Settings and activity
6 results found
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431 votes
Hi everyone, we appreciate all your feedback on how we could evolve roles for customers using Xero. As you can see through the ideas on the platform, there are a wide range of combinations of permissions our customers want to see us build. As user roles impact all areas of the product, there are many considerations we must factor in when assessing how to solve for majority of our customers needs.
We’re beginning to conduct research on the current landscape and how we might approach some of the most predominant needs in roles for our customers. Front footing this, the discovery of this work will be long winded and there will be multiple phases of research and forms of engagement with users that’ll help shape the path ahead in this space.
We’d like to invite you, our community to be part of this research and discovery. This may involve interviews…
maria Christodoulou
supported this idea
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353 votes
Hi everyone, we thoroughly appreciate your input and letting us know your appetite for being able to set the Reply to address for your Xero organisation, here in the idea. As many will have seen with new invoicing, our team have begun testing and making small change to the send experience. While we've been able to make these changes when developing other areas of Xero, we want to be upfront that we don't have a timeframe of when we'll upgrade the email settings page just yet, but this is something we will get to in time - when we do our team will also review the Reply to address options as part of this. So, though there is no movement to share on this just yet please know we will let you know here as soon as there is.
An error occurred while saving the comment An error occurred while saving the comment maria Christodoulou
commented
This simple flaw in Xero is seriously hampering our business.
An error occurred while saving the comment maria Christodoulou
commented
Xero this issue is causing major problems in the running of our company and is coming across as extremely unprofessional on our part.
If this isn't addressed in the near future we will have to look at another accounting software company that understands larger businesses' needs.An error occurred while saving the comment maria Christodoulou
commented
Yes, we have the same issue, we would like all invoices to be sent from our invoices@ email address, rather than from the user's email address.
Also, it would also be far easier if the contact list could have a separate email address for each dept. so that ie. invoices could just be sent to acounts@ rather than to all the employees. It takes time and memory to delete each email address every time.maria Christodoulou
supported this idea
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1,279 votes
Thanks for your continued engagement and valuable feedback on this long-standing idea, everyone. We've been carefully reviewing your comments and want to acknowledge the clear sentiment of frustration regarding the current limitations around managing multiple addresses for contacts, particularly for invoicing and delivery purposes, and that this is a critical feature to many of you.
We want to share an update on our progress here - We're pleased to confirm that the foundational work for handling multiple addresses has been completed within the Contacts area of Xero. This was a crucial first step. Building on this, now that all customers are on the new invoicing experience our product team has moved into the discovery phase for adding multiple addresses directly within invoicing. This means they are actively exploring the best way to implement this functionality to meet your needs effectively.
We appreciate your patience as we work through the complexities…
An error occurred while saving the comment maria Christodoulou
commented
I cannot believe this wasn't set up initially! Such an obvious business necessity🤯
maria Christodoulou
supported this idea
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9 votesmaria Christodoulou
shared this idea
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180 votes
Hi everyone, while we don't have a direct report for this, some changes we've made to History & Notes in Xero will help in achieving what you're in need of here.
You can run the History & Notes, filtering by Type = Contact and typing 'Bank account number' in the Search to just view results for this action.
If needed you'll be able to export your results to PDF or Excel.
Though the contact name doesn't show on screen, you can right click on the Contact in the report to open the contact's record in a new browser tab, that allows you to inspect details without navigating away from your History & Notes results.
maria Christodoulou
supported this idea
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508 votes
Hi team, we pleased to share that we've released some more features, enabling more users to pay suppliers without logging into your bank!
For our UK customers we've made paying overseas suppliers easier with international bill payments.
Using open banking, you can now securely send money to 180+ countries including Europe (EUR), America (USD) and Australia (AUD). So you don't have to juggle multiple platforms or hidden fees. Whether you're paying a single bill or multiple bills at once, authorise payments prepared by your team and easily track which suppliers have been paid.
We've also just launched bill payments in Xero for customers in the US, powered by BILL.
You can make simple, secure payments directly from Xero. You'll be able to authorize payments prepared by your team, and easily track which vendors have been paid. Plus, gain access to millions of vendors over the BILLTM network, and…
maria Christodoulou
supported this idea
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It is disappointing that such a basic and critical function is not viewed important enough for Xero. Clearly Xero has been set up for small one man band business and not large ones with more than one department! Had I have known this when Xero was recommended I would not have subscribed!! :(