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  1. Email notifications: Expenses - Awaiting approval and Approved claims

    132 votes

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    77 comments  ·  For small businesses » Business features  ·  Admin →
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    Accepted  ·  AdminKelly M (Community Manager, Xero) responded

    Hi team, we appreciate and thank everyone for feedback. While we began a roll-out for the notification changes mentioned in my last update, as shared in some of the recent comments this resulted in a fair amount of noise for some customers inbox.

    We've made the decision to turn off the recent notifications changes.

    We'd like to provide more controls around this so users can set a preference, however this does require a fair amount of work and not something we're able to do right now.

    Please know we have keen eyes on this idea and when we're in a position to progress this again I'll share news with you all here. Thanks

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    Jemma Ballantyne commented  · 

    This idea really needs actioning now Xero. The idea was submitted in 2022 & yet such a basic yet easy to implement feature still isn’t in place.
    Please action this. It really is critical for a small business to have this in place as so much time is wasted signing in ‘just incase’. It also leaves a sour taste in employees mouths when their claims are not reimbursed promptly.

    Jemma Ballantyne supported this idea  ·