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  1. Contacts - Allow multiple addresses for a single contact record

    1,435 votes

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    504 comments  ·  Contacts & files » Contact  ·  Admin →
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    In development  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi everyone, we know this remains a highly important request, and we appreciate the volume of detail you’ve shared around billing, delivery and contact management workflows in this idea.

    As shared in our last update - our team has been progressing the next phase of work needed to bring this more meaningfully into invoicing.

    We know many of you are looking for clearer timing, and while I’m not able to confirm a release date at this stage, I do want to reassure you this remains an active area of work for our product teams.

    We’ll continue to return here with further updates as we move through the next stages. Thanks again for your patience and for continuing to share the workflows that make this so important.

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    Fiona Grant commented  · 

    It's not just being able to add the multiple addresses - it's having them STAY on the invoice - so when you look at a past invoice it clearly says WHO you sent it to. We have clients with multiple contacts for very big organisations and it makes our client look inadequate if the invoicing trail is unclear when queries arise.

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    Fiona Grant commented  · 

    We have multiple client enquiries on getting their bookkeeping software but this is a real blocker for some of them. Shipping addresses need to be recorded permanently so when you look up an invoice again it says which customer location it was sent to or which office was visited. Not being able to do this is stopping us being able to recommend you for anyone other than the most simple businesses.
    No update for a year looks very poor service

    Fiona Grant supported this idea  · 

  2. Bills - Option to customise or turn off "Duplicate Bill" review messages

    91 votes

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    51 comments  ·  Purchase orders, bills & inventory » Bills  ·  Admin →
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    Accepted  ·  AdminKelly Munro (Community Manager, Xero) responded

    Thanks for your feedback and letting us know how we could improve the way duplicates alerts work for you here.

    While we don't have any immediate changes planned for this, our team will consider improvements to this model overtime.

    For the time being we'll continue to keep our eyes on the support for this in community, here. I'll share if there is any news.

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    Fiona Grant commented  · 

    This is infuriating as it is comparing many old items (in previous years) with the same amount and suggesting I review them. When marked as keep it brings them back again next time with a "previously kept" marker - complete waste of time and a real risk that genuine recent duplications may get missed in the mass of nonsense

    Fiona Grant supported this idea  ·