Settings and activity
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Account Transactions: Receipts - Send automated 'payment received' e-mail when payment is reconciled
300 votesHi all, appreciate and understand the support in being able to automate processes such as communication of payment received with a customer.
Though seemingly simple there are a few complexities that'd need to be accommodated for when considering the solution here - such as behaviour for re-reconciliations (Remove & redo has been used), split transactions or Mark as reconciled is used.
Our product teams in this area are working on building on beautiful experiences throughout Bank Reconciliation, which you'd have have experienced this first with the Reconcile tab and they are now moving through other pages and features in Bank Rec - This'll take some time and with that at the fore-front right now we want to be upfront that we don't have immediate plans to add an automated email when a transaction line is reconciled.
As we embark work on the Account Transactions tab we'll be able to revisit…
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Jess Mungoven
supported this idea
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67 votes
An error occurred while saving the comment Jess Mungoven
commented
There is only a reference field on bills, which we need to use for the suppliers invoice number, where are we supposed to put our order number so we can easily search for bills at a later date. You can put your order number in the reference field alongside the bill number, but if someone spells something slightly wrong and then it's duplicated the system won't pick it up. Can't see how hard it is to add another field.
Jess Mungoven
supported this idea
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I just want to be able to send a customer a receipt from the reconciliation page, a lot of our domestic customers want a receipt and I just want it to be easier!