Settings and activity
4 results found
-
754 votes
Hi everyone, as another step toward improving history of new invoicing you'll find you'll now see an entry when an invoice is sent, and the email address it has been sent to.
We appreciate this is something we've heard a fair amount of feedback on and we hope helps in your journey to using new invoicing.
We still have more enhancements on the way for history and I'll be back again when more updates land.
An error occurred while saving the comment 
Tom McCarthy
supported this idea
·
-
344 votes
Hi everyone, we want to share that we've released a change to history for each time an invoice is sent.
Invoice history will now show the primary recipient email whenever an invoice is sent. This includes the initial and any subsequent send of an invoice.
We appreciate this has been a pain point for everyone that's joined in the idea here and hope this visibility improves your experience in invoicing.
We'd like to confirm how this works;
- This record is only applicable from here on in, there are no updates to any historical entries for sending.
- History will show the email of the initial recipient entered in the 'To' field any emails that you include as a CC or BCC option will not be shown.
We do want to highlight, that while the email will be recorded in majority of cases, there are a few scenarios our team have picked…
An error occurred while saving the comment Tom McCarthy
commented
New Invoicing - Time stamp/email addresses in History & Notes
This hasn't been fixed in new invoicing as stated in a comment in May from Xero Admin. I've just done a couple of test emails and it doesn't state who received the emailed invoice. Please can this be looked into as soon as possible as it seems many people are sticking with classic invoicing for now while we still have access until November. There are just too many fundamental functions missing in the new version.
I also note that other users who have started threads on this same issue have had comments/votes closed on their idea posts, so I'm not able to vote for their suggestion, so having to start a brand new suggestion on what many others have already flagged.
Tom McCarthy
supported this idea
·
-
8 votes
Appreciate you raising this again, Tom. While it's possible to Delete a draft invoice as new invoicing has autosave built in it's not possible to just cancel out without saving once a contact has been entered.
We'll keep track of the specific interest for this here, and I have merged the original idea that was created around this in with this one.
Tom McCarthy
shared this idea
·
-
346 votes
Hi everyone, to front foot some of the recent comments we will not be bringing back classic invoicing. With developments continuing within new invoicing, we do want to let you know that our product teams are highly engaged with your feedback and the ideas for new invoicing on the site.
We understand there's good interest in being able to add a payment directly from the invoice screen and appreciate the efficiencies expressed by customers in being able to do this. At present we're reviewing this feature and will move the idea across to Under Review. I'll be back to share more on the outcomes. Thanks
Tom McCarthy
supported this idea
·
When I go into a draft sales invoice and change to the current date, hit approve and then separately hit email to a customer, I end up with 6 entries in history if using the 'new invoicing' as shown in the attached screenshot from 2.03pm onwards on 9-Jan-2025.
In 'classic invoicing' this same set of actions only creates 3 entries as also attached.
I have also noticed that if I have to issue a copy sales invoice to a customer directly from Xero after it has been paid, it says in history that the invoice was 'updated' twice at the same time stamp, which isn't the case and could cause audit issues if it looks like invoices are being changed after they've been paid.
Please can invoicing history be adjusted to how it used to look in classic invoicing as it was much clearer and simpler in the old template.