Settings and activity
3 results found
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100 votes
Hi everyone, we thoroughly appreciate all the feedback we've heard from our customers on their use of the Xero network and the importance this is for helping you move efficiently when using new invoicing. Where possible we highly encourage setting up and using eInvoicing as a solution which is wider reaching than just those businesses on Xero, and has more functionality.
In it's current state you can continue to send invoices using the Xero Network from the Awaiting payments list. That said, we've been listening closely and our product team are now considering development to incorporate sending invoices from Xero to Xero within new invoicing, as well as developing on this feature to enable attachments to be included when sending. We'll shift the idea to Under review for now and I'll share as there is more progression of this to update you on.
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Sammy Cullam
supported this idea
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An error occurred while saving the comment Sammy Cullam
commented
Why is Xero retiring Classic invoicing.?
Like Chantelle and many others, we use the Classic Invoicing version on Xero to send Invoices to our inter-companies and clients who are also registered with Xero. We could not operate without it. It is one of the keu features that encouraged our transition to Xero.
I had a trial of the New Invoicing, it is clunky, way way slower and lacks functionality and streamline capabilities of Classic Invoicing.
Einvoicing does not replace Xero to Xero invoicing.
It is not user friendly, which, in my opinion, we have all switched to Xero.I would suggest that until you Xero can incorporate Xero to Xero invoicing feature and clean up the whole look and placement of function tabs, you seriously consider deferring the retirement date of Classic Invoicing.
ALSO
We are now paying higher fees. Xero algorithms (AI) are severely lacking.
Is Xero addressing the problem. It is just getting worse and worse.Today, for example. I entered a bill from a regular supplier for Regrowth Control. Xero allocated the expense to Cattle purchases. This happens every single day on a way too regular basis.
And Just reiterating:
I would suggest that until you Xero can incorporate Xero to Xero invoicing feature and clean up the whole look and placement of function tabs, you seriously consider deferring the retirement date of Classic Invoicing.I welcome comment and feed back
Sammy
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710 votes
Hi everyone, some time on since my last update I wanted to give you more of an idea of the work we have going on to help reduce the number of steps and actions in new invoicing. Along with the changes mentioned in my last update, we've since released a change to the view of an invoice to shift details back into their own columns (similar to classic), while a small change we know it's improved visibility for some of our customers.
We also have other work in development atm that’ll further help here like a new line item grid when editing your invoice - wrapped up in this we’ll be introducing changes you’ve been asking for like the ability to create a new tracking option or account code without having to navigate away from the invoice, we’re increasing the number of items that you can view from the drop…
Sammy Cullam
supported this idea
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An error occurred while saving the comment Sammy Cullam
commented
I couldn't agree more with all the complaints about new invoicing. A dogs breakfast someone called it. A very good description.
It could not be worse if you tried.
Slow, clunky, fragmented, Xero to Xero invoicing not available (What are you thinking??) click click click, too many clicks, too many tabs. I tried it and hated it.
Classic invoicing works beautifully so why fix something that is not broken and everybody likes. You say clasic invoicing has been available alonside new invoicing for a long time. Plenty of time you to get new invoicing to work. Yet still it is clearly not functioning anywhere near satisfactorily.
If classic invoicing is old platform, please, please can't you just put the same invoicing on a new platform. But leave it the same.
Thank goodness you have realised the necessity to defer the classic invoicing retirement.
I would hope that before new invoicing is forced on users, there is a huge effort to mirror the classic invoicing features and if not, the deadlineis extended again until you get it right.Sammy
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2 votes
Hey Lyn, thanks for suggesting this idea!
Xero will use your defaults accounts for a supplier or the inventory item to assign a pre-selected account code to the bill you've created. You can read a bit more about that here.
Just to clarify, is this the feature you're referring to? If so, it's possible to disable this by not entering in defaults for the items or contacts in question 😊
Sammy Cullam
supported this idea
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An error occurred while saving the comment Sammy Cullam
commented
Xero algorithms (AI) does not work. Auto filling of account code is completely random and nothing to do with the expense.
Yesterday I entered a bill for Regrowth control from a regular supplier, Xero allocated the expense to cattle purchases.
This happens on a daily basis way way too frequently.The feature is a real hindrance. It is a recipe for a lot of mistakes. I have been bitten many times. If I have to manually check the allocation, I may as well enter it.
Until you can get this feature to work as it should, can you enable this feature to be turned off so I have to manually select the correct code? This would be a big help.
Sammy
There are only 30 days or so till Xero is retiring classic invoicing. I have been pursuing the ridiculous decision to discontinue Xero to Xero function since July without a single positive response. 4 months of just being fobbed off with ..... "Our Product Team are considering customer feedback". I sincerely feel "Product team" need to be answerable and accountable. How are they getting away with this???? Please consider extending retirement date until they have resolved the issue contiuing the brilliant Xero to Xero function.
Sammy Cullam