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  1. 234 votes

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    Thanks to everyone that participated in and shared back on the team’s research in the new invoicing layout. Taking your feedback on board our teams have made some improvements to the layout of new invoicing, including changes to the layout of fields and buttons.
    By rearranging and condensing space between fields, you’ll find there is less white space than previously shown, making it easier to navigate and tab through fields when entering your invoices.

    We’re actively looking into changes within the invoicing grid that’ll go further to condensing information on the screen and reducing actions when entering your invoices. We’ll update as there is more information to share on this.

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    Shannon McMonigal commented  · 

    I note you've made some changes already, but there is still way too much white space, I find myself having to scroll after only entering a few products. Especially annoying with the buttons at the top of the invoice too!

    Shannon McMonigal supported this idea  · 
  2. 43 votes

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    Shannon McMonigal commented  · 

    yes! We have to send invoices on the day of delivery but we enter the invoices on the day of dispatch, a schedule send would be a life saver!

    Shannon McMonigal supported this idea  · 
  3. 26 votes

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    Hi community, thanks for your engagement through the idea here. This is something we're looking to build into new invoicing. Atm, the team are a little busy with other pieces of work to improve the experience. I'll round back in to keep you updated of any progress toward overpayments in new invoicing with you all here.

    Shannon McMonigal supported this idea  · 
  4. 102 votes

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    Shannon McMonigal supported this idea  · 
  5. 159 votes

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    Hi everyone, thank you for your feedback on this here. Through testing we found that majority of our customers would Approve and email an invoice at once, which is why this was developed as the default in new invoicing. That said we appreciate others would like a different action as their primary option.

    While we don't have direct plans for adding the ability to set a default for this action, we're listening to your feedback and looking into how we can improve efficiency and speed things up for you when using new invoicing through the use of keyboard shortcuts. We'll share more news when we've confirmed what this shortcut looks like and are closer to providing this to you all.

    Shannon McMonigal supported this idea  · 
  6. 52 votes

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    Hi team, while we don't have immediate plans to change the placement of buttons on new invoicing we're interested in staying close to this feedback and I'll move the idea to Under review for the time being. We'll return to confirm any outcomes. 

    Shannon McMonigal supported this idea  · 
  7. 255 votes

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    Thanks for all your feedback here, everyone. The way you add description only lines in new invoicing is a little different to classic and we wanted to explain in hopes it'll help with how you're using new invoicing. 
    When entering a description only line, you can enter text in the description field of the line. If you add detail to any other field the line will be treated as a 'financial' line and you will need to include Qty, Unit price, Account and Tax rate.
    When an inventory item is added this uses the item code field and the line is treated as 'financial', so it's not possible to use inventory items as description only lines in new invoicing atm.
    We appreciate this is how many of you here have been making use of inventory and our product team are closely monitoring the feedback we're getting on this. Though we don't…

    Shannon McMonigal supported this idea  · 
  8. 21 votes

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    Shannon McMonigal commented  · 

    Agreed, this feature is terrible!

    Shannon McMonigal supported this idea  · 
  9. 212 votes

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    Hi everyone, we appreciate your input on being able to add new tracking options while invoicing and our team are looking into improvements that could be made to this flow in new invoicing. I'll keep you looped in on any change for this here. 

    Shannon McMonigal supported this idea  · 
  10. 391 votes

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    Hi everyone, as another step toward improving history of new invoicing you'll find you'll now see an entry when an invoice is sent, and the email address it has been sent to. 

    We appreciate this is something we've heard a fair amount of feedback on and we hope helps in your journey to using new invoicing. 

    We still have more enhancements on the way for history and I'll be back again when more updates land. 

    Shannon McMonigal supported this idea  · 
  11. 429 votes

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    Hi team, thank you to those that engaged our team through the research of the new invoicing layout. With help and input from you all we have released improvements to the layout of new invoicing that involves shifting the placement of some fields and buttons which has also helped to reduce white space and condense the view.
    Hearing about the differing flows and how many customers enter data when invoicing has helped inform where fields and buttons are now placed, and in many cases helps speed up the entry of your invoicing data.
    We’re continuing to explore improvements such as default options, keyboard entry of fields and pathways when adding additional options within the invoicing grid (such as Tracking, or Accounts), and we have individual ideas for these elements that we’d encourage you to join and support, which I’ve listed below.

    Shannon McMonigal supported this idea  · 
  12. 263 votes

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    Shannon McMonigal commented  · 

    I agree with this & a lot of comments here.
    Xero currently has the functionality to automate single invoice reminders, surely it's possible to automate monthly statement emails.
    Having invoices sorted by due date rather than invoice date would make so much more sense, currently it's way too easy for a customer to miss an overdue invoice that was dated later than older invoices with a longer due date.
    Having overdue dates stand out - maybe making the text red should be easy enough - conditional formatting on any dates occurring in the past or something.
    Having a breakdown between balance overdue & current balance due at the bottom of the table would be great. A table with a breakdown of overdue ageing would be even better. I know it's possible to insert IF statements into a word doc so it should be easy enough for the developers to enter into the standard template. Or just add more merge fields to actually let us customise our "custom" templates.

    Shannon McMonigal supported this idea  · 
  13. 10 votes

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    Shannon McMonigal commented  · 

    Yes, I agree! Especially when dealing with a large bill batch, and one payment has dishonoured, it would be so much easier to find the bill & record a payment reversal, then process another payment against it, rather than having to unreconcile the existing batch, find the payments within the batch, create a new spend & receive money, re-reconcile the payment, etc. It's such a waste of time that could be seriously simplified.

    Shannon McMonigal supported this idea  · 
  14. 1,019 votes

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    Hi community, appreciate the want for more of an update from us on this highly voted idea. Since Kelly’s last message I am pleased to let you know that our product team has done some discovery work in this space. More specifically, exploring the different ways in which the problem could be solved in Xero, alongside understanding the technical challenges. The feedback you’ve shared has been really useful for our product team’s research 🙏

    We recognise the importance of needing to know which bills are flagged, so people making payment can review whether a bill should be paid or not, to avoid inadvertent payment. Being able to improve this workflow is important to us and once we have solution concepts, we will be sure to reach out to this community for feedback.

    Right now there are no specific time frames available as to when this might be worked on, but…

    Shannon McMonigal supported this idea  · 
  15. 17 votes

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    Shannon McMonigal supported this idea  · 
  16. 39 votes

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    Hi Tina, just thinking in lieu of this feature atm - To help get a view of bills that don't have an assigned planned date you can click the Planned date header to sort all bills by planned date and this will also group all bills with no planned date. 🙂

    Shannon McMonigal supported this idea  · 
  17. 434 votes

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    Shannon McMonigal commented  · 

    Yep, I accidentally click "approve" instead of "save" sometimes, it would be fantastic if we could revert to draft if it hasn't been marked "sent"

    Shannon McMonigal supported this idea  ·