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  1. Product & services - Create custom (tiered) price lists for contacts

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    110 comments  ·  Purchase orders, bills & inventory » Inventory  ·  Admin →
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    Not in pipeline  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi all, thank you for contributing to idea here. While our Inventory team have reviewed the idea for custom / tiered price lists in Xero, we want to be open that we do not have development planned for enabling more extensive Inventory management like this.

    There are many Inventory apps that connect with Xero and offer these types of services and more - You can explore these on Xero App store. To be transparent we will update the status to not planned - If there is any change to this we will share with you here.

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    Bare Wine Limited commented  · 

    Introduce a more advanced customer group + pricing group system, where pricing rules are automatically applied based on the customer type and synced across integrated POS/sales platforms.

    Current challenge:
    Many businesses (like distributors, and hospitality suppliers ) manage multiple pricing tiers:
    - Retail customers
    - Wholesale clients
    - Online

    At the moment, Xero allows basic customer grouping, but lacks the ability to:
    - Apply dynamic pricing rules per customer group
    - Maintain consistent pricing across POS and invoicing systems
    - Avoid manual overrides and external spreadsheets

    Proposed solution:
    - Assign customers to groups (e.g. Retail, Wholesale, Trade)
    - Link each group to a pricing structure, such as:
    - % discounts
    - Fixed price lists
    - Volume or case-based pricing
    - Sync these pricing rules with integrated platforms such as Lightspeed Retail or Shopify

    Benefits:
    - Consistent pricing across all sales channels
    - Reduced manual work and pricing errors
    - Better margin control
    - Stronger support for businesses operating hybrid retail/wholesale models

    Use case example:
    A product can automatically have:
    - Retail price for walk-in customers
    - Discounted price for wholesale accounts
    - Specific pricing for B2B clients

    All without manual intervention.

    I believe this would be a valuable addition for many growing businesses using Xero as their core system.

    Thanks for considering!

    Bare Wine Limited supported this idea  ·