Credit Note - Flag up credit notes when entered twice
When you enter an invoice it flags up to say that it has already been entered, with a credit note this function is not available, could this be added?
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Patrick James and Co commented
I first proposed this about 3 years ago. It's unbelievable that Xero still haven't taken notice of this request.
The whole way credit notes are dealt with weird - they seem to think that all credit notes would be allocated to specific invoices, which I suppose they still have the backwards system of having to allocate them before paying a batch statement.
Still really irritating - it's clear that Xero couldn't care less about this, so many years on from asking. -
Nicci Madden commented
This issue has caused me so much grief and money its not even funny. This is something that is critical to people that use your product for accounts that have lots of credit notes coming in and out of their business. To be honest the amount of money we pay each month to use this software something as simple a credit note duplication should have been part of this software as it is for invoice entered twice. For me and our business i think if this is not something fixed asap i will be changing over to MYOB going forward as it has made such a mess of problems.
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Serta Systems Ltd commented
Xero does NOT flag a warning for duplicated supplier credit notes using the SAME reference number. Due to this I managed to reclaim a credit note twice! The same refernce number is checked and warned on supplier invoices!
THIS IS FUNDAMENTAL & VERY POOR!