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  1. 3 votes

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    Melanie Palmer commented  · 

    When entering a Creditor invoice "Bills". It would be soo helpful that the existing bank account you have loaded for them comes up as a pop up box to compare pdf attachment that you are viewing. This will prompt the user to to verify if there has been a bank account change. We deal with supermarkets who constantly change hands and we can be caught out and pay the past owner, as the store name does not change but the owner and their details do. If you bought this in then scam savvy ideas/prompts could be listed as well.

    Melanie Palmer shared this idea  · 
  2. 1,168 votes

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    Hi community, we acknowledge the strong feelings in this idea and why you need a feature to flag bills directly within Xero. We really appreciate all your feedback and the detailed explanations of how this would help streamline your accounts payable.

    We are dedicated to providing a solution for this over the longer term, but this will take some time requiring changes that sit beneath the face of bills.

    In lieu of a direct feature for this we wanted to highlight some of the options discussed by the community here:

    • Add a note to the bill: A detailed note on the bill itself can serve as a clear internal reminder of the dispute.
    • Utilise tracking categories: Creating a specific tracking category like "Disputed Bills" can help you filter and report on these items.
    • Adjust the due date: Temporarily extending the due date can prevent accidental payment while the dispute is…
    Melanie Palmer supported this idea  ·