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  1. Notification | Xero Tax (AU) - Email when a return goes to Error tab

    118 votes

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    15 comments  ·  Practice tools  ·  Admin →
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    In discovery  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi everyone, thanks for your valuable feedback and engagement with this idea. We're aware of the importance of real-time error notifications for an efficient workflow.

    While we can' make any commitments at this stage this is something our product teams have lined up for exploration a little later this year and we'll be sure to keep you looped in on any progress here.

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    Reza Adji commented  · 

    I truly supported this improvement to Xero Tax. I cannot imagine if the tax agent, especially with large numbers of clients has to regularly log in to Xero Tax just monitor if there is any error submission rejected by ATO. My other firm uses Handi Tax from Handisoft and will not let the submission if there is error identified during the submission, I had recently have issue with tax return submitted in Dec and only found out that it is not successfully lodge last Friday. No notification from both Xero and ATO that it was not successful due to error in occupation code. So frustrating. Handitax definitely stops this when occupation code is not valid everytime, unlike Xero