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We need the ability to reverse the approval of an invoice, for the times that they are accidentally approved. We need to be able to see them again in our draft invoices.

It would be great if you could change the status of a bill from Approved for Payment to Awaiting Approval, rather than voiding it and starting again. For those times where you accidently Approve a bill rather than Awaiting Approval.

Draft bills

It would be helpful if you could change the status of a bill from approved back to drafts.

This would be such an important, and helpful, feature. Far more helpful than anything introduced with New Invoicing.

Seems like this feature has been widely requested and needed by many of you customers including myself but you have taken the unilateral decision to not solve it or give any rational for your decision. Not helpful to say the least !

I enter bills into draft during the month and for certain suppliers there are various transactions all going to one supplier which is then only approved once the statement has been received and checked. Being able to revert to draft if the approve option has been prematurely selected would be very helpful, or at the least a double warning for approvals.

Currently I just remember and edit the approved invoices accordingly as I don't want multiple voided entries in the system.

Yes important as having to delete and reissue and this may have been processed in error on to VAT as well so better to have the trail than just delete and re enter

Please fix this!

Please get this sorted Xero

If you can revert a whole Payroll to draft why can't an unpaid bill be reverted to draft??

At the very least there could be a pop up that says "Are you sure you want to approve?"

Once again, this confirms to me that XERO is not especially interested in addressing the needs of its customers or understanding how users use XERO and the pain points we encounter.

XEROs response is basically "it's too hard" is disappointing to say the least.

Well that clearly indicates that you have not taken the feedback on board. Not sure there is any point in this arena as so little gets taken on board, and similar points are diluted as they are not combined to show the real depth of feeling. There needs to be a better subdivisional structure so people can add to comments rather than add a new one because they can't see easily what is already there, sometimes multiple times !

Simply reverting a status would turn into a difficult coding for the dev team and I am not sure if that really justify the coming price / the premium price now.

That's really disappointing. The actual problem we are asking to have a solution for is clearly valid so I can only assume this is too hard to implement from a technical perspective. Hopefully one day!

I'm not sure why Xero have rejected this idea

How is this a solution Xero? Surely a drop down with revert to awaiting approval would be a better option. Perhaps your product team need some technical advice with people who have some technical experience to get this program working more effectively on many levels!! Becoming increasingly frustrated by the lack of features in Xero..

Appreciate the technical complexities and the work around provided...but this needs more development time as it is clearly an issue for a lot of people.

So I am getting that the bill will then re appear back in the awaiting payment file as a new bill. The history may possibly not be an issue as you could copy the history details prior to hitting whatever tab is used to 'un-approve' & then paste into the new bill notes.

Sounds ok for a single but I guess for multiple bills it would be a bit more time consuming.

This is a very useful feature

Bless. But in no way can the steps offered be considered a solution. It's a bodge fix at the very best.