Settings and activity
4 results found
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115 votes
Giles Simpson
supported this idea
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296 votes
Hi everyone, we appreciate all your feedback on how we could evolve roles for customers using Xero. As you can see through the ideas on the platform, there are a wide range of combinations of permissions our customers want to see us build. As user roles impact all areas of the product, there are many considerations we must factor in when assessing how to solve for majority of our customers needs.
We’re beginning to conduct research on the current landscape and how we might approach some of the most predominant needs in roles for our customers. Front footing this, the discovery of this work will be long winded and there will be multiple phases of research and forms of engagement with users that’ll help shape the path ahead in this space.
We’d like to invite you, our community to be part of this research and discovery. This may involve interviews…Giles Simpson
supported this idea
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212 votes
An error occurred while saving the comment An error occurred while saving the comment Giles Simpson
commented
This is really important to us. I love most of Xero but we are close to having to look at other competitors if this can't be resolved. Is there not a solution already? I would hope that Xero Team would monitor the thread and update us if there is a work around or solution?
An error occurred while saving the comment Giles Simpson
commented
Critical for team to be able to add and update product info, pricing etc - without needing to have access to bank account etc. Completely different level of team member and doesn;t need owner/director level to do this.
Giles Simpson
supported this idea
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200 votes
An error occurred while saving the comment Giles Simpson
commented
This is such an important feature - and is split across/ duplicated in at least one other "idea" .
I love so much of Xero but i don't understand why Xero will not give an update /feedback on why this is not possible for them to add as a feature/role.
To me it doesn't feel like a difficult thing to add, nor does it feel like it would be a divisive thing. So I just don't understand why Xero won't give any updates at all on this request.
Giles Simpson
supported this idea
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Xero clearly don't give a **** about their customers - not even the courtesy to reply or explain why this can't (won't) be done. It's appalling. If there was a reason then people would understand but to create a topic for discussion then do absolutely nothing about it and not engage at all is just insulting towards their paying customers. The topic box here is just to allow people to vent internally and not take the problem out to wider social media and google etc.