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135 votes
Hi everyone, thanks for your interests and sharing on the idea here. Being totally open, we don't have plans in the near term for any change that'd solve for the idea here. This may be something we consider down the line and will keep the idea here open to continue monitoring.
For the time being, we wanted to share a way you can remove links from the customer statement using a custom branding theme that you'd apply when sending a statement.
Once the new branding theme is created, you can select it when printing or sending the customer statement, and the invoice link will be removed.
George Bradford
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30 votesGeorge Bradford
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37 votesGeorge Bradford
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31 votesGeorge Bradford
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As with previous comments, the link to invoices on customer statements is a huge hindrance and it has been very poorly thought through to not provide a basic opt-in/opt-out option for this facility. When will this feature be provided for this ongoing issue??