Settings and activity
3 results found
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724 votes
Hi everyone, as another step toward improving history of new invoicing you'll find you'll now see an entry when an invoice is sent, and the email address it has been sent to.
We appreciate this is something we've heard a fair amount of feedback on and we hope helps in your journey to using new invoicing.
We still have more enhancements on the way for history and I'll be back again when more updates land.
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Accounts .
commented
There is still the ridiculous "feature" that Xero says isn't a bug, where the history shows "Unmarked as sent" when that didn't actually happen.
This make no sense at all, there is a huge difference between an invoice that was sent and then marked as not sent, and an invoice that has never been sent.To not be able to get this right in the first place, and to not be able to get it fixed for months, and to kill off classic invoicing with this still not fixed, is unacceptable for something that is supposed to be in production. This kind of sloppiness is expected in beta and RC, not in production.
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commented
What you have to remember is that Xero are going with the "customer is the product" angle - leveraging the fact that you are locked in, to be used and abused. You can expect to lose more and more control over your system - we have already lost the ability to remove any adverts from the invoicing screen ("online payments" adverts are spammed on every invoice screen, when it used to be something that clicking the "x" would turn off permanent)
Xero is aiming to make sure that everyone who receives your invoice/quote knows that its a Xero-based system. This increases brand recognition, gives the impression that "everyone uses xero", and from there the implication is that "the xero system must be good if lots of people use it". I don't need to refute that here, that would be preaching to the choir.
Don't go quietly! The enshitification of the xero system, for the benefit of xero shareholders, can either be fought or we can give up. Buy 10 xero shares, and raise **** at the AGM. Xero carries on as if their shareholders and their users are completely different people, the shareholders to be pandered to, and the users to be crapped on.
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commented
If you are looking for consistency and accuracy in the history, you will be disappointed.
Try logging a support ticket, if you are lucky it might make it to a queue that gets a condescending "we're listening" response. Unlikely to get any action.
MYOB apparently has good change history
Accounts .
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50 votes
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commented
Well, it's now a lost cause. Xero killed classic invoicing, so now we have to import invoices as before, but also keep track of the current invoice number on a notepad and manually type it into each invoice. What a clown show.
An error occurred while saving the comment Accounts .
commented
I agree with Leandro, but it's not even large companies. Even small companies have to import via csv.
Xero used to be customer focused, now they are profit focused.
Case in point - Xero gets revenue from payment services, so it plasters the invoice interface with ads for payment services. We will never use this, but you can't turn it off. It doesn't belong on the invoices interface, setting up payment services is a global thing, it belongs in "settings" (and it is there, but also on the invoicing page)
We already pay a monthly fee for the system, now we have to put up with non-skipable advertising. They are also removing other features with the soon-to-be-mandatory "New" invoicing. Its all a downhill slide of enshitification.Accounts .
supported this idea
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An error occurred while saving the comment Accounts .
commented
but lets be realist here - reported in 2013, its had no movement for more than a decade.
Accountants have passed away waiting for this feature, but now that "New" invoicing is about to be forced on the users, its become even more important.
The reason is that, while there was a work around in Classic invoicing, New invoicing has NO WAY FOR AN IMPORTED INVOICE TO GET THE NEXT SEQUENTIAL NUMBER other than the user looking up the last number, checking that no other user has saved an invoice since the check, and typing that in. What a stupid workflow to have to follow, when Classic invoicing did this for you just by deleting the temporary/random invoice number that the import came with, and clicking save.
As the UK users will point out, having sequential invoice numbers is a LEGAL requirement in some countries. I hope users find this to be the straw that causes them to ditch Xero, because bug reports and feature requests have been totally ineffective. -
10 votes
Hi Samantha, when referring to send would this be the 'Email' button in classic?
If so this is actually still available in new invoicing, you'll find the option in the 3 dot menu at the top of the page 🙂
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commented
@Samantha Penny - It seems that almost all users need that button, often multiple times for each invoice, so because its such a high use function the UI team buried it in a submenu and changed its name. For your convienience. /s
It wasn't 'removed' from new invoicing, because it was never in new invoicing.
It's more a case of "hasn't been added to new invoicing". New invoicing started with almost no features, and Xero don't see enough cost/benefit value in putting these features back in before killing off the classic invoicing. So the result is that the features that made classic work might never be added to "new". This is referred to as enshitification, making the product progressively worse for users, in order to make more profit.
From their FY2024 skite sheet "Platform revenues increased by 28% YOY"