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806 votes
Hi community, first off thank you for the continued interest and feedback surrounding this idea. We’re continuing to build on the bank reconciliation experience in Xero and recognise the ways this feature will help improve the efficiency, flexibility and transparency of transactions in your business. Our team have done a lot of exploration into being able to surface and match Credit Notes when reconciling your bank account in Xero, and this is now in development.
We’ll shift the idea here into ‘Working on it’ and continue to update as there’s more detail of this to share.
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Katrina King
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1 vote
Hi Katrina, thanks for sharing your thoughts on lock dates. Currently, tasks like allocating credit notes or prepayments can be blocked if transactions fall before the lock date. A non-advisor user can still apply a credit note if:
- The credit note is dated before the lock date and the invoice or bill is after the lock date, or
- The invoice or bill is dated before the lock date and the credit note is after the lock date.
However, if both the credit note and the invoice or bill are dated before the lock date, a non-advisor can’t apply it. In this case, an adviser needs to either temporarily remove the lock or apply the credit note themselves.
Xero also provides both a Standard and an Adviser lock date, which lets advisers restrict staff while still completing necessary allocations and adjustments.
We’ve moved this idea to Gaining Support so we can…
Katrina King
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57 votes
Hi everyone, appreciate your feedback on merging chart of accounts. We understand how this could be useful for tidying up accounts, especially after system conversions or when duplicate accounts appear.
While there’s no merge function right now, there are a couple of options that might help:
- You can use Find & Recode (available to users with the Adviser role) to move transactions from one account to another before archiving the accounts. We know this won’t suit every situation, as it requires unlocking periods.
- In financial reports, if you have several related accounts, you can edit the layout to group them for easier review and analysis.
After reviewing this idea, the product team has noted this is Not in pipeline, meaning it’s not something we’re planning in the near term. The idea will stay open for votes, and we’ll continue keeping an eye on the level of interest here.
Katrina King
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6 votesKatrina King
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96 votesKatrina King
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31 votesKatrina King
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21 votesKatrina King
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37 votes
Hi team, sorry it's taken so long for us to return to the idea here.
I appreciate the feedback from my last update where I suggested lock dates as an option and hear why this isn't a viable option for some.
If you're based in the US or CA you may want to check out our newer feature 'Reconcile period' that enables you to reconcile and close period within each bank account.
It'd be good to hear if users from other regions in this idea believe reconcile period would resolve what you're after here and I can merge in to this idea where we're continuing to track interest for expanding this feature to other region. Thanks
Katrina King
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3 votesKatrina King
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6 votesKatrina King
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12 votesKatrina King
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13 votes
Thanks for your feedback and for pointing out how the term "Reconcile" can be confusing—especially for those new to Xero or bookkeeping.
We get that using clearer terms like "Categorise" or "Allocate" might feel more intuitive and help reduce confusion when working through bank reconciliation.
Right now, this idea’s open for feedback and support, so feel free to keep voting and sharing how a change like this could help in your day-to-day.
Katrina King
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37 votesKatrina King
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This is a major issue for us as well.