User Role - Access to Products & Services (Inventory) and Purchases/Sales only
Ability to allow individual access to inventory(products & services) and sales in Xero.
Purpose: Enable ability to view different sets of information within an org.
Thanks for all your input and sharing how we can improve Xero's user roles to cater for the needs of your business and staff you'd like to provide this access for.
As you may have seen in other ideas we've been conducting some research into user roles across all of Xero. As a step on from this, one of our teams are beginning a deeper dive into solving this idea here and enabling more roles access to Products & services (Inventory) in Xero.
While this may take sometime to accomplish we wanted to provide an update to you all interested in this, and we'll keep you informed of further progress as the team begin looking into it.
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John Butler commented
How are we going with this?
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Kim Death commented
I really wish I could delegate inventory to one of my staff members but I cant because in order for her to have access to change inventory but I cant see how to do this without her being able to see profit and loss reports and balance sheets etc.
Is there a way to give her inventory access only?
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John Butler commented
Kelly Munro - any update on these requests? Appreciate you comments.
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Lisa Taylor commented
Hi
August 24 is now some time ago considering this has been an ongoing query for many years. Any update please -
Giles Simpson commented
It is staggering that Xero don't respond to this. If there is a reason that this can't be added then just explain, or give the updates Kelly Munro has promised. I think Xero is great in so many ways but this is forcing us to look elsewhere as we want to grow.
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Dave Hickey commented
Our firm no longer recommends Xero for anyone who requires multi level user access. We have moved on because Xero has failed to.
Saying it would be a nice add on feature instead of referring to it as a critical flaw in their software, shows their development team simply don't understand how organisations actually work. -
Annette Allen commented
I still can't believe this hasn't been resolved.
The response from Kelly Munro seems to be a generic answer.
If Xero did stock holding, and needed staff to make adjustments to the stock, I'm sure this would have been resolved by now. I don't believe for a second that the senior managers and directors at Xero would want all the staff seeing the bank balance.The thought of having to move to another software platform isn't great but I think Im going to have to vote with my feet because Xero just doesn't seem to be interested in getting this resolved.
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Jarlath Farrell commented
Hi, my clients are still looking for this and getting tired of the 'its coming' response. Been going on far too long. Please get this sorted asap.
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Kobus Marais commented
Please please please, this is not complicated functionality to add. I cannot understand the hesitation to add this. Surely there is no downside?
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Vander .T commented
hi,
any update on this ?
i am tired of every time need to pull AR / AP ageing , inventories report as and when colleagues needed. And tire of answering others queries related to inventory as they don't have access to the "products and services" , they unable to zoom into individual stock items to see why there is error on the qty / value.
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Christine Carsboult commented
come on xero how much longer are we going to have to wait for this to be sorted out. There are many other platforms that can do this and we like many,many others are looking to change because you are making no effort to sort this problem out.
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John Butler commented
Also if you look to the left of this panel you will see the totals of suggestions. over 6000! What does that say?
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John Butler commented
Yes its the apparent (to Xero) little things but big things (customer), that can gradually erode their market share. Competitors will be alert and fill the gap over time. Trouble is when you get too big for your boots, you lose sight of the little things.
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Chris Henderson commented
More than ten years!
Wow, if my companies customer service was like this we would have folded big time by now. You're getting a reputation amongst your clients Xero. Maybe MYOB brings out a new solution and whacko - you lose 25% of your clients overnight.
We need our staff to work with products and services and NOT see our financials. Clear as day.
Yours sincerely, and waiting for the competitive alternative to emerge,
Chris -
Lisa von Sturmer commented
Ok, it's been over 10 yrs for me as a Xero user and this is just a roadblock now. We need staff to be able to access transactions without being able to see all company financial information. How can xero completely ignore this many requests for this long? Not even a basic update? To be frank, our team is already looking to off-board to a different platform if there's no update this year.
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Jatana Interiors commented
Come on Xero!!!!!! I have stuck with you for years and supported you! Its time to support your clients who pay for your service. Out of respect to all of those thousands who have been asking you for years it is time Xero!
Why would you not want to satisfy your customers? Just a question????? -
John Butler commented
I suggest everyone on this post start's bombing here and on social media. Every week. Put it in your calendar ;-)
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Lynda Lin commented
Has there been any update to this feature? It has been discussed over years and still we are not seeing any new updates on this? Please advise.
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Richard van der Byl commented
Honestly, how is this not a feature. Extremely disappointing.
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John Butler commented
This is is my single biggest bugbear with Xero. Allowing staff to be able to manage inventory without giving them full rights to the application. Sometimes I wonder how come Xero is so successful! If they want to monetize this them simply design an inventory feature/add on. But no we have to purchase an expensive addition app to do what Xero already does.