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  1. 16 votes

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    Patrick James and Co commented  · 

    I first proposed this about 3 years ago. It's unbelievable that Xero still haven't taken notice of this request.
    The whole way credit notes are dealt with weird - they seem to think that all credit notes would be allocated to specific invoices, which I suppose they still have the backwards system of having to allocate them before paying a batch statement.
    Still really irritating - it's clear that Xero couldn't care less about this, so many years on from asking.

    Patrick James and Co supported this idea  · 
  2. 771 votes

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    Hi everyone, we appreciate wanting to hear from us on this idea and apologies for not commenting sooner. I can assure you this has not gone unnoticed and internally there have been reviews and discussions for how batch payments can be improved. We have the appetite, but as with all developments this must be weighed up and considered against many other important changes needed in product. 

    We want to be upfront that developing the ability to include Credit notes in Batch payments has not been planned at this stage. 

    As some may have seen, we do have work going on around being able to include Credit Notes as part of the reconciliation process. We understand for many on this idea the timing of including credit notes when you’re creating the batch payments is crucial, however we hope that when delivered at least being able to reconcile these more efficiently…

    Patrick James and Co supported this idea  · 
  3. 14 votes

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    Patrick James and Co supported this idea  ·