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  1. MFA | Remove requirement to use

    13 votes

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    11 comments  ·  For small businesses » Settings & user roles  ·  Admin →
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    Not in pipeline  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi everyone, we appreciate your feedback about multi-factor authentication, and this has been shared with our teams internally. Security and protecting your data is highly important to us and we want to be upfront that we don't have any plans for removing the requirements for logging into Xero with multi-factor authentication.

    That said, we're continuing to improve the experience and offering more ways to verify your identity when logging into Xero.

    Darcy Holts supported this idea  · 
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    Darcy Holts commented  · 

    I am not married to this accounting software. I liked it, but with MFA, it's cumbersome, annoying and frustrating. Link it to my phone number, send me a text like every other banking institute. I am not sure why an accounting software with read only capabilities to my bank account would need a higher form of security than my bank! This has to be changed. Otherwise you're losing this customer. Yes, it's that much of a PITA.