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  1. Xero Support - Support chat feature

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    13 comments  ·  For small businesses » Subscription & support  ·  Admin →
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    working on it  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi everyone, we wanted to let you know about a new update to the navigation help menu that's in the process of rolling out in Xero. 

    We're introducing an AI generated answer field to the content search results in the existing help box within Xero blue, HQ and Xero Me. When you search or ask a question in this box you'll receive an AI generated answer based on Xero Central support content that's displayed above the regular search results.

    Introducing generative AI to our navigation help menu will help to improve the results returned by the search function, saving you time especially if you're just getting started in Xero, or doing a task you don't do often.

    We aim to have this to all users over the next week, and I'll round back to confirm when available to 100%.

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    Amit Chandel commented  · 

    I am accountant for Dr Jerry Abraham (DR. JERRY P. ABRAHAM, MD MPH CMQ, PC’s Xero account) he is inviting me but is unable to do so. Please reach out to me at 714-420-5834. till 1PM Pacific today. His email:abraham.jerry@gmail.com. My client is trying to invite me but he is getting error.