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  1. 540 votes

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    Hi team, thank you to those that engaged our team through the research of the new invoicing layout. With help and input from you all we have released improvements to the layout of new invoicing that involves shifting the placement of some fields and buttons which has also helped to reduce white space and condense the view.
    Hearing about the differing flows and how many customers enter data when invoicing has helped inform where fields and buttons are now placed, and in many cases helps speed up the entry of your invoicing data.
    We’re continuing to explore improvements such as default options, keyboard entry of fields and pathways when adding additional options within the invoicing grid (such as Tracking, or Accounts), and we have individual ideas for these elements that we’d encourage you to join and support, which I’ve listed below.

    Sammy Cullam supported this idea  · 
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    Sammy Cullam commented  · 

    I couldn't agree more with all the complaints about new invoicing. A dogs breakfast someone called it. A very good description.
    It could not be worse if you tried.
    Slow, clunky, fragmented, Xero to Xero invoicing not available (What are you thinking??) click click click, too many clicks, too many tabs. I tried it and hated it.
    Classic invoicing works beautifully so why fix something that is not broken and everybody likes. You say clasic invoicing has been available alonside new invoicing for a long time. Plenty of time you to get new invoicing to work. Yet still it is clearly not functioning anywhere near satisfactorily.
    If classic invoicing is old platform, please, please can't you just put the same invoicing on a new platform. But leave it the same.
    Thank goodness you have realised the necessity to defer the classic invoicing retirement.
    I would hope that before new invoicing is forced on users, there is a huge effort to mirror the classic invoicing features and if not, the deadlineis extended again until you get it right.

    Sammy

  2. 2 votes

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    Hey Lyn, thanks for suggesting this idea!


    Xero will use your defaults accounts for a supplier or the inventory item to assign a pre-selected account code to the bill you've created. You can read a bit more about that here.


    Just to clarify, is this the feature you're referring to? If so, it's possible to disable this by not entering in defaults for the items or contacts in question 😊

    Sammy Cullam supported this idea  · 
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    Sammy Cullam commented  · 

    Xero algorithms (AI) does not work. Auto filling of account code is completely random and nothing to do with the expense.

    Yesterday I entered a bill for Regrowth control from a regular supplier, Xero allocated the expense to cattle purchases.

    This happens on a daily basis way way too frequently.The feature is a real hindrance. It is a recipe for a lot of mistakes. I have been bitten many times. If I have to manually check the allocation, I may as well enter it.

    Until you can get this feature to work as it should, can you enable this feature to be turned off so I have to manually select the correct code? This would be a big help.

    Sammy