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  1. 8 votes

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    Thanks for your feedback on viewing current and archived jobs together in XPM. We appreciate you sharing how important this unified view is to your workflow.

    We've reviewed your idea and now it's up to the community to get behind and support it. Make sure you share your idea with any colleagues that this could benefit so they can add their vote too!

    Along with votes, other members can now comment to share additional detail about how your idea could improve their experience with Xero.

    Katrina McLaren supported this idea  · 
  2. 9 votes

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    Hi team, we can see how having the Ready to Start list in Tax Manager to include ATO clients missing from XPM/Xero Tax could make cross checking your clients list more efficient. Using this list as a single source to clean up or add missed clients sounds like a practical way to reduce extra steps.

    This idea is now in Gaining Support, so it’s open for the community to vote and comment. If this would help your day-to-day work, we encourage you to add your vote and share your perspective—hearing how it could help in different situations gives the Product team a clearer picture of its value.

    Katrina McLaren supported this idea  · 
  3. 11 votes

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    Katrina McLaren supported this idea  · 
  4. 14 votes

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    Hi everyone, thanks for your engagement on this idea! We completely understand why it matters, especially for our global Partners. A person’s name is a big part of who they are, and having to simplify or change it just to fit into a software field can be frustrating and confusing.

    We’ve moved this idea to ‘Gaining Support’ so our product teams can see its impact. Are there particular characters or languages where you notice this most?

    Katrina McLaren supported this idea  · 
  5. 14 votes

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    Hi Sue, thanks for sharing this! A merge feature for jobs could make managing duplicates much easier and help keep your records accurate and up to date. It would ensure that notes, tasks, and time entries all stay in one place, giving you a clearer view of each job’s progress and profitability.

    We’ve moved this along to Gaining Support so the product team can see how useful a merge tool could be.

    Katrina McLaren supported this idea  · 
  6. 17 votes

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    Hi team, really good to hear your feedback on what could improve your experience with new Tax Manager which is currently in beta.

    We're listening to the feedback we're receiving about this from our community and while not in the works just yet, the ability to save custom filters is a feature we plan to develop.

    You can get more of a view of what's to come in Tax Manager through Xero Central, and I'll keep you updated here once this idea progresses with the team.

    Katrina McLaren supported this idea  · 
  7. 28 votes

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    Appreciate you letting us know how filters on the Jobs widget in the new XPH homepage would be useful.

    We're keen to get a better idea of the number of users that'd also find this helpful. Feel free to share the link to this idea with other colleagues that'd find this useful too!

    We'll share if there are any updates for you here.

    Katrina McLaren supported this idea  · 
  8. 54 votes

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    Thanks for your feedback on our updates to Jobs within the practice experiences beta. Our team are following and considering all feedback we receive through this forum very closely and I'll be sure to let you know if there are any updates.

    Katrina McLaren supported this idea  · 
  9. 17 votes

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    Katrina McLaren supported this idea  · 
  10. 43 votes

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    Appreciate the feedback and hearing what information would be most useful for you on the new Xero Partner Hub homepage.

    This is something our product team have eyes on for the longer term but there are a few other pieces of work lined up first.

    For now we'll continue to track interest of this here and I'll share as soon as there are any updates.

    Katrina McLaren supported this idea  · 
  11. 69 votes

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    Thanks for feeding back on the Client search, Carey. The way that search works for the new client list experience is a little different to the older experience, and partial matching is not a feature with this new search.

    While it's not in our roadmap atm, our team are keen to stay close the support this idea receives and will consider in future planning. I'll share if there are any updates here.

    Katrina McLaren supported this idea  · 
  12. 49 votes

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    Thanks so much for sharing this idea. We’re seeing that this suggestion is gaining support from other partners in the community, which helps us understand its overall importance. While we can’t promise any changes or share timelines, ideas that attract growing support are regularly reviewed by our product team when planning future improvements⭐.

    Katrina McLaren supported this idea  · 
  13. 27 votes

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    Hi team, thanks for sharing this! We can see how resizable widgets would make the Partner Hub feel more tailored to each practice. Some teams might want a big view of their Alerts, while others prefer a compact Time Summary—being able to adjust widget sizes would make the dashboard feel more like your own workspace.

    Currently, fixed-size widgets can make key information feel crowded or require extra clicks to see more rows of data.

    We’ve moved this idea to Gaining Support so our product teams can understand the demand for a more flexible dashboard. We’d love to hear from you—which widgets would you most like to expand or resize?

    Katrina McLaren supported this idea  · 
  14. 14 votes

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    Katrina McLaren supported this idea  · 
  15. 122 votes

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    Hi everyone, thanks for showing your interest here. We've been looking into your requests around Document packs, however want to be upfront that right now, editing sent packs is not on the immediate roadmap.

    We appreciate you providing more details on the exact scenarios where being able to edit a sent pack would be most helpful. It provides a good picture of the specific problems you're facing, which will help us explore various solutions in the future.

    We'll be sure to keep you updated on any progress.

    Katrina McLaren supported this idea  · 
  16. 102 votes

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    We're interested to understand the interest in being able to add multiple emails to a clients record, for the purposes of setting these up for different purposes.

    It would be great to hear more detailed feedback from our partners on the particular purposes you'd want to set up emails for and how this would help you through Xero's practice tools. Thanks!

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    Katrina McLaren commented  · 

    We use document packs for some of our clients and need to make sure that the email address used is the one they use to login to Xero with, otherwise the client cannot access. What I mean by that is, the client has an email address they use to login to Xero, but it is different to the email address they use on a daily basis. To get around the issue, we have had to create a custom field in XPM so we can record the email address that needs to be used for esigning and document pack purposes.

    Katrina McLaren supported this idea  · 
  17. 101 votes

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    Hi everyone, while this is an idea that our team would like to explore, there are other pieces of work priortised for the time being. We'll shift the status of this idea back to submitted. When there is more news to share around this we'll be back to update you all, here. 

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    Katrina McLaren commented  · 

    More efficiencies to be gained from adding this feature.

    Katrina McLaren supported this idea  ·