Skip to content

Settings and activity

66 results found

  1. 15 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    An error occurred while saving the comment
    Chris Curlett commented  · 

    A great improvement XERO.

    Chris Curlett supported this idea  · 
  2. 569 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    An error occurred while saving the comment
    Chris Curlett commented  · 

    This would make things so much easer.

    With 569 supporters this seems to be needed sooner than New Invoicing.

    Come on XERO help your users remain loyal and implement this

    An error occurred while saving the comment
    Chris Curlett commented  · 

    Perhaps someone should lodge an "IDEA" that Xero should start responding to user requests for improvements rather than just occasionally issuing a "WE ARE LOOKING AT YOUR SUGGESTION BUT DO NOT REALLY CARE ABOUT USER SUGGESTIONS" response.

    It is all very condescending, really.

    Another option may be to raise the lack of response to user requests at the XERO AGM under general Business (if you have shares in them). They are very aware of their image and this may start something.

    Chris Curlett supported this idea  · 
  3. 277 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi community, we've released our first update to history and notes of new invoicing, where you can now view more detail of changes such as where an issue or due date has been altered or the amount of your invoice is changed. There's more improvements for this space coming soon and I'll keep you up to date with these, here. 

    An error occurred while saving the comment
    Chris Curlett commented  · 

    Hi Laurette and for those who want the ability to change invoices and those who do not I suggested a on/off "switch" to cater for everyone's needs. I saw this as an easy solution to cater for individual needs.

    It is important to have the software cater for the needs to the user and I thought this would provide for that..

    An error occurred while saving the comment
    Chris Curlett commented  · 

    One of the real issues I have with Xero Invoicing is that once it is approved and sent to a customer as the final invoice, All good

    However, a Xero user can change the invoice, including its value, after it has been approved and sent out. This means you can have several invoices with the same number and differing amounts. Imagine how many versions of the same invoice there are. This is a recipe for fraud as an employee can continue issuing invoices.

    It seems to me there may be a need for this with some users however, the risk just seems too large to me. It seems simple to place an on/off “switch” in the default system, saying that once an invoice is approved, it can not be changed but has to be reversed and reissued. This means the new invoice will have its own invoice number as a part of the audit trail.

    To leave an invoice open to be changed is a real risk.

    An error occurred while saving the comment
    Chris Curlett commented  · 

    This shows the lack of testing - what have the software been doing for so king to have so many issues that still require work?

    iT would be better if they implemented the suggestions that are supported by users.

    An error occurred while saving the comment
    Chris Curlett commented  · 

    XERO - TRUST YOUR USERS. If the new Invoicing is so good let your users transfer when they are comfortable with it rather than treating them like children and forcing them to change!

    Come on and show some respect for your users who pay your wages!

    An error occurred while saving the comment
    Chris Curlett commented  · 

    Come on XERO stop being directorial and let your most valuable asset, your customers, decide which version of XERO they want to use.

    Your customers know more about their business than you so give your customers the respect they deserve and stop being so dictatorial.

    KEEO THE CLASIC INVOICE AS AN OPTION

    An error occurred while saving the comment
    Chris Curlett commented  · 

    I still fail to understand why XERO is pressing the new Invoicing so much when there are so many other suggestions by users that are well supported (200+ in favor) but XERO will NOT implement.

    The new invoicing is a shambles.

    XERO PLEASE ADVISE US

    1. why you constantly ignore the constructive suggestions by users.

    2. why you are implementing the new system with such fervor.

    There is so much that needs to be improved in the current system that has been requested by hundreds of users please do this first. Diverting resources as you have to the new invoicing just makes no sense.

    IGNORE YOUR CUSTOMERS AT YOUR PERIAL

    Chris Curlett supported this idea  · 
  4. 22 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    An error occurred while saving the comment
    Chris Curlett commented  · 

    This would be a huge help to manage receivables. It could be an option under "more".

    An error occurred while saving the comment
    Chris Curlett commented  · 

    Last Payment Date on the Accounts Receivable Report. Have the "Turn on/off" this so the user can see when a Customer last paid. It would be very helpful to see this, especially with recalcitrant Customers.

    Chris Curlett supported this idea  · 
  5. 944 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi community, appreciate the want for more of an update from us on this highly voted idea. Since Kelly’s last message I am pleased to let you know that our product team has done some discovery work in this space. More specifically, exploring the different ways in which the problem could be solved in Xero, alongside understanding the technical challenges. The feedback you’ve shared has been really useful for our product team’s research 🙏

    We recognise the importance of needing to know which bills are flagged, so people making payment can review whether a bill should be paid or not, to avoid inadvertent payment. Being able to improve this workflow is important to us and once we have solution concepts, we will be sure to reach out to this community for feedback.

    Right now there are no specific time frames available as to when this might be worked on, but…

    An error occurred while saving the comment
    Chris Curlett commented  · 

    COME ON XERO DO SOMETHING USERS NEED TO HAVE DONE.

    Less condescending emails and more improvements would make a change.

    An error occurred while saving the comment
    Chris Curlett commented  · 

    Frankly ... I feel with this number of supporters XERO treats users with contempt. This "suggestion site" is a sop to users and from ZERO's possition is merely an unwanted necessity!

    Come on Xero - prove me wrong!

    An error occurred while saving the comment
    Chris Curlett commented  · 

    XERO SEEM TO TREAT USERS WITH CONTEMPT. They ask for what the user wants, then when there are 100’s of votes for something, Xero just ignores the request. Their concern seems to be just window dressing.

    Users who have shares in Xero should ask about this in General Business at their AGM

    An error occurred while saving the comment
    Chris Curlett commented  · 

    DEFINITELY needed in the Construction/Contracting industry where the Bill may be subject to Retentions and may not be payable for some time - even years - dependent on the Contract

    An error occurred while saving the comment
    Chris Curlett commented  · 

    This also applies equally to Bills. XERO fails to have a system when Approval is required by two or more people prior to a bill being paid. This failure allows a greater level of Fraud as one person can control the payment of bills. NOT GOOD FROM A AUDIT PRTSPECTIVE!

    By having a system/flag that has to be cleared prior to a Bill being approved means that at least there is a warning that a Bill should not be paid as it is under review. It is a visual prompt and also will stop the accidental approval/payment of a Bill

    Naturally having a multi Approval system would resolve this issue!

    An error occurred while saving the comment
    Chris Curlett commented  · 

    A very good idea as it highlights bills in dispute sp they are not paid in error. It would also be helpful to add a note that could be completed as to why the Bill is in dispute

    Chris Curlett supported this idea  · 
  6. 8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Chris Curlett supported this idea  · 
  7. 16 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi team, while we don't have immediate plans to change the placement of buttons on new invoicing we're interested in staying close to this feedback and I'll move the idea to Under review for the time being. We'll return to confirm any outcomes. 

    Chris Curlett supported this idea  · 
  8. 12 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Chris Curlett supported this idea  · 
  9. 35 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Chris Curlett supported this idea  · 
  10. 50 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Chris Curlett supported this idea  · 
  11. 92 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Chris Curlett supported this idea  · 
  12. 159 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Chris Curlett supported this idea  · 
  13. 2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Chris Curlett supported this idea  · 
  14. 7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Chris Curlett supported this idea  · 
  15. 8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Chris Curlett supported this idea  · 
  16. 12 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Chris Curlett supported this idea  · 
  17. 83 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Chris Curlett supported this idea  · 
  18. 193 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi community, thank you for your engagement and sharing how you'd like us to evolve roles for customers using Xero. User roles impact all areas of the product, there are many considerations we must factor in when assessing how to solve for majority of our customers needs - As you can see there is a large range of ideas for different roles shared by customers in Product Ideas.
    We’re conducting research on the current landscape and how we might approach some of the most predominant needs in roles for our customers. To be upfront, the discovery of this work will be long running and there'll be multiple phases of research and forms of engagement with users that’ll help shape the path ahead in this space.
    We’d like to invite you, our community to be part of this research and discovery. This may involve interviews and sharing further feedback through direct…

    An error occurred while saving the comment
    Chris Curlett commented  · 

    Come on XERO with 180+ users wanting this then it needs to be done. The permissions are far to generic to be of any real use or security.

    We have the same problems as other users here re permissions and access - it needs ti be tightened up as a matter of urgency.

    Please listen to your users and do what they need rather than "fads" like the new invoicing system

    Chris Curlett supported this idea  · 
  19. 157 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    An error occurred while saving the comment
    Chris Curlett commented  · 

    XERO look at the number of users who have supported this for so long. It is long overdue to be implemented.

    With so many supporters you must feel obliged to support your users requests.

    An error occurred while saving the comment
    Chris Curlett commented  · 

    YES YES PLEASE.

    XERO this can not be too hard to implement.

    It is needed to download and use such things as the Trail Balance in excel.

    PLEASE MAKE THE UPDATE!

    An error occurred while saving the comment
    Chris Curlett commented  · 

    Rosie - you are so right this is a basic missing feature that is so important.

    XERO this is well supported and needs to be fixed as per users requests. Come on and stop stalling..

    An error occurred while saving the comment
    Chris Curlett commented  · 

    I so agree. This very overdue and has a lot of support so XERO will ignore ot - as is their previous practice.

    An error occurred while saving the comment
    Chris Curlett commented  · 

    This is such a basic feature sorely it can be added very simply. XERO please stop producing changes that are not supported by users (New Invoicing) and fix what is needed.

    An error occurred while saving the comment
    Chris Curlett commented  · 

    It is normal for Xero to ignore suggestions by Users. Look at all the suggestions where there are over 500 supporters however Xero ignore it or provide a sanctimonious response.

    An error occurred while saving the comment
    Chris Curlett commented  · 

    I need to create a specific report using the data in XERO by exporting the XERO T/Balance into EXCEL. I can see how to do this however I want the exported report to include the XERO accounts with a zero balance. I can then automate the process of grouping accounts in EXCEL to create a specific report. The exported T/Balance will have ALL cells in it in a standard order, be their data in them or not, at all times allowing for my report to capture the cell data on all occasions to create the management report. take the T/Balance.
    I hope this maks sense!

    Chris Curlett supported this idea  · 
  20. 138 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    An error occurred while saving the comment
    Chris Curlett commented  · 

    Come on XERO how about doing something that users want done.

    IT WOULD BE A FIRST!

    Prove to users that you do listen to them

    Chris Curlett supported this idea  · 
← Previous 1 3 4