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  1. XPM - Add multiple email addresses for client

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    25 comments  ·  For accountants & bookkeepers » Xero Practice Manager  ·  Admin →
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    submitted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Thanks for your involvement and sharing your interest in adding multiple email addresses for a client in Practice Manager with us here.

    This idea has been reviewed by our product team however with other priorities right now we don't have immediate plans for developing this capability. If there's any movement or news we'll definitely share with you all, here.

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    Inzi Pethiyagoda commented  · 

    XPM - Multiple emails separated by ; in the primary contact's email field to be enabled.

    Many firms use ATOmate to handle ATO correspondence and some clients prefer correspondence to be forwarded to multiple email addresses. Only Xero has disabled this and other software providers allow for this. If multiple email addresses can be reported under primary contact or Xero changes the interface with ATOmate to allow all email addresses (all contacts) to come down to ATOmate this will be resolved.
    Please see email chain from ATOmate.

    Inzi Pethiyagoda supported this idea  ·