Settings and activity
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48 votes
Hi everyone, we appreciate your engagement with us about Just Ask Xero(JAX) and concerns shared on the data this model uses.
To confirm the LLMs are not trained using any Xero data. The AI behind JAX uses LLMs available from commercial vendors like Microsoft, Google and Amazon, (we have commercial agreements that prevent them from training their models with our customers data), as well as proprietary technology, JAX Assure, that works in concert to support accuracy and security.
JAX is currently in beta - Once your organisation is invited to opt-in to the beta, you can trigger the opt-in buy sending JAX a message in the pop-up window of your dashboard.
However, if you’re not interested in using JAX, don’t send a message, and the assistant won’t be activated. You can also dismiss the pop-up using the 'x' in the top right corner. You'll be prompted once more and can…
Eric Killian
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10 votes
An error occurred while saving the comment Eric Killian
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We have prospects who invite us, or clients who leave us who don't remove us and now they are lingering in our client list unnecessarily.
We shouldn't have to ask to be removed, we should be able to remove ourselves.
Eric Killian
supported this idea
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52 votesEric Killian
supported this idea
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Need an option to turn off JAX Globally for all of our clients and team members. Having each of us opt in, in order to opt out, and still having incessant pop ups is not okay.