Skip to content
← Share and support customer ideas for Xero

Settings and activity

1 result found

  1. Email Settings - Ability to have separate reply-to email address

    324 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    78 comments  ·  For small businesses » Settings & user roles  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    submitted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi everyone, we thoroughly appreciate your input and letting us know your appetite for being able to set the Reply to address for your Xero organisation, here in the idea. As many will have seen with new invoicing, our team have begun testing and making small change to the send experience. While we've been able to make these changes when developing other areas of Xero, we want to be upfront that we don't have a timeframe of when we'll upgrade the email settings page just yet, but this is something we will get to in time - when we do our team will also review the Reply to address options as part of this. So, though there is no movement to share on this just yet please know we will let you know here as soon as there is.

    Deborah Howell supported this idea  · 
    An error occurred while saving the comment
    Deborah Howell commented  · 

    Online acceptance/decline/comments/questions of quote, notifies ONLY the person who created the quote - not the person who sent it, or the "reply to" email set up in Email Settings.

    Everyone in our office needs to see this information when client interacts online so anyone in the team can action it. As it is everyone else is in the dark & it's causing big problems.