Settings and activity
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95 votes
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Lynn Davidson
supported this idea
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7 votes
Lynn Davidson
shared this idea
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540 votes
Hi community, we thank you for your feedback on the value of being able to flag a Sales invoice as in dispute. We know a clear way to mark these invoices would be helpful.
Similarly to our update for Supplier invoices there are a few options you may want to consider to currently highlight Sales invoices in this situation;
- Add a note to the invoice to serve as a clear internal reminder of the dispute.
- Utilise tracking categories: Creating a specific tracking category like "Disputed Invoices" can help you filter and report on these items.
- Update the reference to add a notation such as [reference number] - 'In dispute'
While we know these aren't perfect solutions, we hope these may help some in the conversation right now.
We appreciate your enthusiasm for this feature, and we want to be transparent about where it stands, and this is an idea that…
Lynn Davidson
supported this idea
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1,295 votes
Hi everyone, thank you for continuing to share how important it is to clearly identify bills that need attention before they’re paid. We understand the impact this has on teams managing bills and avoiding payments being made before a query is resolved.
While a user control flagging mechanism is not directly in the pipeline yet, we want you to know that your feedback and the volume of support here is getting to the right places.
Our product teams are continuing to consider this wider workflow (not just adding a standalone flag) as they plan and shape our direction for bills.
We’re working towards making it easier to manage payments out of your business, with clearer ways to understand which bills need action as part of a more connected bills and payments experience.
The new bills approval flow which we’re currently developing is an example of this - once available admins…
Lynn Davidson
supported this idea
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Lynn Davidson
commented
Agreed about the new layout. Its awful
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Lynn Davidson
commented
Flagging in dispute invoices would be great. The only way we can get round this is to add the word in dispute into the invoice number field which isnt idea. Just an option to add a flag somewhere would be a game changer for us
Agreed. Hopefully this box can be added back to the side of the note section. We used this daily for our credit control procedures and now have to open up a second page to add expected date from the invoice list. Its adding time to the process