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Reconciling Bank accounts might be tedious if bank reconciliation software/application is not chosen. Usage is also must to seek effective results throughout the financial reconciliation process.

Here is the reference link that explains how Optimus Bank Reconciliation works and yield results seamlessly.

https://optimus.tech/banks-reconciliation

Such a shame it would be so simple, instead of trying to work out the quickest method to get a refund from a supplier when goods are returned

I do agree with this. it is a duplication of effort when one has to go create a bill only to apply a credit to a supplier or customer account. and then set it off against the bank reconciliation.

One step recording refund would be simpler

There should be an option on the bank reconciliation to do customer & supplier refunds instead of having to go into individual credit notes, posting a refund then matching the transaction in the bank reconciliation! This is just duplication of effort