Email Settings - Ability to have separate reply-to email address
Ability to have separate ‘Reply-to’ email addresses within the same Xero organisation.
Purpose: Users can easily change the email address that they’d like to use when sending email from Xero, rather than having to go through settings to change it.
Xero Community Team
shared this idea
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Nadia Gallen
commented
Would love this feature. I have a few business names under the same organisation and it's annoying that I can't select which one it comes from, even though I can change the reply to email address.
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shannon king
commented
its annoying that it only allows a default for the entire organisation.
I have someone that does sales ledger (requires direct emails back) and I do purchase ledger from a different email which isn't the named one I use for everything else accounts related so being able to select the one assigned to invoices and one to bills would be a start.
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Rain Brooks
commented
Absolutely agree, the ability to assign different email addresses to each invoice template would be a sensible and practical option for this issue. This problem is very frustrating and could be easily resolved.
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Andrew St.Hilaire
commented
I have a couple of user accounts set up specifically so I can log in and send an invoice from that account so it comes from a specific email address. It is an absurd workaround, and we should be able to select which email address the invoice will be sent from. Moreover we could assign a default email address to a specific invoice template to streamline the process.