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'Xero HQ | Merge client - Expand pop up' has been merged into this idea

2 results found

  1. Dashboard - Ability to view NET figures

    1 vote

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    submitted  ·  0 comments  ·  Users & setup » Navigation  ·  Admin →
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    Dee McCarthy shared this idea  · 

  2. Invoice - Ability to have recall/undo sent invoices

    74 votes

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    26 comments  ·  Invoices & quotes » Invoicing  ·  Admin →
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    Not in pipeline  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi team, we totally get that mistakes happen, and the ability to recall an invoice sent in error would be handy. Hearing how this affects your workflow gives us important context as we review the idea.

    At this point, this idea isn’t on our roadmap. Part of the reason is technical: implementing a true recall feature would require extensive work. Once an email leaves Xero, it travels through external email servers outside of our control. Most email providers don’t allow messages to be retracted after delivery, so reliably recalling an invoice isn’t possible in the same way it’d be within an internal system.

    We’ll be sure to update this thread if anything changes.

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    Dee McCarthy commented  · 

    Agree. It would be much less messy to be able to recall rather than having to send an updated/amended version.

    Dee McCarthy supported this idea  ·