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44 votesDave Hickey supported this idea ·
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78 votesDave Hickey supported this idea ·
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181 votes
Hi community, thank you for your engagement and sharing how you'd like us to evolve roles for customers using Xero. User roles impact all areas of the product, there are many considerations we must factor in when assessing how to solve for majority of our customers needs - As you can see there is a large range of ideas for different roles shared by customers in Product Ideas.
We’re conducting research on the current landscape and how we might approach some of the most predominant needs in roles for our customers. To be upfront, the discovery of this work will be long running and there'll be multiple phases of research and forms of engagement with users that’ll help shape the path ahead in this space.
We’d like to invite you, our community to be part of this research and discovery. This may involve interviews and sharing further feedback through direct…Dave Hickey supported this idea · -
200 votesDave Hickey supported this idea ·
An error occurred while saving the comment An error occurred while saving the comment Dave Hickey commentedThe grouping of user settings/options on Xero seems illogical, Admin staff need access to sales invoicing and stock modules in full, so you would imagine IO+approve and pay would suffice, however it doesn't allow stock/products access properly. To do this, the user needs to be a standard user, and can then see all bank transactions and balances, which just seems bonkers? Why are stock functionality and bank access linked?
My client is looking at changing software at this point as they cannot comprehend how such a 'glitch' can happen. Clearly an issue with software developers not understanding needs and focusing on more '****' add ons!