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65 results found
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437 votes
Hi everyone, we appreciate and thank you for contributing to product ideas. The implementation of autosave in new invoicing originally came from feedback we received from our community - Many customers entering invoices, where their data could be lost if they closed the window or logged out of Xero accidentally.
With the move from classic to new invoicing in the past year we appreciate hearing more feedback on this feature from our community. There are differing points of impact that you’ve shared, and is all highly valuable information to our product teams.
However, to set a realistic expectation we want to be honest that we don’t have any planned work for removing auto save.
If you find something you suspect could be a bug and isn’t working correctly in autosave, we recommend raising this with our Support team via Xero Central and providing details - This way our team can…
An error occurred while saving the comment An error occurred while saving the comment 
Chris Curlett
commented
ALSO, never forget the AGM!
If you are a shareholder, you can bring up your concerns under General Business
OR
If you can get enough shareholders/shares, you can propose an Agenda Item of "no confidence in the Product Development Team and Directors in managing user requests. This is a non-bonding resolution however the Directors have to respond. I have used this in the past and they do not like it!I did this some time ago in my own name and it got the attention of the Directors.
An error occurred while saving the comment Chris Curlett
commented
You're so correct - all Xero does is totally ignore any suggestions by users!
It is insulting.
I can not believe how thick skinned they are.
An error occurred while saving the comment Chris Curlett
commented
Autosave is a real issue.
Come on, XERO, we all know how simple it is to have an ON/OFF setting in the defaults.
Please make this happen to help users!
Chris Curlett
supported this idea
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409 votes
Hi community, thank you for your engagement and sharing how you'd like us to evolve roles for customers using Xero. User roles impact all areas of the product, there are many considerations we must factor in when assessing how to solve for majority of our customers needs - As you can see there is a large range of ideas for different roles shared by customers in Product Ideas.
We’re conducting research on the current landscape and how we might approach some of the most predominant needs in roles for our customers. To be upfront, the discovery of this work will be long running and there'll be multiple phases of research and forms of engagement with users that’ll help shape the path ahead in this space.
We’d like to invite you, our community to be part of this research and discovery. This may involve interviews and sharing further feedback through direct…An error occurred while saving the comment Chris Curlett
commented
Never forget the AGM!
If you are a shareholder, you can bring up your concerns under General Business
OR
If you can get enough shareholders/shares, you can propose an Agenda Item of "no confidence in the Product Development Team and Directors in managing user requests. This is a non-bonding resolution however the Directors have to respond. I have used this in the past and they do not like it!I did this some time ago in my own name and it got the attention of the Directors.
An error occurred while saving the comment Chris Curlett
commented
Jerry - I would suggest you move.
This has been asked for for ages, however, XERO consistently ignores this and other suggestions by users. Frankly, it is insulting the and belittling they way they handle these things.
Good luck with the new software
Regards
Chris
An error occurred while saving the comment Chris Curlett
commented
Ramnarong is so correct. It is NOT hard to see what is needed. It is simple and being made complicated by ZERO.
All that is needed as a stary are the classic permissions structure of;
Reports title eg Profit and Loss
View (tick Box for the user to see this)
Print (tick fBox or the user to do this)The other functions are catered for in the main roles such as edit et6c
Come on XERO get on with it.
Look at how many users NEED this!
This can be a progressive roll out across the entire program - do not overcomplicate it!
An error occurred while saving the comment Chris Curlett
commented
Come on XERO with 180+ users wanting this then it needs to be done. The permissions are far to generic to be of any real use or security.
We have the same problems as other users here re permissions and access - it needs ti be tightened up as a matter of urgency.
Please listen to your users and do what they need rather than "fads" like the new invoicing system
Chris Curlett
supported this idea
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1,159 votes
We appreciate wanting to see more rapid movement, everyone. Having done a lot of exploration into this area our team have a good handle on the needs to solve this, however we want to be honest that development will be some time away with the team currently focused on improving bills list views and updating add/edit bill pages. For the time being to keep you up to date we're going to move this idea back to Submitted until more active work takes place for this.
I can assure you this idea is the best place to be leaving feedback for this feature, and Xero Product Ideas as a whole is the best place to be sharing where you'd like to see change across Xero products. As a community team we're advocating on your behalf constantly to see where ideas can be worked on, and this site is where our product…
An error occurred while saving the comment Chris Curlett
commented
With 1,100+ supporters, you would have thought XERO would be falling over themselves to get this done.
As usual, they ignore their customers' requests.
An error occurred while saving the comment Chris Curlett
commented
Xeros motto is "pretend to listen to xero BUT do nothing.
What an insult
An error occurred while saving the comment Chris Curlett
commented
What a lot of Double Talk!
Frankly, it is XERO saying, "we are going to ignore users and treat them with contempt".
Come on, XERO, stop the long-winded, condescending stalling and just do it!
This is an insult to the very people that pay your wage!
An error occurred while saving the comment Chris Curlett
commented
XERO 968 users need this and 12 YEARS of inaction is unacceptable.
Perhaps a new mantra would be better ...
"XERO ignores user's needs" would be more appropriate
An error occurred while saving the comment Chris Curlett
commented
From November 2023 to June 2024 (7 Months) should be enough time to implement something as simple as this when it is requested by so many. What is the hold up.
This is far more important than a new Invoice system which was not requested by users and there are so many complaints about.
An error occurred while saving the comment Chris Curlett
commented
Come on XERO, 968 people wanting this is enough of a reason to expedite its implementation!
Users want/need this - the community would prefer to see some action rather than stalling double talk! XERO actions speak louder than platitudes!
An error occurred while saving the comment Chris Curlett
commented
COME ON XERO DO SOMETHING USERS NEED TO HAVE DONE.
Less condescending emails and more improvements would make a change.
An error occurred while saving the comment Chris Curlett
commented
Frankly ... I feel with this number of supporters XERO treats users with contempt. This "suggestion site" is a sop to users and from ZERO's possition is merely an unwanted necessity!
Come on Xero - prove me wrong!
An error occurred while saving the comment Chris Curlett
commented
XERO SEEM TO TREAT USERS WITH CONTEMPT. They ask for what the user wants, then when there are 100’s of votes for something, Xero just ignores the request. Their concern seems to be just window dressing.
Users who have shares in Xero should ask about this in General Business at their AGM
An error occurred while saving the comment Chris Curlett
commented
DEFINITELY needed in the Construction/Contracting industry where the Bill may be subject to Retentions and may not be payable for some time - even years - dependent on the Contract
An error occurred while saving the comment Chris Curlett
commented
This also applies equally to Bills. XERO fails to have a system when Approval is required by two or more people prior to a bill being paid. This failure allows a greater level of Fraud as one person can control the payment of bills. NOT GOOD FROM A AUDIT PRTSPECTIVE!
By having a system/flag that has to be cleared prior to a Bill being approved means that at least there is a warning that a Bill should not be paid as it is under review. It is a visual prompt and also will stop the accidental approval/payment of a Bill
Naturally having a multi Approval system would resolve this issue!
An error occurred while saving the comment Chris Curlett
commented
A very good idea as it highlights bills in dispute sp they are not paid in error. It would also be helpful to add a note that could be completed as to why the Bill is in dispute
Chris Curlett
supported this idea
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350 votes
Hi everyone, we thoroughly appreciate your input and letting us know your appetite for being able to set the Reply to address for your Xero organisation, here in the idea. As many will have seen with new invoicing, our team have begun testing and making small change to the send experience. While we've been able to make these changes when developing other areas of Xero, we want to be upfront that we don't have a timeframe of when we'll upgrade the email settings page just yet, but this is something we will get to in time - when we do our team will also review the Reply to address options as part of this. So, though there is no movement to share on this just yet please know we will let you know here as soon as there is.
An error occurred while saving the comment Chris Curlett
commented
Alice I would not hold my breath on this good idea.
From XERA's past performance, it seems that if a good idea has lots of support, they ignore it!
The past performance is consistently appalling!
Chris Curlett
supported this idea
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822 votes
Hi everyone, we appreciate wanting to hear from us on this idea and apologies for not commenting sooner. I can assure you this has not gone unnoticed and internally there have been reviews and discussions for how batch payments can be improved. We have the appetite, but as with all developments this must be weighed up and considered against many other important changes needed in product.
We want to be upfront that developing the ability to include Credit notes in Batch payments has not been planned at this stage.
As some may have seen, we do have work going on around being able to include Credit Notes as part of the reconciliation process. We understand for many on this idea the timing of including credit notes when you’re creating the batch payments is crucial, however we hope that when delivered at least being able to reconcile these more efficiently…
An error occurred while saving the comment Chris Curlett
commented
XERO Product Development team must have a KPI of how many customers they drive away because of them! If so they will be doing very well to meeting there KPI.
Don't blame you Shev. Also have a look at Infusion Business Software if you are in NZ or Australia.
An error occurred while saving the comment Chris Curlett
commented
Andrew, you should be running the Product Development Team or perhaps organising a training session for them.
Certainly, there current manager is well sub-par!
An error occurred while saving the comment Chris Curlett
commented
Yes a great idea which would help so much. So good that XERO will ignore it as they normally do.
Apparently 582 supporters is just t few to get a change made!
An error occurred while saving the comment Chris Curlett
commented
This would make things so much easer.
With 569 supporters this seems to be needed sooner than New Invoicing.
Come on XERO help your users remain loyal and implement this
An error occurred while saving the comment Chris Curlett
commented
Perhaps someone should lodge an "IDEA" that Xero should start responding to user requests for improvements rather than just occasionally issuing a "WE ARE LOOKING AT YOUR SUGGESTION BUT DO NOT REALLY CARE ABOUT USER SUGGESTIONS" response.
It is all very condescending, really.
Another option may be to raise the lack of response to user requests at the XERO AGM under general Business (if you have shares in them). They are very aware of their image and this may start something.
Chris Curlett
supported this idea
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469 votes
Thanks for all your input and sharing how we can improve Xero's user roles to cater for the needs of your business and staff you'd like to provide this access for.
As you may have seen in other ideas we've been conducting some research into user roles across all of Xero. As a step on from this, one of our teams are beginning a deeper dive into solving this idea here and enabling more roles access to Products & services (Inventory) in Xero.
While this may take sometime to accomplish we wanted to provide an update to you all interested in this, and we'll keep you informed of further progress as the team begin looking into it.
An error occurred while saving the comment Chris Curlett
commented
Stacy has explained her issue well HOWEVER the entire permissions structure is a mess and needs a rethink.
XERO, with 400+ people thinking the same way, you need to look at this and stop procrastinating.
It is a core operational issue that needs fixing.
An error occurred while saving the comment Chris Curlett
commented
The whole User Roles system is so below par it is scary - definitely NOT fit for purpose.
Come on XERO how may users have to support a great idea for you to move and fix a problem!
The User Roles system is far to wide and opens up for to much information to all staff. It needs fixing.
An error occurred while saving the comment Chris Curlett
commented
Come on Xero - this is basic and goes back to 2022 but nothing has happened. How many users are needed to say their is a problem before something happens.
Permissions are at the hart of a system and the current levels leave the system open to Fraud!
Chris Curlett
supported this idea
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130 votes
Hey everyone, a big thank you to everyone who's voted and shared feedback on this idea overtime. We've heard your desire for changes to expense notifications.
Great news! Our team is currently working on this, and we anticipate rolling out an update very soon. Once live, every user with an expenses approver or admin role will get an email notification when an expense is submitted and ready for approval.
Also, once an expense is approved the user who submitted it will receive an 'expense was approved' email notification.
I'll keep you posted and confirm here once the changes are live.🙂
An error occurred while saving the comment Chris Curlett
commented
Oh YES please and with 116 supporters, this should be expedited
An error occurred while saving the comment Chris Curlett
commented
This would be soo good to have and thanks for the follow up.
It seems that Xero have a habit of using platitudes but little (if any) changes seem to be made.
Really the concept of a user suggestion system that is ignored is very condescending towards those who make the suggestion.
Perhaps we need to find the directors phone and email numbers and contact them direct = that may wake up the Xero Management!
Chris
Chris Curlett
supported this idea
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642 votes
An error occurred while saving the comment Chris Curlett
commented
This is such a good idea Jan that XERO will ignore it!
This is their normal way of responding to ideas that increase efficiency and are made by a user supported by many users!
Typical of there condescending attitude.
Good luck with this but do not expect much to happen!
Chris Curlett
An error occurred while saving the comment Chris Curlett
commented
This is such a great idea and would save so much work. Many of our suppliers have a separate email address for Statements it would save a lot of time
An error occurred while saving the comment Chris Curlett
commented
Come on XERO prove to us users that you CAN do something that we need.
It is time to stop talking and start performing.
Chris Curlett
supported this idea
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An error occurred while saving the comment Chris Curlett
commented
This is very essential to the smoth running of the business
ALSO when setting up the email address in "Contacts' we should be able to show the recipients' ROLE in the organization to which the email address is being sent ie
Accounts [NAME] [EMAIL ADDRESS]
Dispatch [NAME] [EMAIL ADDRESS]
etcThis will make it easer for the sender ID to whom the email is to go
An error occurred while saving the comment Chris Curlett
commented
This is very essential to the smoth running of the business
ALSO when setting up the email address in "Contacts' we should be able to show the recipients' ROLE in the organization to which the email address is being sent ie
Accounts [NAME] [EMAIL ADDRESS]
Dispatch [NAME] [EMAIL ADDRESS]
etcThis will make it easer for the sender ID to whom the email is to go
An error occurred while saving the comment Chris Curlett
commented
This is very essential to the smoth running of the business
ALSO when setting up the email address in "Contacts' we should be able to show the recipients' ROLE in the organization to which the email address is being sent ie
Accounts [NAME] [EMAIL ADDRESS]
Dispatch [NAME] [EMAIL ADDRESS]
etcThis will make it easer for the sender ID to whom the email is to go.
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449 votes
Hi everyone, appreciate your continued feedback on new invoicing. As mentioned in my last update we've now added a new Xero Central page for new invoicing.
Along with updates to individual ideas on Xero Product Ideas, this page will become the single source of truth for key feature rollouts including:
- what’s available in new invoicing right now,
- timelines for features and enhancements going live in new invoicing, as well as
- a comparison table between the classic and newer versions of invoicing.
We'll be updating this page regularly.
Relating to some of the more recent feedback there are some existing ideas that may also be of particular interest that you can join, like the ability to see the email the invoice was sent to in the history, or being able to see a timestamp, and reducing clicks and steps.
An error occurred while saving the comment Chris Curlett
commented
Come on, XERO, do not become dictatorial or like a "mammy state" and force new invoicing on users. Your attitude and contempt for users' needs is deplorable
We, the users, have to use "New Invoicing", and it is far from "fit for purpose".
An error occurred while saving the comment Chris Curlett
commented
Jackie, I do so agree with you. HOWEVER, XERO ARE ARROGENT and will not listen to users. IT IS UNBELIEVABLE.
I have the home addresses of two Auckland Directors, who I can let you have if you want to write to them by snail mail. I believe the Product Development people are out of control and acting as a law unto themselves OR the Directors are subordinate to the Product Developers.
All in XERO is a software house that no longer listens to its users.
An error occurred while saving the comment Chris Curlett
commented
Come on - us users need to realize that XERO is run by the Product Development Group NOT management!
It is crazy but given the lack of action by Directors /Management/CEO and the failed attempt to implement an unwanted upgrade it is clear that XERO is out of control.
SEEMS LIKE A MOTION OF "NO CONFERDENCE" at the next XERO AGM is needed!
An error occurred while saving the comment Chris Curlett
commented
I so agree with Suzue in keeping the Classic Invoicing and also her questioning the ability of the developers ability. To have so many comments AGAINST the new invoicing so close to its launch shows hoe INEPT the developers are.
WHY DO THE DEVELOPERS INSUST IN IGNORING YJE REQESTS BY USERS for other improvements that are supported by 100's of users. It seems to me they are a law to themselves and not being managed by Management or Directors.
Come on XERO Directors get this roge group under control and listen to your users.
An error occurred while saving the comment Chris Curlett
commented
Another case of not listening to users.
Apparently, users are controlled by software developers! This is the wrong way around.
An error occurred while saving the comment Chris Curlett
commented
I went on a webinar run by XERO yesterday and was not left with any level of conference regarding the new Invoicing system.
Can XERO tell me WHY this change is needed. On the surface it seems to be really driven by MBIE - XERO please respond!
An error occurred while saving the comment Chris Curlett
commented
I am so over ZERO now I am looking at INFUSION as a alternative. https://www.infusionsoftware.co.nz/?ref=xranks
I know others are as well and they are very responsive to user needs/requests
Have a looK
An error occurred while saving the comment Chris Curlett
commented
BUT why change something that is not broken when there are so many user requests that get ignored.
Fix the issues that the users want fixed before arbitrarily break something that IS working.
And then INSULT users by trying to sell the update that is not wanted to them.
XERO - Listen to your users - they are your best sales team - by not listening to them and going off on your own tangent simply results in loud, disgruntled uses not supporting XERO - if this is your objective then you are doing well to succeed in creating a lot of negative users who will work against you.
Wait for the next Company AGM to see what happens!
An error occurred while saving the comment Chris Curlett
commented
I so agree with you Kim.
It would be better if they put the effort into some of the suggestions by users with 100's of supporters. The problem is this would be constructive.
Perhaps it is a case of break what is working rather than fix what is not.
An error occurred while saving the comment Chris Curlett
commented
VERY WELL PUT CLAIRE esp the last paragraph - copied below!
"Xero dev team please note that vague platitudes such as "we are working on it" do not cut it with your users. Please tell us exactly what you are working on and why you are making the changes. Bring us on board and I'm sure you will have a much better outcome for everyone. Thank you."
An error occurred while saving the comment Chris Curlett
commented
Great, Paul, and it sounds as if they have talked you around whilst ignoring other user comments. Still not addressing the need to change what is not broken!
Did they comment on why they seem to ignore other user suggestions made by over 500 users? These are things that people who use the system want/need and are supported.
An error occurred while saving the comment Chris Curlett
commented
Agree totally Wendy
Xero stop changing what is working and make some of the changes Users Want changed.
Your contempt for user suggestions is unbelivable.
An error occurred while saving the comment Chris Curlett
commented
This arbitrary change shows the reagent attitude of XERO.
I have several clients who do not like it and want t move away!
Chris Curlett
supported this idea
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277 votes
An error occurred while saving the comment Chris Curlett
commented
Yes this would help reduce errors. A truly great idea that must be simple to implement.
Chris Curlett
supported this idea
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161 votes
An error occurred while saving the comment Chris Curlett
commented
This would be fantastic. It works well elsewhere, and it would be tremendous to have it in XERO also.
An error occurred while saving the comment Chris Curlett
commented
Come on XERO how about doing something that users want done.
IT WOULD BE A FIRST!
Prove to users that you do listen to them
Chris Curlett
supported this idea
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180 votes
Hi community, appreciate your feedback on the new GST return and detail of how the Publish feature is useful to you. While we don't have immediate plans for developing this in the new return, this is something we're monitoring and will consider as a future improvement. If there is any change around this we'll share this with you all through the idea here.
An error occurred while saving the comment Chris Curlett
commented
Debbie a great idea.
Come on Xero stop stalling and do something your users want/need.
It seems to me all you do is issue meaningless "stall" responses to user requests. How about a unique and new approach - do something users need and want rather than issuing stalling response emails.
An error occurred while saving the comment Chris Curlett
commented
Hi Kathy - also have a look at Infusion accounting software - good and helpful
An error occurred while saving the comment Chris Curlett
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Kelly ... this is another instance of the Product Team not wishing/being able to respond to user needs!
Come on, stop stalling, and do what users need.
An error occurred while saving the comment Chris Curlett
commented
Again it is a case of ignore users!
Chris Curlett
supported this idea
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309 votes
We thank you all for sharing in the idea here, and understand there are many permissions that our Xero customers would like to provide on a more incremental basis. As you'll all know access to bank accounts is available to users with Adviser, Standard or limited access to those with Read Only roles - You can see more of the breakdown in our article here
With much of the teams resource drawn to work on the platform that'll continue to help us with the 'building on beautiful' experience for our customers we want to be upfront that there are no direct plans for altering the user permissions in this space just yet.
User roles and individual permissions within a bank account will be in the limelight once much of the platform upgrades are complete, but this is some way off atm. We'll return to share when there's any…
An error occurred while saving the comment Chris Curlett
commented
Try Infusion Accounting Software however I do not know how their permissions are BUT unlike Xero they are very approachable on improvements!
An error occurred while saving the comment Chris Curlett
commented
This would be tremendous for us as well.
If this is something that is needed to comply with Government regulations, then XERO you need to make this happen URGENTLY!
Come on XERO it is time to stop writing excuses and GET IT DONE.
257 users needing it should be an indication that this is IMPORTANT.
An error occurred while saving the comment Chris Curlett
commented
Michael - I do so agree with your comments and sentiments.
This is a very basic issue and should have been incorporated from the outset - the whole permissions structure is frankly lacking any depth. It seems to almost have been designed to require a third party (Accountant) to do some work and charge fees - perhaps this is why they like it so much!
XERO's whole approach seems to be to talk down to users and ensure their suggestions are NOT implemented. When there is something with so many supporters and is ignored in such a condescending way insulting.
COME ON XERO LISTEN AND IMPLEMENT USERS' SUGGESTIONS. After all we can always move!
Chris Curlett
supported this idea
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58 votes
Thanks for your feedback on the thread. Though not useful for all, we did bring attention to the reports that could help some people in the forums here.
We'll continue to consider this and other ideas for customer statements as the platform evolves.
Again not a full resolve but another option that could be handy for some is the inclusion of the Outstanding bills link when sending individual invoices to your customers. Through this, persons of a contact will be able to view and get detail of the invoices they have outstanding with you at any given time.
An error occurred while saving the comment Chris Curlett
commented
You are so right Colin - the XERO information on Statements is well below the industry norm and lets XERO down.
Regrettably it is a reason NOT to use XERO
An error occurred while saving the comment Chris Curlett
commented
Come on XERO how about responding to User Suggestions and improvements. This is a great idea and gaining support so it would be worth implementing, esp if you start losing customers by not supplying it!
Chris Curlett
supported this idea
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86 votes
Thank you for your feedback on the changes for NZ GST returns here, everyone. Late Claims display in the body of the return, to review them. If you click on this the Transaction tab will open and to toggle Late claims on and off, select the 'More' option.
Late claims have been separated into their own section in the Transactions tab, and if needed you can also use the Filter to choose to only view Late Claims. We'll soon be updating the export to PDF to allow late claims to be excluded.
We want to be open that we don't have plans for separating these back into their own tab and will close this idea. We still very much appreciate your feedback and will continue to iterate on this overtime to make filling and filing GST for an organisation simpler and more efficient.
An error occurred while saving the comment Chris Curlett
commented
Yes please XERO - it would make a huge difference
An error occurred while saving the comment Chris Curlett
commented
An exceptional idea and yes it would make things a lot easer.
Chris Curlett
supported this idea
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241 votes
Hi everyone, thanks for the interest in this idea.
As you can appreciate, user roles span across the entire Xero product so there’s many combinations of permissions our customers want to see us build. Specifically, our reporting product team is very much aware of the challenges with the current permission sets relating to sharing individual reports with different users and are beginning to look into how we might be able to alleviate some of these reporting challenges.
However, at this stage it’s far too early to anticipate or confirm any direction on where this discovery work will lead, but it will inform our next steps. Additionally, as I'm sure you can appreciate there are sensitivities of data access and security. Creating upgrades to user permissions will need very careful consideration. As most will be across, the reporting team are leading up to retiring older versions of Xero’s reports on 31…
An error occurred while saving the comment Chris Curlett
commented
Come on XERO this is really a basic in all accounts system other than you.
204 users and growing would like it so why ignore them in favor if the new Invoicing system that is causing so much consternation.
FIX WHAT IS NEEDED BY USERS BEFORE EMBARKING ON SOMETHING THAT IS NOT WANTED.
Chris Curlett
supported this idea
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588 votes
Thank you for sharing your thoughts on the possible solution we shared a few months ago. After careful consideration taking all feedback on board, we will not be moving forward with this solution.
We're still considering how we might solve for the issues presented here over the long term and there are other pieces of work the team are currently delving into such as duplicate bills detection that may also help solve some needs here.
That said, we'll move the idea back to Submitted and continue to keep you updated on any progression that can help the needs expressed through the idea here. Thanks
Chris Curlett
supported this idea
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136 votesChris Curlett
supported this idea
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71 votes
It's good to know the small changes that can make a difference to our customers. Thank you for all sharing with us on the idea, here. Our team are looking into a solution at the organisation level, that'd enable you to remove the Date from footer for all reports exported to PDF. While they explore this we'll move the idea to Under review and I'll be back to share more as this moves along.
Chris Curlett
supported this idea
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33 votes
An error occurred while saving the comment Chris Curlett
commented
A great improvement XERO.
Chris Curlett
supported this idea
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Really good points Jim.
Let's work together for change and try to stop the Directors from being captured by Management, as they seem to be at present.