Contacts - Allow multiple addresses for a single contact record
Ability to create and save multiple addresses for a single contact record
Purpose: Allow customers to map customer & supplier details against a single contact record
Hi everyone, wanting to update you all of the teams work here.
We're currently investigating work required for delivering the ability to create and save multiple addresses for a single contact within Xero.
As we confirm more detail around this we'll share with you all here.
Walter Oh ASFA commented
Sub account is something quickbook has and it works great for multiple retail locations under 1 parent HQ or 1 MNC with multiple departments.
It should be an easy implementation and hope Xero can do this asap!
Anna Mignanelli commented
Hi Kelly, Has there been any progress on this topic? I am currently converting from MYOB to Xero and this matter could potentially stop the change over.
Our Major customers have multiple sites we service as many as 30 different locations for one customer, they require details of each site on invoices for payment approval.
MYOB gives me this flexibility at this stage, this is a critically feature which a lot of businesses need!
Ryan Hastie commented
Can you please respond to the requests of users to have notifications for payments. When a payment is received an alert, ideally email, is sent to the user.
This seems to be a simply implementation, and users have been asking for many years.
Accounts Admin commented
Some of our customers have one central invoicing address with multiple delivery sites definitely a problem we have faced when using Xero
Andrew Monk commented
We sell to big corporates and universities. A big university has departments all over town and sometimes the country, but all with the same tax details. Currently, we must create a different account for each.
We also synchronise with Capsule CRM, which then means different customers for the same university or even the same person! This gets messy very quickly. Please allow multiple invoice addresses within one account.
Graham Young commented
I have clients with different delivery addresses, home, office, depot etc. At the moment, I have to go to the customer detail screen, change the delivery address, create the invoice and go back to the customer screen to enter the main address again. My old system allowed multiple delivery addresses from a dropdown box. This was a sensible solution.
Sue Pope commented
Essential, please get it sorted!
Carl Hutchinson commented
Hi Everyone, I also urgently need this feature building in as standard. I love Xero but my client is less than convinced due to this missing multiple delivery address feature. Hope it gets sorted soon !
Oscar Rodriguez commented
Each account should be able to have a child account under its parent. I have clients with many sites under one umbrella, making it challenging to enter each site as a new customer.
Andrew Nicholson commented
Ability to change the customer address on unique invoices (so not always the address of the contact)
Nikki Velinsky commented
As a compnay we supply services to property managers but they need the invoice to go directly to their landlords, to have to create multiple contacts for all the individual properties for the same client would be really complicated and would mean we don't have a proper history for the client as all invoices would be spread across multiple contacts.
Xero Community Team commented
Ability to add delivery address to quote/invoices.
Purpose: To save time from having to edit a contact to add a street address.