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  1. 790 votes

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    Hi team, now in 2025 and many here will have received our recent communication leading up to the retirement of classic invoicing on 27 Feb this year. 

    We’re continuing to work hard on delivering more features within new invoicing that’ll help most in your workflow. 

    Thanks for staying engaged with us on changes that’ll help you through the idea here.

    To give an update on recent deliveries that positively impact some of you that have shared on the idea here. Late last year we released improvements to the issue and due date fields so you can now use all the date entry shortcuts that were available in classic, and we made it simpler to access the date picker. We also updated the Files attachment modal so you can now drag & drop files anywhere on the page, and when you use tracked inventory you can see the number of items…

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    Accounts . commented  · 

    Its seeming like its going to go like this;

    "Many of you are complaining about 'new' invoicing, and our plan to kill off classic invoicing before 'new' is finished/debugged. To allay any concerns you have, let us remind you that our laser focus is on adding more whitespace to the UI, and more profit-generating advertising such as online-payments. For your convienience, we will be retiring old invoicing on the 27th. Oh, and one last thing, since we looked at the metrics and realised that almost every single invoice created uses the 'send' button at some stage (which was a first-class button on the old invoicing UI), we have made that a 2-click option buried in a submenu. You're welcome, its for your convenience."

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    Accounts . commented  · 

    If classic invoicing is retired on the 27th without new invoicing being fixed (ie the features we need from old invoice work in new) then i'm leaving and taking my orgs somewhere else (that will be 4 orgs)

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    Accounts . commented  · 

    @Kathy Skinner - " don't use shortcut keys so no use to me. I tried the new invoicing layout and still hate it, still too much white space - should be nice and compact like classic, and still too many clicks to do anything."

    It seems that the UI team haven't grasped that what Apple/Satchi/et al aggrandize as great design for *advertising* doesn't make a great UI for productive work, and they seem to have completely missed that invoicing is a core tenet of an accounting system.
    I agree about the copious, useless whitespace. "Here's a tiny view of an uploaded invoice that you can't read, because we wasted 3/4 of the page with padded whitespace. We don't care that its unusable, please vote for us in this year's design awards. We like Apple."

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    Accounts . commented  · 

    I'd like to see a commitment from Xero to not delete Classic invoicing until New invoicing has at least caught up with Classic in terms of features.
    I'm looking at alternatives in case the enshitification continues.

    Accounts . supported this idea  · 
  2. 5 votes

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    Hi Samantha, when referring to send would this be the 'Email' button in classic?

    If so this is actually still available in new invoicing, you'll find the option in the 3 dot menu at the top of the page 🙂

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    Accounts . commented  · 

    @Samantha Penny - It seems that almost all users need that button, often multiple times for each invoice, so because its such a high use function the UI team buried it in a submenu and changed its name. For your convienience. /s

  3. 669 votes

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    Hi everyone, as another step toward improving history of new invoicing you'll find you'll now see an entry when an invoice is sent, and the email address it has been sent to. 

    We appreciate this is something we've heard a fair amount of feedback on and we hope helps in your journey to using new invoicing. 

    We still have more enhancements on the way for history and I'll be back again when more updates land. 

    Accounts . supported this idea  · 
  4. 46 votes

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    Accounts . commented  · 

    I agree with Leandro, but it's not even large companies. Even small companies have to import via csv.
    Xero used to be customer focused, now they are profit focused.
    Case in point - Xero gets revenue from payment services, so it plasters the invoice interface with ads for payment services. We will never use this, but you can't turn it off. It doesn't belong on the invoices interface, setting up payment services is a global thing, it belongs in "settings" (and it is there, but also on the invoicing page)
    We already pay a monthly fee for the system, now we have to put up with non-skipable advertising. They are also removing other features with the soon-to-be-mandatory "New" invoicing. Its all a downhill slide of enshitification.

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    Accounts . commented  · 

    but lets be realist here - reported in 2013, its had no movement for more than a decade.

    Accountants have passed away waiting for this feature, but now that "New" invoicing is about to be forced on the users, its become even more important.
    The reason is that, while there was a work around in Classic invoicing, New invoicing has NO WAY FOR AN IMPORTED INVOICE TO GET THE NEXT SEQUENTIAL NUMBER other than the user looking up the last number, checking that no other user has saved an invoice since the check, and typing that in. What a stupid workflow to have to follow, when Classic invoicing did this for you just by deleting the temporary/random invoice number that the import came with, and clicking save.
    As the UK users will point out, having sequential invoice numbers is a LEGAL requirement in some countries. I hope users find this to be the straw that causes them to ditch Xero, because bug reports and feature requests have been totally ineffective.