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Bills - Option to unapprove

Bills: unapprove option

Have the option to unapprove a bill so it can revert back to draft/awaiting approval rather than having to void a bill and re-enter it.

613 votes

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Alicia Anderson shared this idea  ·   ·  Report…  ·  Admin →
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submitted  ·  AdminKelly Munro (Community Manager, Xero) responded  · 

Thank you for sharing your thoughts on the possible solution we shared a few months ago. After careful consideration taking all feedback on board, we will not be moving forward with this solution.

We're still considering how we might solve for the issues presented here over the long term and there are other pieces of work the team are currently delving into such as duplicate bills detection that may also help solve some needs here.

That said, we'll move the idea back to Submitted and continue to keep you updated on any progression that can help the needs expressed through the idea here. Thanks

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  • Julie Holloway commented  ·   ·  Report

    611 votes so far! I think Xero should re-think implementing a 'Revert to Draft' for both Bills awaiting approval and Approved bills. I have had several clients asking me how to do this, and I have to tell them Xero won't implement it.
    I can't tell you how often I accidentally APPROVE instead of submitting for approval, its a huge time waster not having this function available.

  • Annette Munro commented  ·   ·  Report

    While late joining this conversation, I would definitely like to see this idea of being able to unapprove bills being implemented

  • Wendy Brown commented  ·   ·  Report

    I agree with this. For some of my clients I can approve straight away but for others there is a process which involves a second approver and it is very frustrating having to delete and redo when I accidently approve. There should be an option to put it back to draft as there is a history log at that bottom which can be checked.

  • Teck Kua commented  ·   ·  Report

    My accountant has accidentally approved a bill in Xero that should have been approved by the budget holder in ApprovalMax. The bill is now locked and unable to be altered in ApprovalMax. It would really be useful to be able to unapprove the bill.

  • Sharon King commented  ·   ·  Report

    It's frustrating that I can't unapprove a bill. Would love to see this in new releases.

  • Matthew Coxhead commented  ·   ·  Report

    Surely this can't be that hard to implement, far easier than deleting and re-entering the information.

  • Judy Barnet commented  ·   ·  Report

    I would like to see this idea of being able to unapprove bills being implemented

  • Ben O'Duhring commented  ·   ·  Report

    We need the ability to reverse the approval of an invoice, for the times that they are accidentally approved. We need to be able to see them again in our draft invoices.

  • Elisa Wismann commented  ·   ·  Report

    It would be great if you could change the status of a bill from Approved for Payment to Awaiting Approval, rather than voiding it and starting again. For those times where you accidently Approve a bill rather than Awaiting Approval.

  • Victoria Willment commented  ·   ·  Report

    Draft bills

    It would be helpful if you could change the status of a bill from approved back to drafts.

  • Shannon McMonigal commented  ·   ·  Report

    This would be such an important, and helpful, feature. Far more helpful than anything introduced with New Invoicing.

  • Steve Barnard commented  ·   ·  Report

    Seems like this feature has been widely requested and needed by many of you customers including myself but you have taken the unilateral decision to not solve it or give any rational for your decision. Not helpful to say the least !

  • Sonya Lees commented  ·   ·  Report

    I enter bills into draft during the month and for certain suppliers there are various transactions all going to one supplier which is then only approved once the statement has been received and checked. Being able to revert to draft if the approve option has been prematurely selected would be very helpful, or at the least a double warning for approvals.

    Currently I just remember and edit the approved invoices accordingly as I don't want multiple voided entries in the system.

  • Justine Quarrell commented  ·   ·  Report

    Yes important as having to delete and reissue and this may have been processed in error on to VAT as well so better to have the trail than just delete and re enter

  • Alicia Anderson commented  ·   ·  Report

    If you can revert a whole Payroll to draft why can't an unpaid bill be reverted to draft??

    At the very least there could be a pop up that says "Are you sure you want to approve?"

  • Nick Tilly commented  ·   ·  Report

    Once again, this confirms to me that XERO is not especially interested in addressing the needs of its customers or understanding how users use XERO and the pain points we encounter.

    XEROs response is basically "it's too hard" is disappointing to say the least.

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