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  1. 353 votes

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    Hi everyone, we appreciate all your feedback on how we could evolve roles for customers using Xero. As you can see through the ideas on the platform, there are a wide range of combinations of permissions our customers want to see us build. As user roles impact all areas of the product, there are many considerations we must factor in when assessing how to solve for majority of our customers needs.
    We’re beginning to conduct research on the current landscape and how we might approach some of the most predominant needs in roles for our customers. Front footing this, the discovery of this work will be long winded and there will be multiple phases of research and forms of engagement with users that’ll help shape the path ahead in this space.
    We’d like to invite you, our community to be part of this research and discovery. This may involve interviews…

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    Alex Simpson commented  · 

    The access and permissions in Quickbooks looks amazing. I am surprised to see Xero so far behind their competitors.

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    Alex Simpson commented  · 

    I agree that access options are terrible..... I want a member of staff to alter invoice reminder templates...... I then have to give them access to all our banking transactions, P&L, Balance Sheet..... that is ridiculous!

    Alex Simpson supported this idea  ·