is very disappointing and more disappointing is the fact that after all the negative feedback about the removal of this feature in this thread, Xero has not provided any response since Dec 17, 2025 nor have they reinstated what was one of the very few useful and functional features of XPM. Would seem Xero have very little regard for their Admin users. Not happy, Jan!

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    Oriel Kraska commented  · 

    Also very frustrating that mobile numbers not appearing for contacts attached to clients and that you have to "drill down" to see the mobile...ridiculous!

    Oriel Kraska supported this idea  · 
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    Oriel Kraska commented  · 

    Agree with all comments made so far. The bulk address update option was one of very few benefits in XPM, we also have client groups consisting of 10+ entities and having to manually update each entity is going to result in errors occurring, omissions and lots of wasted time. The necessity to add a country first to enter an address is also unnecessary, default should be Australia and change should only be required if country is not Australia. To date I see very few actual improvements in the new update/interface, and the frustrations far out weigh any minor improvements. Whoever in your development team decided to remove this bulk address update functionality needs to be more in tune with the actual day to day operations of how the software is being used by the consumer and work to improve functionality and efficiencies not reduce them! The Xero response is also unsatisfactory, the functionality was there and has been removed, how about just replacing it. Not happy!

  2. 66 votes

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    Oriel Kraska commented  · 

    Absolutely agree, you should be able to redact sensitive information when printing & downloading returns.

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