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  1. Invoice - Ability to add BCC field when sending invoices

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    22 comments  ·  For small businesses » Business features  ·  Admin →
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    working on it  ·  AdminKelly Munro (Community Manager, Xero) responded

    Moving along with the project, our team are now in the process of developing a new send modal that'll enable you to cc and Bcc when using the new invoicing experience. 😊

    We're not too far off with this work and I'll continue to keep you updated on news for this, here! 

    Tony Engeham supported this idea  · 
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    Tony Engeham commented  · 

    Having multiple "To" addressees is not the same as having "CC". The "To" field contains the person, or persons, who are to action the email.

    The "CC" field (carbon copy) indicates who should be aware that the email has been sent but are not expected to take action or reply to the email. Adding a "CC" recipient to an email may often be used as a mechanism to escalate the urgency of an email.

    The "BCC" field (blind carbon copy) sends copies of the email without the other recipients of the email being aware. Often used for privacy reasons or to hide contact details, internal mailing lists and automated systems (we use this facility to archive the data to knowledge bases).

    Email software will normally display the "to", "cc" and "bcc" fields differently.

    The fields are sent differently over the Simple Mail Transfer Protocol (SMTP).

    So telling your customers that you don't need "cc" because you can have multiple "to" recipients just demonstrates Xero's ignorance and the requirements of their customers.