New invoicing: Remove / turn off online payments option
I would like the option to remove the 'set up online payments' box whenever I create a new invoice. For companies like ours who are never going to use this function, it's irrelevant and takes up unnecessary space (we use invoice finance and our clients don't pay us directly). Could there be a toggle button in the settings to be able to switch this off?
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Elite Integrations
commented
Another vote here to remove this annoying banner ad! We sell B2B. Business customers pay via bank payment. They will never pay by card! Fair enough put an advert up once for new features, but if I click "Dismiss" then I mean "dismiss", not "remind me constantly"!
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Claire Parker
commented
I too am sick of this spam clogging up the screen. We have only one large customer that pays over $5m each month (300-400 invoices) on the last day of every month. I'm not sure how these annoying ads will help us get paid faster. This must be aimed at micro businesses and not at all relevant to professional financial people using Xero. Please turn it off or let us have an option to dismiss the message for good once seen!!!!!
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Nigel Thomson
commented
Perhaps the SPAM notice should be changed to "86% of users don't want to be continuously bothered by SPAM on their screen from Xero that slows down workflows AND their own online performance"
We are quite able to decide whether we want online payments without this BS. If I move from Xero (which is quite likely given their continued user indifference) this will be one of the reasons.
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Marcel Griffioen
commented
Dont know why we have to be submitted to adds while we pay for the service and not have a permanent way to dismiss this. Thank you I have seen your banner now remove it.
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Luke Armstrong
commented
Thanks Mark that's a good workaround, and the popup is technically an AD! However, it shouldn't need a workaround, dismiss should dismiss it for good.
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Mark Smith
commented
Hi everyone, I found a way to hide it (hopefully)
Install the AdGuard blocker for windows, then right click on the annoying banner and select AdGuard, then manually block. A dialog box will pop up where you can preview the change and then click ok. -
Paul Martinsen
commented
86% of Xero's customers say they would like this nag banner removed. Add a "dismiss forever" link to all marketing and reduce your support costs today!
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Vince Nancarrow
commented
It's a nuisance. Glad to see this feature!
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Paul Kerr
commented
I'm glad there are others in the same boat. Not only is it annoying, but the popup sits exactly where the ''Approve and xxxx' button is, so muscle memory means that you click it and have to then back out. Rectifying this is a relatively simple front end change, and the decision could even be stored client side. If it isn't implemented, I strongly believe it is by choice (Desire for Xero to get more people signed up to online payments), not because of effort.
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Bee Hesketh
commented
Agreed. We are never going to use this feature as all of our clients pay by direct debit.
It's really annoying (and a waste of time) to have to dismiss this every time you open an invoice.
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April Muirden
commented
This is generating significant cost to have Xero choose to create something that can only be removal manually for each invoice when opened.
This is choice made by Xero with an adverse impact on customers, hence it indicates a mindset that is not customer focused.
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Claire Parker
commented
Please reduce the amount of screen clutter. Example shown. This is pointless information and not needed. It interferes with the flow of the already terrible new invoicing. There should be an option to hide this.
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Emily Aspden
commented
Yet despite all this feedback within the last 12 months, Xero have responded by making the Online Payments function even bigger!!!!! So infuriating!
'86% of customers say they prefer to pay via credit and debit card
Add online payments to your invoices. Get paid up to twice as fast.'NO Xero! Are the 14% of your customers who can't use this function not important? Not only do none of my customers pay by card, they don't pay us directly, so we will NEVER use this function, let us turn it off!!
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Harry Summlar
commented
Mega important, when we pay the cost for Xero i don't expect ads pestering me about a function i won't ever use. When i close it the first time i don't want to see it again.
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Simon Young
commented
I am so glad that I am not the only one who gets annoyed with Xero. Presently it is (I think) the best bookkeeping package out there but it does try really hard to lose that position.
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Simon Young
commented
When I createa new sales invoice (or copy one) I do not want to see the annoying payment options box. When I click dismiss I expect it to be dismissed for good. I do not want it reappearing when it feels like. When I see it again I get annoyed with Xero. Its reappearance is just annoying and not helpful - dismissed means forever
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jon Allen
commented
Every invoice comes with a banner advert for payment options - wow that is frustratingly annoying. The hide notifications does not affect it and although ChatGPT had some convoluted work around involving setting up a dummy stripe account and deactivating it - that did not work either for very long. I understand Xero are trying hard to sell their payment provider partners services but we should be able to say once and for all - We don't want this service
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Shannon McMonigal
commented
Agree, this is so beyond annoying, and it's gotten even worse with this latest banner.
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Bart Tweelinckx
commented
Agree, so annoying. Fix it that we can permanently put it off and then, stop pushing content through our throat.
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Accounts .
commented
If you use the Brave web browser, right click on the page, choose "Block Element", and then select the element - not the button, but a little above the button (the div tag). Once all the bits you don't want are purple with a blue border, click, then choose Block Elements.
The browser remembers this combo of url and element id, and you then don't have to put up with the ********* that xero is shovelling.
Next, email ceo@xero.com and tell her what you think.
Then, buy one share of XRO and tell the board what you think