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  1. Invoicing - Ability to turn off auto suggestions

    24 votes

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    submitted  ·  12 comments  ·  For small businesses » Business features  ·  Admin →
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    Sammy Cullam commented  · 

    I have been sending copious screen shots of incorrect account codes suggested by Xero for months and months and months without any positive feedback on what Xero intends to do to fix the mess. When I finally spoke to an "Expert", he suggested Xero had no intention of doing anything about it and was sorry that in my case it didn't seem to be working to my satisfaction. WHAT A JOKE!!
    In my situation, Xero gets it wrong 90% of the time. Auto pre-fill is a useless function and it is high time we have the ability to turn it off.

    Sammy Cullam supported this idea  · 

  2. Invoicing - Make the History & Notes the same as in Classic Invoicing

    749 votes

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    167 comments  ·  For small businesses » Business features  ·  Admin →
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    In development  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi everyone, as another step toward improving history of new invoicing you'll find you'll now see an entry when an invoice is sent, and the email address it has been sent to. 

    We appreciate this is something we've heard a fair amount of feedback on and we hope helps in your journey to using new invoicing. 

    We still have more enhancements on the way for history and I'll be back again when more updates land. 

    Sammy Cullam supported this idea  · 

  3. Ability to switch Xero feature off for invoice/billing - prefilling account code

    3 votes

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    2 comments  ·  For accountants & bookkeepers  ·  Admin →
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    submitted  ·  AdminEthan M (Admin, Xero) responded

    Hey Lyn, thanks for suggesting this idea!


    Xero will use your defaults accounts for a supplier or the inventory item to assign a pre-selected account code to the bill you've created. You can read a bit more about that here.


    Just to clarify, is this the feature you're referring to? If so, it's possible to disable this by not entering in defaults for the items or contacts in question 😊

    Sammy Cullam supported this idea  · 
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    Sammy Cullam commented  · 

    Xero algorithms (AI) does not work. Auto filling of account code is completely random and nothing to do with the expense.

    Yesterday I entered a bill for Regrowth control from a regular supplier, Xero allocated the expense to cattle purchases.

    This happens on a daily basis way way too frequently.The feature is a real hindrance. It is a recipe for a lot of mistakes. I have been bitten many times. If I have to manually check the allocation, I may as well enter it.

    Until you can get this feature to work as it should, can you enable this feature to be turned off so I have to manually select the correct code? This would be a big help.

    Sammy