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787 votes
Hi community, first off thank you for the continued interest and feedback surrounding this idea. We’re continuing to build on the bank reconciliation experience in Xero and recognise the ways this feature will help improve the efficiency, flexibility and transparency of transactions in your business. Our team have done a lot of exploration into being able to surface and match Credit Notes when reconciling your bank account in Xero, and this is now in development.
We’ll shift the idea here into ‘Working on it’ and continue to update as there’s more detail of this to share.
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Tim Miller
supported this idea
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855 votes
Hi everyone, our product teams are continuously reviewing and reprioritising their roadmaps for future work and although we don’t have any plans to change the credit application process this year, this is something we will investigate more closely in 2026.
As we begin to explore work for enabling credit notes in the bill payments flow, we’ll reach out for input to help us shape the design and approach so we cater for the widest possible requirements. Thank you all, and we’ll be back to share when exploration starts.
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commented
The lack of this basic functionality is beyond time consuming and aggravating. One of many things that makes it seem like Xero doesn't care about its customers, or about improving its product, and makes me consider moving to a different platform which would be no minor undertaking for us.
Tim Miller
supported this idea
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PLEASE Xero, show that you actually care about your customers' needs and care about having a functional product and implement this extremely basic functionality!