Settings and activity
2 results found
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18 votes
Hi team, we appreciate the interest in being able to change the reply to email when sending an invoice. This isn't something we have in our plans atm, but our product team are aware of this idea and we will continue to gain interest from our community for this here.
Just to confirm currently within invoicing you'll be able to see the current reply to email from the preview of the invoice on the right hand side. If you'd like to change this before sending you'll need to hop across to the Email Settings. Thanks
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Mark Gensler
commented
Yes! It would be great to be able to set the reply to address as part of an Email Template, rather than having to change it via organisation level settings.
Mark Gensler
supported this idea
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364 votes
Hi everyone, though there isn't any progress to share on this idea we do want to provide and update for you all and thank you for engaging with us about this here.
We understand the desire and needs for being able to change or set a separate reply to email address when sending from your Xero organisation.
We're continuing to make improvements to sending of invoices in Xero however at this point our roadmaps does not extend to the email settings specifically.
This continues to be an area we're interested in diving deeper into in the long term and we'll be sure to share as soon as there's movement.
For the time being the only way to change the Reply-to email is to update this on the email settings screen prior to sending your transaction and change it back post sending. Thanks
An error occurred while saving the comment Mark Gensler
commented
My business has a couple of different income streams. Using a different Reply-To email addresses for different Email Templates would really improve my business workflow and efficiency.
Mark Gensler
supported this idea
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I agree with @Oliver Humpage, just being able to set a "default from" for each contact would be great. Or it could be associated with particular email templates - there are a few different ways to implement it, but just some way that we could vary the "Reply-To" field so that those of us who have multiple brands operating under the same company can differentiate for our clients.