Settings and activity
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1,107 votes
Hi community, we understand your needs in this feature and want to assure you were taking on board all your feedback.
As many of you accustom to this idea will know, multiple addresses requires a complex solution. It's been something we’ve been moving towards for some time and we’ve done a lot of back end work that will allow us to bring it to you in the future.
We have 12 different products within Xero that rely on contact data, as well as many of our app partners. This means that contacts need to seamlessly flow across technology, products and all connections on Xero. And that’s exactly what we’ve been working on.
One of the reasons we announced the retirement of classic invoicing is because many of the features being asked for, just can’t be brought into classic invoicing. The old technology has too many technology limitations to enable this.…
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maria Christodoulou
supported this idea
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323 votes
Hi everyone, we thoroughly appreciate your input and letting us know your appetite for being able to set the Reply to address for your Xero organisation, here in the idea. As many will have seen with new invoicing, our team have begun testing and making small change to the send experience. While we've been able to make these changes when developing other areas of Xero, we want to be upfront that we don't have a timeframe of when we'll upgrade the email settings page just yet, but this is something we will get to in time - when we do our team will also review the Reply to address options as part of this. So, though there is no movement to share on this just yet please know we will let you know here as soon as there is.
An error occurred while saving the comment maria Christodoulou
commented
This simple flaw in Xero is seriously hampering our business.
An error occurred while saving the comment maria Christodoulou
commented
Xero this issue is causing major problems in the running of our company and is coming across as extremely unprofessional on our part.
If this isn't addressed in the near future we will have to look at another accounting software company that understands larger businesses' needs.An error occurred while saving the comment maria Christodoulou
commented
Yes, we have the same issue, we would like all invoices to be sent from our invoices@ email address, rather than from the user's email address.
Also, it would also be far easier if the contact list could have a separate email address for each dept. so that ie. invoices could just be sent to acounts@ rather than to all the employees. It takes time and memory to delete each email address every time.maria Christodoulou
supported this idea
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7 votesmaria Christodoulou
shared this idea
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176 votes
Hi everyone, while we don't have a direct report for this, some changes we've made to History & Notes in Xero will help in achieving what you're in need of here.
You can run the History & Notes, filtering by Type = Contact and typing 'Bank account number' in the Search to just view results for this action.
If needed you'll be able to export your results to PDF or Excel.
Though the contact name doesn't show on screen, you can right click on the Contact in the report to open the contact's record in a new browser tab, that allows you to inspect details without navigating away from your History & Notes results.
maria Christodoulou
supported this idea
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480 votes
Hi everyone, appreciate there are more regions users would like to see us adopt solutions for and we'll keep you in the know of any progress, here.
In the UK, we have some updates with the bill payments method with Crezco. You now have more control of your cashflows with the ability to schedule bills to be paid at a future date using direct bank transfer. This'll help avoid potential bank charges for same day transactions, and missing due dates. Along with this you'll also be able to stay up to date with your payments with real-time payment status in Xero. Meaning you don't have to log into your bank to check the status of each bill payment. With an overview of all payments made using direct bank transfer, you have an accurate record of which suppliers have been paid, and when.
maria Christodoulou
supported this idea
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I cannot believe this wasn't set up initially! Such an obvious business necessity🤯