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  1. 7 votes

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    Hi everyone, thanks for sharing this suggestion.

    We understand why having a dedicated place to record previous client names or aliases would be useful, especially for businesses and practices that manage long-term client relationships where details can change over time.

    This idea is suggesting the ability to store historical names directly on a client record, so teams can keep a clearer record of changes without losing access to previous details.

    We’ll continue to track feedback and interest from the community around this. Please keep sharing your workflows and use cases here, as this helps us understand where improvements could provide the most value.


    Katrina McLaren supported this idea  · 
    Katrina McLaren shared this idea  · 
  2. 2 votes

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    Hi 👋 your idea is being looked into by our Community team. We'll be in touch soon to update you once your idea has been reviewed.

    Did you know you can join our Xero Research panel to be involved in early testing and research? Find out more and sign up through our website 🙂

    Katrina McLaren shared this idea  · 
  3. 1 vote

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    Hi Katrina, thanks for raising this idea with us. However we need more detail so we can properly assess the Idea and move it to the appropriate status.

    Can you please specify the actual filters you would like to see, then the Product team have something to attain too when they plan any improvements.🙂

    Katrina McLaren shared this idea  · 
  4. 27 votes

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    Appreciate the feedback, Arnie. Our product team are staying close to the feedback we're receiving about updates in Jobs. It'd be good to see if there are others in the new experience that feel the same way.

    I'll let you know if we have any further enhancements around the layout for you here.

    Katrina McLaren supported this idea  · 
  5. 7 votes

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    Thanks for starting this conversation. When a cost is allocated to the wrong job, having to delete and recreate it can be time-consuming and can add extra steps to keep job costs accurate. An option to edit or move a cost between jobs would make this much simpler and reduce rework.

    I’ve moved this to Gaining Support so we can track interest and share it with our product teams for consideration.

    Katrina McLaren supported this idea  · 
  6. 9 votes

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    Thanks for your feedback on viewing current and archived jobs together in XPM. We appreciate you sharing how important this unified view is to your workflow.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

    Katrina McLaren supported this idea  · 
  7. 9 votes

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    Hi team, we can see how having the Ready to Start list in Tax Manager to include ATO clients missing from XPM/Xero Tax could make cross checking your clients list more efficient. Using this list as a single source to clean up or add missed clients sounds like a practical way to reduce extra steps.

    This idea is now in Gaining Support, so it’s open for the community to vote and comment. If this would help your day-to-day work, we encourage you to add your vote and share your perspective—hearing how it could help in different situations gives the Product team a clearer picture of its value.

    Katrina McLaren supported this idea  · 
  8. 12 votes

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    Katrina McLaren supported this idea  · 
  9. 15 votes

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    Hi everyone, thanks for your engagement on this idea! We completely understand why it matters, especially for our global Partners. A person’s name is a big part of who they are, and having to simplify or change it just to fit into a software field can be frustrating and confusing.

    We’ve moved this idea to ‘Gaining Support’ so our product teams can see its impact. Are there particular characters or languages where you notice this most?

    Katrina McLaren supported this idea  · 
  10. 18 votes

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    Hi Sue, thanks for sharing this! A merge feature for jobs could make managing duplicates much easier and help keep your records accurate and up to date. It would ensure that notes, tasks, and time entries all stay in one place, giving you a clearer view of each job’s progress and profitability.

    We’ve moved this along to Gaining Support so the product team can see how useful a merge tool could be.

    Katrina McLaren supported this idea  · 
  11. 21 votes

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    Hi team, really good to hear your feedback on what could improve your experience with new Tax Manager which is currently in beta.

    We're listening to the feedback we're receiving about this from our community and while not in the works just yet, the ability to save custom filters is a feature we plan to develop.

    You can get more of a view of what's to come in Tax Manager through Xero Central, and I'll keep you updated here once this idea progresses with the team.

    Katrina McLaren supported this idea  · 
  12. 35 votes

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    Appreciate you letting us know how filters on the Jobs widget in the new XPH homepage would be useful.

    We're keen to get a better idea of the number of users that'd also find this helpful. Feel free to share the link to this idea with other colleagues that'd find this useful too!

    We'll share if there are any updates for you here.

    Katrina McLaren supported this idea  · 
  13. 59 votes

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    Thanks for your feedback on our updates to Jobs within the practice experiences beta. Our team are following and considering all feedback we receive through this forum very closely and I'll be sure to let you know if there are any updates.

    Katrina McLaren supported this idea  · 
  14. 19 votes

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    Katrina McLaren supported this idea  · 
  15. 50 votes

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    Hi team, thanks for continuing to engage, and share the importance of easily viewing tax filing errors from the Xero Partner Homepage with us here.

    Right now, for AU Practices there are a few tax widgets available that those with View tax return permissions will be able to view.

    Both Activity Statements, and Income tax returns widgets will show returns with lodgment errors.

    We're also in the process of developing tax widgets for NZ practices and I'll be sure to update you with more on this once it's ready 😊

    Katrina McLaren supported this idea  · 
  16. 78 votes

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    Thanks for feeding back on the Client search, Carey. The way that search works for the new client list experience is a little different to the older experience, and partial matching is not a feature with this new search.

    While it's not in our roadmap atm, our team are keen to stay close the support this idea receives and will consider in future planning. I'll share if there are any updates here.

    Katrina McLaren supported this idea  · 
  17. 56 votes

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    Thanks so much for sharing this idea. We’re seeing that this suggestion is gaining support from other partners in the community, which helps us understand its overall importance. While we can’t promise any changes or share timelines, ideas that attract growing support are regularly reviewed by our product team when planning future improvements⭐.

    Katrina McLaren supported this idea  · 
  18. 33 votes

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    Hi team, thanks for sharing this! We can see how resizable widgets would make the Partner Hub feel more tailored to each practice. Some teams might want a big view of their Alerts, while others prefer a compact Time Summary—being able to adjust widget sizes would make the dashboard feel more like your own workspace.

    Currently, fixed-size widgets can make key information feel crowded or require extra clicks to see more rows of data.

    We’ve moved this idea to Gaining Support so our product teams can understand the demand for a more flexible dashboard. We’d love to hear from you—which widgets would you most like to expand or resize?

    Katrina McLaren supported this idea  · 
  19. 14 votes

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    Katrina McLaren supported this idea  · 
  20. 125 votes

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    Hi everyone, thanks for showing your interest here. We've been looking into your requests around Document packs, however want to be upfront that right now, editing sent packs is not on the immediate roadmap.

    We appreciate you providing more details on the exact scenarios where being able to edit a sent pack would be most helpful. It provides a good picture of the specific problems you're facing, which will help us explore various solutions in the future.

    We'll be sure to keep you updated on any progress.

    Katrina McLaren supported this idea  · 
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