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4 results found
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195 votes
Hi community, thanks for on-going engagements with us about how you use the Xero network in this idea. As our team continue work on new invoicing, development for building the Xero Network within new invoicing is now underway, and we'll keep you updated of further news of this, here.
In the meantime, if you've set up Xero network for your contacts you can continue to send these through the Invoices awaiting payments list. As mentioned in my last updated we still strongly recommend exploring eInvoicing as a solution.
An error occurred while saving the comment An error occurred while saving the comment 
Sammy Cullam
commented
I am at a total loss as to why Classic invoicing will be retired before the Xero to Xero feature has been included. It is ridiculous. I am still using Classic Invoicing. To send Xero to Xero invoices through payment lists is an incredible time wasting seven steps instead of one in Classic invoices. E-Invoicing does not even come close to Xero to Xero.
If that worked for inter-related companies, we would all be using it for goodness sake.
Come on team. This is so frustrating from a user point of view. We pay for the service don't we? And you have seen fit to introduce a New Invoicing without an existing significant key feature, a feature that swayed many to change to Xero..I see somone has migrated to Sage. I might have a look at that as well.
An error occurred while saving the comment Sammy Cullam
commented
There are only 30 days or so till Xero is retiring classic invoicing. I have been pursuing the ridiculous decision to discontinue Xero to Xero function since July without a single positive response. 4 months of just being fobbed off with ..... "Our Product Team are considering customer feedback". I sincerely feel "Product team" need to be answerable and accountable. How are they getting away with this???? Please consider extending retirement date until they have resolved the issue contiuing the brilliant Xero to Xero function.
Sammy CullamSammy Cullam
supported this idea
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An error occurred while saving the comment Sammy Cullam
commented
Why is Xero retiring Classic invoicing.?
Like Chantelle and many others, we use the Classic Invoicing version on Xero to send Invoices to our inter-companies and clients who are also registered with Xero. We could not operate without it. It is one of the keu features that encouraged our transition to Xero.
I had a trial of the New Invoicing, it is clunky, way way slower and lacks functionality and streamline capabilities of Classic Invoicing.
Einvoicing does not replace Xero to Xero invoicing.
It is not user friendly, which, in my opinion, we have all switched to Xero.I would suggest that until you Xero can incorporate Xero to Xero invoicing feature and clean up the whole look and placement of function tabs, you seriously consider deferring the retirement date of Classic Invoicing.
ALSO
We are now paying higher fees. Xero algorithms (AI) are severely lacking.
Is Xero addressing the problem. It is just getting worse and worse.Today, for example. I entered a bill from a regular supplier for Regrowth Control. Xero allocated the expense to Cattle purchases. This happens every single day on a way too regular basis.
And Just reiterating:
I would suggest that until you Xero can incorporate Xero to Xero invoicing feature and clean up the whole look and placement of function tabs, you seriously consider deferring the retirement date of Classic Invoicing.I welcome comment and feed back
Sammy
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717 votes
Hi everyone, as another step toward improving history of new invoicing you'll find you'll now see an entry when an invoice is sent, and the email address it has been sent to.
We appreciate this is something we've heard a fair amount of feedback on and we hope helps in your journey to using new invoicing.
We still have more enhancements on the way for history and I'll be back again when more updates land.
Sammy Cullam
supported this idea
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865 votes
Hi community, we value there are many different aspects within new invoicing where our invoicing users can see small changes to flows and actions could make a big difference to your workflow and experience.
I can assure you we’re engaged, we’re listening and we’re taking all your feedback into consideration as we keep building on new invoicing.
While we’ll continue to keep you updated on specific releases that relate to things that’ve been mentioned in this idea, our teams have also begun some research to get a deepened sense of our invoicing users for future improvements. We’d like to connect with you all in this idea, and invite you to share further feedback through our survey. Your insights will be invaluable to the team as they continue to plan and prioritise in this space.
Sammy Cullam
supported this idea
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An error occurred while saving the comment Sammy Cullam
commented
I couldn't agree more with all the complaints about new invoicing. A dogs breakfast someone called it. A very good description.
It could not be worse if you tried.
Slow, clunky, fragmented, Xero to Xero invoicing not available (What are you thinking??) click click click, too many clicks, too many tabs. I tried it and hated it.
Classic invoicing works beautifully so why fix something that is not broken and everybody likes. You say clasic invoicing has been available alonside new invoicing for a long time. Plenty of time you to get new invoicing to work. Yet still it is clearly not functioning anywhere near satisfactorily.
If classic invoicing is old platform, please, please can't you just put the same invoicing on a new platform. But leave it the same.
Thank goodness you have realised the necessity to defer the classic invoicing retirement.
I would hope that before new invoicing is forced on users, there is a huge effort to mirror the classic invoicing features and if not, the deadlineis extended again until you get it right.Sammy
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3 votes
Hey Lyn, thanks for suggesting this idea!
Xero will use your defaults accounts for a supplier or the inventory item to assign a pre-selected account code to the bill you've created. You can read a bit more about that here.
Just to clarify, is this the feature you're referring to? If so, it's possible to disable this by not entering in defaults for the items or contacts in question 😊
Sammy Cullam
supported this idea
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An error occurred while saving the comment Sammy Cullam
commented
Xero algorithms (AI) does not work. Auto filling of account code is completely random and nothing to do with the expense.
Yesterday I entered a bill for Regrowth control from a regular supplier, Xero allocated the expense to cattle purchases.
This happens on a daily basis way way too frequently.The feature is a real hindrance. It is a recipe for a lot of mistakes. I have been bitten many times. If I have to manually check the allocation, I may as well enter it.
Until you can get this feature to work as it should, can you enable this feature to be turned off so I have to manually select the correct code? This would be a big help.
Sammy
NEW INVOICING:
WHAT A MESS
1. If you have to amend and account code (which XERO got WRONG in the first place), if a payment has been made, you have to firstly remove the payment, then edit the invoice then update then go in to reconciliations and re-apply the payment. If the payment was in a batch, you have to re apply payments for the whole batch.
If the re-coding does not affect the gst status you should NOT have to undo the payment.You certainly didn't have to in classic invoicing. Try it. It is a huge waste of time, totally unnecessary, very frustrating and annoying.
2. When entering a Contact, the "Create new contact" option should be at the bottom of the list. You are much more likely to use an existing contact than create a new one. The same applies to inventory. Take the "Create New" to the bottom of the lists.
3. Approve an Invoice. You have to hit the drop down menu to APPROVE an invoice. "Approve and email" is the default. It is handy to be able to Preview/Print an invoice before sending on. To do this you have to Approve. To Approve you have to use the drop down menu. MORE TIME. MORE CLICKS.
4. How are they going with Xero to Xero invoicing? We all know how long that now takes. We are a week off the end of March and still no news.
The best solution to the debacle we are trying to use at the moment is just admit you have a long way to go and bring back Classic Invoicing until you have New Invoicing working.
I look forward to a straight down the line response. Please, we don't need politican type answers. Give us some credit. I am so sick of this