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1,276 votes
Thanks for your continued engagement and valuable feedback on this long-standing idea, everyone. We've been carefully reviewing your comments and want to acknowledge the clear sentiment of frustration regarding the current limitations around managing multiple addresses for contacts, particularly for invoicing and delivery purposes, and that this is a critical feature to many of you.
We want to share an update on our progress here - We're pleased to confirm that the foundational work for handling multiple addresses has been completed within the Contacts area of Xero. This was a crucial first step. Building on this, now that all customers are on the new invoicing experience our product team has moved into the discovery phase for adding multiple addresses directly within invoicing. This means they are actively exploring the best way to implement this functionality to meet your needs effectively.
We appreciate your patience as we work through the complexities…
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Scott Ellis
supported this idea
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507 votes
Hi team, we pleased to share that we've released some more features, enabling more users to pay suppliers without logging into your bank!
For our UK customers we've made paying overseas suppliers easier with international bill payments.
Using open banking, you can now securely send money to 180+ countries including Europe (EUR), America (USD) and Australia (AUD). So you don't have to juggle multiple platforms or hidden fees. Whether you're paying a single bill or multiple bills at once, authorise payments prepared by your team and easily track which suppliers have been paid.
We've also just launched bill payments in Xero for customers in the US, powered by BILL.
You can make simple, secure payments directly from Xero. You'll be able to authorize payments prepared by your team, and easily track which vendors have been paid. Plus, gain access to millions of vendors over the BILLTM network, and…
Scott Ellis
supported this idea
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20 votesScott Ellis
supported this idea
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94 votes
Hi community, we'd like to confirm that enabling phone numbers to be stored against additional people within a contact record is not something we have plans to develop at this time. This may be a function we look to explore in the long-term so we're still interested to get a clearer understanding of users that'd like to see this developed, and will continue to track this through the conversation here. If there's any change we will let you know on on this idea.
An error occurred while saving the comment Scott Ellis
commented
This would be extremely helpful. Currently I have to use another program to simply keep track of a phone number.
Scott Ellis
supported this idea
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I currently work with Woods Hole Oceanographic Institution. I have 25 shipping contacts spread across 5 accounts, all with the same billing address. My data base looks like this
Woods Hole Oceanographic Institution
--Primary Person is Billing contact
--5 additional people
Woods Hole Oceanographic Institut
--Primary Person is Billing contact
--5 additional people
Woods Hole Oceanographic Instit
--Primary Person is Billing contact
--5 additional people
Woods Hole Oceanographic Ins
--Primary Person is Billing contact
--5 additional people
WHOI
--Primary Person is Billing contact
--5 additional people
Another example is my Canadian distributor that has ONE billing address and 5 shipping locations.
This mean I have 5 different company accounts in Zero.
We do a ton of work with Universities - similar issues, one billing with multiple ship tos.
Every shipping address should have a name, email and phone # associated with the shipping address.
Please see SalesForce or QuickBooks for working examples - both offer a free trial to get you started!