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  1. 2 votes

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    Caiwen Fowler shared this idea  · 
  2. 445 votes

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    Thanks for all your feedback here, everyone. The way you add description only lines in new invoicing is a little different to classic and we wanted to explain in hopes it'll help with how you're using new invoicing. 
    When entering a description only line, you can enter text in the description field of the line. If you add detail to any other field the line will be treated as a 'financial' line and you will need to include Qty, Unit price, Account and Tax rate.
    When an inventory item is added this uses the item code field and the line is treated as 'financial', so it's not possible to use inventory items as description only lines in new invoicing atm.
    We appreciate this is how many of you here have been making use of inventory and our product team are closely monitoring the feedback we're getting on this. Though we don't…

    Caiwen Fowler supported this idea  · 
  3. 207 votes

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    Hi team, while we don't have immediate plans to change the placement of buttons on new invoicing we're interested in staying close to this feedback and I'll move the idea to Under review for the time being. We'll return to confirm any outcomes. 

    Caiwen Fowler supported this idea  · 
  4. 782 votes

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    Hi team, now in 2025 and many here will have received our recent communication leading up to the retirement of classic invoicing on 27 Feb this year. 

    We’re continuing to work hard on delivering more features within new invoicing that’ll help most in your workflow. 

    Thanks for staying engaged with us on changes that’ll help you through the idea here.

    To give an update on recent deliveries that positively impact some of you that have shared on the idea here. Late last year we released improvements to the issue and due date fields so you can now use all the date entry shortcuts that were available in classic, and we made it simpler to access the date picker. We also updated the Files attachment modal so you can now drag & drop files anywhere on the page, and when you use tracked inventory you can see the number of items…

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    Caiwen Fowler commented  · 

    Agreed!

    There are too many clicks to do the simplest things.

    1. I want to change a due date on an invoice, now I need to click twice instead of once to "choose date"
    2. I can't simply drop a file on the window to attach it, now I need to click on files first, thus also needing two steps instead of one
    3. can we upload files BEFORE selecting a client, why does it have to be afterwards? this also leads to more clicking between programs
    4. the billable expenses tab - in order to "add as separate items", this also needs two clicks now instead of one. There's plenty of room on the pop-up window to have them as two separate buttons. I use this function a lot and that is going to get really annoying!
    5. approve and save are now needing me to scroll up the top after completing my invoice, thus not flowing nicely. I used to be able to finish my invoicing then just select approve without having to move the screen, making the overall flow of work smoother and therefore quicker

    I really hope these features don't transfer across to the billing section if that ever gets changed too. This will make everything I enter take twice as long and be increasingly frustrating!

    I'm not one to complain, I usually go with the flow; but the fact that I've spent the time writing this means that I'm extremely annoyed by the above changes and the flow of work has well and truly been interrupted for me and I'm not happy about that.

    Caiwen Fowler supported this idea  ·