New invoicing | History & Notes - Show email sent to
Can the new invoicing template show the address like the old templates used? Now if you go into edit the addresses have disappeared and to check if it is correct you have to click on the contact and fix it in a new tab.
Also the notes section has removed the time stamps and the email address the invoices get sent to. Can the new invoicing have the same notes and history function as the old one.
Hi team, I can confirm we have released another update for the history of new invoicing where now you'll see an entry when the invoice is sent and the email address it has been sent to. 🎉
We appreciate the interest we've seen around this. We still have a few more pieces of work we're doing around the history in new invoicing and you can stay updated on this progression on this idea.
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Chris Mills commented
Losing this critical data from our invoice tracking means I can no longer keep track of overdue accounts. It is urgently required that this be enabled for the new invoicing system. Furthermore, it makes me very worried and anxious to get the stern warnings that "old" (functional) invoicing is going away in a few short months while "new" (broken and inadequate) invoicing will be forced upon myself and others.
Please fix this. This is surely one of the most deleterious sets of updates I've seen in the 10+ years that I have been using Xero. Thank you.
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Laura McLaughlin commented
Can you please give an ETA of when this feature that we have relied on for years will be back? Thank you!
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Shaz Buczynski commented
This has been a real step backwards, and is detrimental to following up on overdue invoices. Would appreciate this being restored ASAP.
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Dee Reid commented
This feature is absolutely crucial, when can we expect new invoicing to accommodate an evidence trail of date/time and to whom (email address) an invoice was sent to?
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Tanya Spence commented
New Invoicing | History & Notes | make accurate
Please make sure the notes in the history and notes are an accurate representation of what has happened. ie I approved and emailed an invoice and the notes said I approved it, I edited it, I sent it. When it didn't come up with the email address I sent it to, I sent it again and the notes then said that I edited it TWICE. This is not an accurate audit trail.
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Chris Mills commented
Yes please. This is essential to our business.
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Stephen Chinn commented
Please! This is so important. Why aren't you guys on this?
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Archie Ortiz-Cabutotan commented
hi Xero admin,
I still don't see the invoice recipient email address in the History and notes. Can I also request, duplicate invoice details to duplicate the client name as well?
thank you.
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Abbey Midolo commented
Also - with the dates in the invoicing screen - can the drop down calendar just come up, like it was before, as well as all the other options - just easier to click on the date. I get the 7day and 14days is handy but having to click a separate screen every time is just time wasting.
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Abbey Midolo commented
Also when creating an invoice from quote, can we have an approved button, instead of emailing and approve - like before, because when we turn a quote into an invoice it is because payment has been received - these are not two separate transactions
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Abbey Midolo commented
Also in the customer details at the top of the screen - the phone number to appear as before please - so when you need to speak to the customer the details are all there, saves time wasting jumping to the other screen
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Abbey Midolo commented
I'd like to see the time stamp for invoices sent like the old system had - This was a great way to ensure we had sent our invoices
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Sally Stubbs commented
We use this feature all the time if there is an invoice issue so we need it back please! Another critical vote! x
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Freya Pieroz commented
Interestingly, credit notes still show the email addresses the credit note has been sent to
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Steven Whitney commented
What on Earth is going on here? The monthly subscription cost has increased and we have been forced onto the 'new invoicing' with critical features completed removed/missing. It appears the Xero admin - Hannah acknowledged this in December, 4 months later and nothing at all has happened? Does anybody plan on resolving this, or updating this thread - not good enough.
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Debbie Hunter commented
This is mind blowing that a basic feature, absolutely critical to any business is considered optional. I cannot conceive how this is taking so long to rectify. Now I don't know if my customers have received my invoices and cannot prove it either way when querying non-payment. Do I just send all my invoices to Xero to be paid by Xero?!??? furious!
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Becci Dixon commented
This is an absolutely essential feature
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NZBCL Accounts Team commented
Please!! This is absolutely critical for credit controllers!!
The force to change to New Invoicing cannot continue without the ability able to see a clear audit trail of the time and the email address an invoice was sent to. -
Malin Hunter commented
Hanna G - can you please give us an update on where this is at? It is not good enough to remove old Invoicing before this feature and a time stamp has been implemented on new invoicing.
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Judy Weckert commented
It is critical to have this functionality in the history of invoices sent, especially when chasing late payments or going through legal proceedings to recover unpaid invoices. This information is the first thing the legal team asks for!
The other thing that I have found annoying is when you have a large invoice for a client ( last month I had one that was 9 pages when printed) which is based on daily entry to the invoice, it is frustrating to have to scroll all the way to the top to save and close every time you add or edit the invoice.