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  1. Contacts - Allow multiple addresses for a single contact record

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    406 comments  ·  For small businesses » Contacts & communication  ·  Admin →
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    working on it  ·  AdminKelly Munro (Community Manager, Xero) responded

    Hi community, we understand your needs in this feature and want to assure you were taking on board all your feedback. 

    As many of you accustom to this idea will know, multiple addresses requires a complex solution. It's been something we’ve been moving towards for some time and we’ve done a lot of back end work that will allow us to bring it to you in the future. 

    We have 12 different products within Xero that rely on contact data, as well as many of our app partners. This means that contacts need to seamlessly flow across technology, products and all connections on Xero. And that’s exactly what we’ve been working on. 

    One of the reasons we announced the retirement of classic invoicing is because many of the features being asked for, just can’t be brought into classic invoicing. The old technology has too many technology limitations to enable this.…

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    Ben Smith commented  · 

    Great... So *another* Xero price increase, and still no update on this extremely basic feature?

    I remember Sage waaaay back in the 90's on an MS Dos computer had this functionality!

    Simply unacceptable, as usual, from Xero.

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    Ben Smith commented  · 

    @Stuart Wili good idea, worth a shout to get messages directly through to her on LinkedIn - I doubt this thread is monitored by Xero in the same way which we get email notifications on each reply…

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    Ben Smith commented  · 

    How is this feature taking so long to implement?!
    It's really very critical for any business which provides physical goods...

    If there's some sort of difficulty in implementing this fully, how about Xero adds a field where a one-time use address can be added on a per-invoice basis?

    If we can specify different delivery addresses on purchase orders, (as we're expected to need multiple delivery addresses), why is it so hard to have a similar feature on invoices, (as if customers are only allowed to operate from one location)..?

    Please Xero, listen to your customers, Just. Get. It. Sorted.

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    Ben Smith commented  · 

    Do you have any update on this at all please, as it's been a long old while since last one?

    This is a pretty critical function, which seems to be available in most competitor products.

    We sell to a number of clients who need delivery to many different end customers each, so without this function we are having to make use of a number of frustrating workarounds.

    Please update.

    Ben Smith supported this idea  ·