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  1. 68 votes

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    We appreciate the interest in more customisation when sending documents from Xero, everyone. Currently in the space of new invoicing we have recently released a new send modal that enables the use of rich text formatting, and allows you to cc and Bcc emails.

    Currently this is limited to send of invoices with new invoicing only, however over time we will look at expanding this to other areas of Xero that you can send from. I'll keep you updated of any further enhancements surrounding this, here.

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    Nadea Nell commented  · 

    Any feedback on this - it is crucial for us to be able to have rich text when we email Quotes.

    Also, we fail to understand why, when we email invoices rich text is possible, but not when emailing quotes. This leads us to believe that a solution should be an easy "fix".

    Your response will be highly appreciated.

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    Nadea Nell commented  · 

    This is critical if XERO wants to stay in the game!

    Nadea Nell supported this idea  · 
  2. 265 votes

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    Hi community, thanks for continuing to share how much time this workflow can take.

    Right now, we're building an agent that'll sit within JAX and help you get paid without the need to manually chase your customers, which may help address some of the need for more efficient follow-up and statement management.

    Initially, you won’t be able to turn this on for an entire contact group at once. You'll be able to enable it for each individual contact within a group, and JAX will do the handy work of designing a personalised plan to follow up with each one. For some this may be a consolidated statement.

    We recognise this doesn't cover every part of the original idea here, including sending statements to a whole contact group in one action. We’ll keep these gaps in consideration for future improvements and will share another update once the JAX agent is…

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    Nadea Nell commented  · 

    Come on Xero - get with the program. This is a critical function to grow any business (including Xero)!

    Nadea Nell supported this idea  · 
  3. 1,290 votes

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    Hi everyone, thank you for continuing to share how important it is to clearly identify bills that need attention before they’re paid. We understand the impact this has on teams managing bills and avoiding payments being made before a query is resolved.

    While a user control flagging mechanism is not directly in the pipeline yet, we want you to know that your feedback and the volume of support here is getting to the right places.

    Our product teams are continuing to consider this wider workflow (not just adding a standalone flag) as they plan and shape our direction for bills.

    We’re working towards making it easier to manage payments out of your business, with clearer ways to understand which bills need action as part of a more connected bills and payments experience.

    The new bills approval flow which we’re currently developing is an example of this - once available admins…

    Nadea Nell supported this idea  ·