Reconciliation - Allow credit notes to show and be selected on the find & match screen
Ability to show and can select credit notes on the find & match screen.
Purpose: To save time rather than having to go in and allocate the credit note against an invoice then going back to the bank reconciliation screen.
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Hi community, first off thank you for the continued interest and feedback surrounding this idea. We’re continuing to build on the bank reconciliation experience in Xero and recognise the ways this feature will help improve the efficiency, flexibility and transparency of transactions in your business. Our team have done a lot of exploration into being able to surface and match Credit Notes when reconciling your bank account in Xero, and this is now in development.
We’ll shift the idea here into ‘Working on it’ and continue to update as there’s more detail of this to share.
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Julie Sutton commented
Unlikely to be any update on this whilst they are all far too busy ruining what was a perfectly good invoicing module and replacing it with NEW INVOICING.
Sadly once that's done you know they are coming to ruin the purchase ledger side of it ..... be careful what you wish for!
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Ana Labosky commented
when are you going to fix the issue with the bluevine banks and the connection with yoddle?
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Charlotte Watts commented
Any update on this?
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SUSAN DAVIES commented
Issues relating to credit notes.
When allocating supplier payments we currently have to allocate credit notes first in the 'pay bills' section before being able to allocate the bank payment to the balance. This causes issues with the remittance advice that is then sent to the supplier because the credit note is not show separately.
It also means we have to review aged payables for credit notes before we can allocate bank payments in the bank payment screen. It would be more helpful if the credit note appeared in the match screen in the bank section and could be included along with the invoices.
It would also be helpful if you could allocate a supplier/customer refund from the bank screen to the relevant credit note.
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SUSAN DAVIES commented
Issues relating to credit notes.
When allocating supplier payments we currently have to allocate credit notes first in the 'pay bills' section before being able to allocate the bank payment to the balance. This causes issues with the remittance advice that is then sent to the supplier because the credit note is not show separately.
It also means we have to review aged payables for credit notes before we can allocate bank payments in the bank payment screen. It would be more helpful if the credit note appeared in the match screen in the bank section and could be included along with the invoices.
It would also be helpful if you could allocate a supplier/customer refund from the bank screen to the relevant credit note.
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Hayley Quinn commented
Come on you techs, implement this, been waiting to long
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Tyler Barker commented
Xero staff have fallen asleep on this one
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Tomas Scholes commented
Can we have an update on this?
We reconcile hundreds of credits each month and this whole process is awful to manage using Xero.
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Michelle Gosling commented
This would be good as in statements at the end of the month there isn’t always an invoice to allocate the credit note to. It would be so much easier to be allowed to allocate a credit in the batch payment section as this would then match our supplier statements every month instead I have to create a batch click on the credit make sure I allocate it to an invoice in that month click the back button 3 times till it takes me back to the batch and continue until all credits are allocated . As we are all running busy lives why can’t Xero make this happen what’s the genuine reason ? We should be able to create a batch payment and pay it without making my day painful when you have 30 statements to do in a month it gets a bit tidious.
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Michelle Gosling commented
This would be good as in some months statements there isn’t always an invoice to allocate the credit note to.
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Shashish Savaliya commented
Please give this a priority because I am not moving the client on Xero until this gets resolved because allocating individual credit notes are headache specially when there are 100s of them every quarter for each supplier.
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Nicole Neale commented
They don't actually care about any of their existing customers, only about sucking more unsuspecting people into their inferior product. Pushing ads for Xero all over social media when their platform isn't even working.
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Helen Annema Hughes commented
I mentioned it Xerocom this year and a young guy on the main stand didn't even know that it was an issue and didn't know Xero couldn't handle it. I also mentioned it a few years back at a previous Xerocom. It's been a standard feature in other software for decades so just don't understand why Xero can't find a way to make this happen.
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Paul Swinton commented
I requested this about 14 years ago, this is the updated version of my original request!
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Salman Altun commented
Some requests need to be responded to quickly, these features should already be included in the standard.
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Donna King commented
it has been a request for years
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Amanda Smith commented
Working on it Mar 24, how long might this take?
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Lisa Winchester commented
That time of the month again where I have 30+ credits to manually allocate to invoices before I can do the batch payment. What an absolute waste of my time!!
I also feel sorry for my supplier because when I send the remittance it's utterly confusing because it doesn't match the statement.
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Mark Troy commented
This is mission critical to my business.
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Tyler Barker commented
How is this not one of the basic elements of the software???